Hotel Sterling

Hotels
7.8
/10
Pleasant
983 reviews

What Guests Say About Their Stay

Yeimy

10.0
/ 10
Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.

YUKI

10.0
/ 10
Nice bath with enough hot water for healing tiredness. The location is excellent.

Santos

10.0
/ 10
The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
In the Area
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Calle San Bernardo 29-31, Madrid, Community of Madrid, Spain, 28015

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel Sterling is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sterling

Calle San Bernardo 29-31, Madrid, Community of Madrid, Spain, 28015
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Discover More About Hotel Sterling

Location


Hotel Sterling is located in area / city Madrid.

About Hotel Sterling

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Sterling.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Sterling is the right place to stay.

All facilities in Hotel Sterling

Others Hotel Sterling
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Ballroom

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel Sterling

Important Note
  • Fee for cooked-to-order breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 33 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sterling
69
Another facilities in Hotel Sterling
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Sterling

What are available facilities at Hotel Sterling?
There are top facilites at Hotel Sterling such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sterling?
The standard check-in time at Hotel Sterling is starting from From 16:00 while the latest check-out time is at Before 11:30
Does Hotel Sterling provide breakfast?
Yes, Hotel Sterling provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Sterling?
Hotel Sterling is a 3.0-star hotel.
How many rooms are available at Hotel Sterling?
Hotel Sterling has 69 rooms in total.
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More Reviews from Other Guests in Hotel Sterling

7.8
Pleasant
From 983 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Sterling

Number of reviews per page
20
40
Top reviews
Yeimy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.
YUKI
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice bath with enough hot water for healing tiredness. The location is excellent.
Alma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location! Right off the Gran Via - easy walks to transportation, tons of restaurants and shopping near by. Excellent customer service - front desk was friendly and knowledgeable; she answered all our questions. They also were able to check us in a little early and stored our luggage both before and after our stay. Hotel needs some updating - beds were a little uncomfortable. Sheets were clean but seemed worn. Of course we spent little time in the room as we were busy exploring the beautiful city! Great hotel especially for the price!
Read More
Santos
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
Abelardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good place to stay.
Alicia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room. Friendly staff.
Elvira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel looks clean, and the lobby employees are very friendly and always willing to help you
Patricia
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This stay was a quick overnighter to catch an early flight. The staff was very helpful in securing transportation and making dining recommendations. The lobby and location was great. The condition of the room, however, was disappointing and in need of an update... there was significant wear and tear including cracks in the bathroom sink, water damage up the side of the bathroom door, well worn bed linens, etc.
Read More
Juan Eduardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Muy comodo y buen ubicado
Emma
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Eduardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Located in city center Walk around to the metro station
America
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
mirtha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good location
Zeenat
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Read More
Stuart
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Calum
8.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Overall it was ok. Needs a little remodel but it was near main attractions.
Debbie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Read More
Gail
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Number of reviews per page
20
40

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Others 4 Hotel Sterling

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 983 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sterling

Number of reviews per page
20
40
Top reviews
Yeimy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.
YUKI
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice bath with enough hot water for healing tiredness. The location is excellent.
Alma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location! Right off the Gran Via - easy walks to transportation, tons of restaurants and shopping near by. Excellent customer service - front desk was friendly and knowledgeable; she answered all our questions. They also were able to check us in a little early and stored our luggage both before and after our stay. Hotel needs some updating - beds were a little uncomfortable. Sheets were clean but seemed worn. Of course we spent little time in the room as we were busy exploring the beautiful city! Great hotel especially for the price!
Read More
Santos
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
Abelardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good place to stay.
Alicia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room. Friendly staff.
Elvira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel looks clean, and the lobby employees are very friendly and always willing to help you
Patricia
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This stay was a quick overnighter to catch an early flight. The staff was very helpful in securing transportation and making dining recommendations. The lobby and location was great. The condition of the room, however, was disappointing and in need of an update... there was significant wear and tear including cracks in the bathroom sink, water damage up the side of the bathroom door, well worn bed linens, etc.
Read More
Juan Eduardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Muy comodo y buen ubicado
Emma
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Eduardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Located in city center Walk around to the metro station
America
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
mirtha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good location
Zeenat
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Read More
Stuart
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Calum
8.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Overall it was ok. Needs a little remodel but it was near main attractions.
Debbie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Read More
Gail
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Number of reviews per page
20
40