Hotel Palacio del Carmen, Autograph Collection

Hotels
9.0
/10
Exceptional
467 reviews

What Guests Say About Their Stay

Kelvin

10.0
/ 10
Loved the historical and authentic feel of this place. Great breakfast and service.

Robert

10.0
/ 10
Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.

Susan

10.0
/ 10
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
In the Area
See Map
Oblatas, s/n, Santiago de Compostela, A Coruña, Galicia, Spain, 15703

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Palacio del Carmen, Autograph Collection is a hotel is located at Santiago de Compostela. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palacio del Carmen, Autograph Collection

Oblatas, s/n, Santiago de Compostela, A Coruña, Galicia, Spain, 15703
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Lobby Hotel Palacio del Carmen, Autograph Collection
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Discover More About Hotel Palacio del Carmen, Autograph Collection

General


Near Santiago de Compostela Cathedral

Location


Hotel Palacio del Carmen, Autograph Collection is in the heart of Santiago de Compostela, within a 10-minute walk of University of Santiago de Compostela and Santiago de Compostela Cathedral. This luxury hotel is 0.3 mi (0.6 km) from Estatua a Ramón María del Valle-Inclán and 0.4 mi (0.7 km) from San Martino Pinario Monastery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

University of Santiago de Compostela - 0.4 km / 0.3 mi
Alameda Park - 0.5 km / 0.3 mi
Estatua a Ramón María del Valle-Inclán - 0.6 km / 0.3 mi
Monumento a Manuel Ventura Figueroa - 0.6 km / 0.4 mi
Obradoiro Square - 0.7 km / 0.4 mi
Xelmirez Bishop's Palace - 0.7 km / 0.4 mi
Raxoi Palace - 0.7 km / 0.4 mi
Square of the Immaculate - 0.7 km / 0.5 mi
Franco Street - 0.8 km / 0.5 mi
San Martino Pinario Monastery - 0.8 km / 0.5 mi
Santiago de Compostela Cathedral Museum - 0.8 km / 0.5 mi
Santiago de Compostela Cathedral - 0.8 km / 0.5 mi
Casa do Cabildo - 0.8 km / 0.5 mi
Puerta Santa - 0.8 km / 0.5 mi
Pazo de Fonseca - 0.8 km / 0.5 mi

The nearest airports are:
Santiago-Rosalía de Castro Airport (SCQ) - 16.7 km / 10.4 mi
A Coruña Airport (LCG) - 69.7 km / 43.3 mi

The preferred airport for Hotel Palacio del Carmen, Autograph Collection is Santiago-Rosalía de Castro Airport (SCQ).

Facilities


Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Enjoy a meal at El Camelio Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 74 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Palacio del Carmen, Autograph Collection

Bar, Cafe and Lounge Hotel Palacio del Carmen, Autograph Collection
Bar, Cafe and Lounge
Swimming Pool Hotel Palacio del Carmen, Autograph Collection
Swimming Pool
Entertainment Facility Hotel Palacio del Carmen, Autograph Collection
Entertainment Facility
Fitness Center Hotel Palacio del Carmen, Autograph Collection
Fitness Center
Functional Hall Hotel Palacio del Carmen, Autograph Collection
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • TV lounge
  • Picnic area
  • Fitness center

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Accommodation Policy & General Information in Hotel Palacio del Carmen, Autograph Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Exempt

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), No rollaway/extra beds available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Palacio del Carmen, Autograph Collection
74
Number of floors in Hotel Palacio del Carmen, Autograph Collection
3
Another facilities in Hotel Palacio del Carmen, Autograph Collection
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hotel Palacio del Carmen, Autograph Collection

What are available facilities at Hotel Palacio del Carmen, Autograph Collection?
There are top facilites at Hotel Palacio del Carmen, Autograph Collection such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palacio del Carmen, Autograph Collection?
The standard check-in time at Hotel Palacio del Carmen, Autograph Collection is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Palacio del Carmen, Autograph Collection provide breakfast?
Yes, Hotel Palacio del Carmen, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palacio del Carmen, Autograph Collection?
Hotel Palacio del Carmen, Autograph Collection is a 5.0-star hotel.
How many floors does Hotel Palacio del Carmen, Autograph Collection have?
Hotel Palacio del Carmen, Autograph Collection has 3 floors.
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More Reviews from Other Guests in Hotel Palacio del Carmen, Autograph Collection

9.0
Exceptional
From 467 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Palacio del Carmen, Autograph Collection

Number of reviews per page
20
40
Top reviews
Kelvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the historical and authentic feel of this place. Great breakfast and service.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.
Read More
Simon
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Mr S M
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent location, friendly staff, food was good and so was the room.
Alberto López
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Read More
Dany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing property.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Read More
DAVID
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Elsa
icon-with Partner
with Partner
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Nikole
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything about the hotel was great. The only issue was that there was no coffee provided in the room
JUAN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Too expensive for what it is. Overall had a great stay.
Ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Jake
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Read More
Arfon
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
Read More
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Nice place to stay.
Mary
icon-with Friends
with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great place. Close to Cathedral.
Aile
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent
Barbara
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Read More
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Charming with beautiful garden at a quiet edge of Santiago. Would come again
Number of reviews per page
20
40

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Exterior 4 Hotel Palacio del Carmen, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 467 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palacio del Carmen, Autograph Collection

Number of reviews per page
20
40
Top reviews
Kelvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the historical and authentic feel of this place. Great breakfast and service.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.
Read More
Simon
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Mr S M
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent location, friendly staff, food was good and so was the room.
Alberto López
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Read More
Dany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing property.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Read More
DAVID
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Elsa
icon-with Partner
with Partner
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Nikole
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything about the hotel was great. The only issue was that there was no coffee provided in the room
JUAN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Too expensive for what it is. Overall had a great stay.
Ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Jake
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Read More
Arfon
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
Read More
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Nice place to stay.
Mary
icon-with Friends
with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great place. Close to Cathedral.
Aile
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent
Barbara
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Read More
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Charming with beautiful garden at a quiet edge of Santiago. Would come again
Number of reviews per page
20
40