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Hotel Palacio del Carmen, Autograph Collection
Hotels
9.0
/10
Exceptional
449 reviews
What Guests Say About Their Stay
Susan
10.0
/ 10
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Arfon
10.0
/ 10
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed.
Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long.
Nice swimming pool although I didn’t use it
Overall a very comfortable pleasant stay.
Thank you.
Mary
10.0
/ 10
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino.
Awesome breakfast too.
In the Area
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Oblatas, s/n, Santiago de Compostela, A Coruña, Galicia, Spain, 15703
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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What's around Hotel Palacio del Carmen, Autograph Collection
Oblatas, s/n, Santiago de Compostela, A Coruña, Galicia, Spain, 15703
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Discover More About Hotel Palacio del Carmen, Autograph Collection
Location
Hotel Palacio del Carmen, Autograph Collection is a hotel in a good neighborhood, which is located at Santiago de Compostela.
About Hotel Palacio del Carmen, Autograph Collection
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Palacio del Carmen, Autograph Collection exclusively for you.
Hotel Palacio del Carmen, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Palacio del Carmen, Autograph Collection.
All facilities in Hotel Palacio del Carmen, Autograph Collection
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Picnic area
- Garden
General
- Parking
- Banquet
- Terrace
Business Facilities
- Meeting rooms
- Business center
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Palacio del Carmen, Autograph Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 22 per person
- Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Palacio del Carmen, Autograph Collection | 74 |
Number of floors in Hotel Palacio del Carmen, Autograph Collection | 3 |
Another facilities in Hotel Palacio del Carmen, Autograph Collection | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Hotel Palacio del Carmen, Autograph Collection
What are available facilities at Hotel Palacio del Carmen, Autograph Collection?
There are top facilites at Hotel Palacio del Carmen, Autograph Collection such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palacio del Carmen, Autograph Collection?
The standard check-in time at Hotel Palacio del Carmen, Autograph Collection is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Palacio del Carmen, Autograph Collection provide breakfast?
Yes, Hotel Palacio del Carmen, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palacio del Carmen, Autograph Collection?
Hotel Palacio del Carmen, Autograph Collection is a 5.0-star hotel.
How many floors does Hotel Palacio del Carmen, Autograph Collection have?
Hotel Palacio del Carmen, Autograph Collection has 3 floors.
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More Reviews from Other Guests in Hotel Palacio del Carmen, Autograph Collection
Overall Ratings & Reviews Hotel Palacio del Carmen, Autograph Collection
Other sources (449)
9.0
Exceptional
From 449 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Palacio del Carmen, Autograph Collection
Number of reviews per page
20
40
Top reviews
Susan
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Read More
DAVID
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special.
No help with cases or luggage.
The man behind the desk was very helpful and very pleasant..
Elsa
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Nikole
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
JUAN
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Too expensive for what it is. Overall had a great stay.
Ana
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Jake
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Read More
Arfon
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed.
Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long.
Nice swimming pool although I didn’t use it
Overall a very comfortable pleasant stay.
Thank you.
Read More
Jorge
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Nice place to stay.
Mary
with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino.
Awesome breakfast too.
Sean
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great place. Close to Cathedral.
Aile
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent
Barbara
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Read More
Helen
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Charming with beautiful garden at a quiet edge of Santiago. Would come again
Jorge
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Muchas gracias por sus atenciones, la propiedad es muy bonita.
Andrew
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Beautiful hotel in a brilliant location. 5 mins walk to heart of Santiago
Aldey
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful hotel, close to everything.
Lena
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The hotel is far from a five star property. The common areas are very nice and the restaurant had great food. The location is slightly outside the center, which makes for a quiet location. Unfortunately, the rooms are dated. The bed was rackety, the pillows hard synthetic material and the bathtub/shower builder grade cheap materials, and not that well cleaned at that. We arrived late and had a restaurant reservation, so the person at the desk suggested we leave our luggage at the desk and go eat first - a reasonable suggestion, however, in most hotels of this caliber, they would bring the luggage to your room for you. Overall, we would not stay there again.
Read More
Lene
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Lovely and spacious room and super friendly staff. Food in the restaurant was delicious
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Hotel was excellent. However every hotel (from simple to luxurious) has a tea or coffee setup in the room. This hotel does not. And if you make the trip down to pick up a cup of tea they charge you $3.00. That’s GREEDY.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Hotel Palacio del Carmen, Autograph Collection
Other sources (449)
9.0
Exceptional
From 449 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Palacio del Carmen, Autograph Collection
Number of reviews per page
20
40
Top reviews
Susan
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Read More
DAVID
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special.
No help with cases or luggage.
The man behind the desk was very helpful and very pleasant..
Elsa
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Nikole
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
JUAN
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Too expensive for what it is. Overall had a great stay.
Ana
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Jake
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Read More
Arfon
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed.
Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long.
Nice swimming pool although I didn’t use it
Overall a very comfortable pleasant stay.
Thank you.
Read More
Jorge
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Nice place to stay.
Mary
with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino.
Awesome breakfast too.
Sean
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great place. Close to Cathedral.
Aile
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent
Barbara
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Read More
Helen
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Charming with beautiful garden at a quiet edge of Santiago. Would come again
Jorge
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Muchas gracias por sus atenciones, la propiedad es muy bonita.
Andrew
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Beautiful hotel in a brilliant location. 5 mins walk to heart of Santiago
Aldey
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful hotel, close to everything.
Lena
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The hotel is far from a five star property. The common areas are very nice and the restaurant had great food. The location is slightly outside the center, which makes for a quiet location. Unfortunately, the rooms are dated. The bed was rackety, the pillows hard synthetic material and the bathtub/shower builder grade cheap materials, and not that well cleaned at that. We arrived late and had a restaurant reservation, so the person at the desk suggested we leave our luggage at the desk and go eat first - a reasonable suggestion, however, in most hotels of this caliber, they would bring the luggage to your room for you. Overall, we would not stay there again.
Read More
Lene
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Lovely and spacious room and super friendly staff. Food in the restaurant was delicious
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Hotel was excellent. However every hotel (from simple to luxurious) has a tea or coffee setup in the room. This hotel does not. And if you make the trip down to pick up a cup of tea they charge you $3.00. That’s GREEDY.
Number of reviews per page
20
40