Hotel ITC Salamanca by Soho Boutique

super nice staff, close to historic attractions.

the staff overcharge me for the room.

Our trip was during summer and the temperature was over 25 Celsius. Air conditioner was not working properly.

The room was ok and everything was clean but the rooms air conditioning was the main reason I booked the night and it couldn’t keep up with the heat.

Very convinietsb

All was fine.

We identified some issues with management and supported by photos. Main issue was with ants that were coming through a crack.

Good location. Room 501 should be avoided as right next to the lift shaft, very very noisy!!!! The shower head was too high for me to reach (5ft 2). The bracket was broken and it hung with water hitting the wall. Not great. No view. Garage was accessed by driving your car into a lift, we had maybe 5cm each side to spare. If you have an extra wise car you will never get in! No bar or restaurant in the evening.

Excelente servicio, pero la cama muy incómoda y el aire no funcionaba bien.

The good: Great window shades and AC in the room. The bathroom is nice too. The bad:The parking situation is not adequate because there are 17 parking spaces for 42 rooms, and parking can't be reserved, but they don't tell you that. We arrived at midnight with a child, and we had no place to park. We had to drive to a parking garage by the Plaza Mayor and walk back. There are a couple of parking spaces in front of the hotel that are for short term to do check-in, but you're not allowed by the hotel to park there, unless you're the "directora" of the hotel, in which case it's fine to leave your car there. This is supposed to be a four-star hotel, but a triple room was pretty crowded. Additionally, we were given only one bath towel for the three of us. Yes, I guess you can ask for more, but the point is that they did not prepare well for our arrival. That's not what you expect from a four-star facility. The third bed was a sofa bed, and it looked like a 70s style. It had metal rails on the side that made it very uncomfortable to sit on the edge to put on your shoes. The breakfast option is expensive at 10€/person (yes, it's a buffet) because you can have a great breakfast for 1/3 of that at a local bar/cafe, just 200m away.

Very nice boutique hotel!

Very enjoyable stay, the room was good although the shower was very unreliable. Very quiet although there were a few bars opposite. Special mention for Benny on reception, superb.

excellent hotel, very attentive staff, perfect even for a longer stay, powerful fast WiFi

Buena relación precio calidad

Hotel is fine, but far from being a 4 star hotel. While one of the staff memebers was really nice, helpful and welcoming, you better not have any problems. The director of the hotel is hysterical and will yell/scream at you; tell you you broke something and then threaten to kick you out. I suggest doing an inspection of the room upon arrival. I had two where the bathroom fixtures were basicaly falling apart, the second which cut my fingers. She also screamed at me with still bloody fingers, door open and in hallway. She also screamed because she apparently received the expedia check-in survey I submitted and she did not like my feedback about location not being as central as description made it sound. Several people saw it and two asked if they could help after she left. I immediately booked another hotel and left. Paid two hotels for one night, but it was worth it. I did not feel safe there because of this woman.

Excellent location, you must try their parking (elevator down to underground), just be careful. Near everything, super excellent breakfast, near laundry ( 2 hours to wash and dry clothes after 7 days on the road). Friendly staff. Near very good restaurants: tapas. May have street noise depending on night.

Excelente y accesible, super ubicación y bonito

L'état de la chambre et de la literie n'était pas en accord avec le prix.

Muy correcto todo desde del servicio instalaciones, buena ubicación. Habitación amplia y cómoda con detalle de bien venida. Recomendable 💯

Je suis relativement déçu de l'expérience globale notamment l'aspect de la chambre qui n'est pas exactement celui des photos mais pour une nuit ça va. En revanche, je suis toujours extrêmement surpris du surcoût lié à un chien. 12 euros la nuit ok+ 25 euros pour les frais de nettoyage liés à la présence du chien. Elle dort dans son panier et ne bouge pas. 37 euros c'est exactement ce que l'on a payé avec les deux amis. A ce prix là elle devrait dormir dans un lit!