Hotel Riu Palace Meloneras

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9.2
/10
Exceptional
392 reviews

What Guests Say About Their Stay

Caroline

10.0
/ 10
The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.

ADRIANA

10.0
/ 10
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Derek

10.0
/ 10
Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
In the Area
See Map
Urbanización Las Meloneras, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Riu Palace Meloneras is located in area / city San Bartolomé de Tirajana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riu Palace Meloneras

Urbanización Las Meloneras, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
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Lobby Hotel Riu Palace Meloneras
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Location


Hotel Riu Palace Meloneras is located in area / city San Bartolomé de Tirajana.

About Hotel Riu Palace Meloneras

Hotel Riu Palace Meloneras is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hotel Riu Palace Meloneras, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Riu Palace Meloneras will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Riu Palace Meloneras is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Riu Palace Meloneras.

All facilities in Hotel Riu Palace Meloneras

Bar, Cafe and Lounge Hotel Riu Palace Meloneras
Bar, Cafe and Lounge
Swimming Pool Hotel Riu Palace Meloneras
Swimming Pool
Entertainment Facility Hotel Riu Palace Meloneras
Entertainment Facility
Fitness Center Hotel Riu Palace Meloneras
Fitness Center
Common Space Hotel Riu Palace Meloneras
Common Space

Things to Do

  • Outdoor pool
  • Entertainment for adults
  • Outdoor facilities
  • Beach umbrella
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Riu Palace Meloneras

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses some solar energy
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Palace Meloneras
515
Number of floors in Hotel Riu Palace Meloneras
5
Another facilities in Hotel Riu Palace Meloneras
Outdoor pool, Entertainment for adults, Outdoor facilities, Beach umbrella, Garden

Frequently asked question in Hotel Riu Palace Meloneras

What are available facilities at Hotel Riu Palace Meloneras?
There are top facilites at Hotel Riu Palace Meloneras such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Palace Meloneras?
The standard check-in time at Hotel Riu Palace Meloneras is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Riu Palace Meloneras provide breakfast?
Yes, Hotel Riu Palace Meloneras provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Palace Meloneras?
Hotel Riu Palace Meloneras is a 5.0-star hotel.
How many floors does Hotel Riu Palace Meloneras have?
Hotel Riu Palace Meloneras has 5 floors.
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More Reviews from Other Guests in Hotel Riu Palace Meloneras

9.2
Exceptional
From 392 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Riu Palace Meloneras

Number of reviews per page
20
40
Top reviews
Caroline
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.
Luigi
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Quality of food and location
Johann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Our stay was excellent
Verified traveler
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Single beds were not good. No ambience or music by pool Not seated to table which was disappointing
Jon
icon-with Partner
with Partner
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
Read More
adrian
icon-Family
Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Time of gym
Ronni Michele
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great resort!
ADRIANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
Read More
Derek
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
GIUSEPPE
icon-Business Family
Business Family
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Read More
ADRIANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Amazing hotel will return for sure and staff are really amazing
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

It was simply fabulous
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Read More
Antony
icon-with Partner
with Partner
8.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.
Jose
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The location
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly. However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.
Read More
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Truly a great hotel
JOHN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
Farrah
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

It's a lovely resort and I can't fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn't anything remotely suitable for her here. So despite being a gorgeous resort, I don't think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Riu Palace Meloneras

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 392 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Palace Meloneras

Number of reviews per page
20
40
Top reviews
Caroline
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.
Luigi
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Quality of food and location
Johann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Our stay was excellent
Verified traveler
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Single beds were not good. No ambience or music by pool Not seated to table which was disappointing
Jon
icon-with Partner
with Partner
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
Read More
adrian
icon-Family
Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Time of gym
Ronni Michele
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great resort!
ADRIANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
Read More
Derek
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
GIUSEPPE
icon-Business Family
Business Family
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Read More
ADRIANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Amazing hotel will return for sure and staff are really amazing
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

It was simply fabulous
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Read More
Antony
icon-with Partner
with Partner
8.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.
Jose
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The location
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly. However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.
Read More
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Truly a great hotel
JOHN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
Farrah
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

It's a lovely resort and I can't fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn't anything remotely suitable for her here. So despite being a gorgeous resort, I don't think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
Read More
Number of reviews per page
20
40