Líbere Bilbao Ledesma

Clean room, difficult to check in and unnecessary emails during check in process. Excellent location.

The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city. However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed, who informed me that nothing could be done because the air conditioning systems were turned off for the season. Between the heat and the back-and-forth trying to resolve the issue, the experience felt more like staying in a hostel than in a professionally managed property. The bed was very uncomfortable, there was no proper comforter, and the pillows felt like those you would find in a motel. Overall, despite the modern renovation and good location, this was not the best experience.

Excellent location, very modern, very clean, well appointed. We weren’t expecting a wall bed. We expected a face washer too.

Clean and quiet room. Just refurbished so everything was new. Totally recommended

Spacious room, good location, staff.

Great location , clean but trundle bed is for the under 30s only

Wonderful, we will staying again

Amazing location in a lively street (but not too loud with the windows shut!!), clean and tidy room with lovely decor.

I wanted to like this place. So many good aspects but they just were not quite on track, plus they missed some basics. No peephole in the door? Bad because although the front building door has a cypher lock, you can come straight in the back door with no security and access the stairs, or just use the elevator (located outside in the courtyard area?) Not clean. Had hair in my toilet and on the shower wall. Dirty towel hanging on a hook. Garbage and recycling needed to be emptied prior to my arrival. Washing machine required me to YouTube operational videos. Volume on TV remote inoperable, and btw no international or world business news channels despite satellite - come on, just give a traveler something to watch to stay connected. Worst was the lack of communication. No response to any of my contacts. Again, the place is new and modern, but it is obviously part of a bigger company and everything is handled remotely, which they bungled. AND no dryer but a washing machine - in a rainy and humid area? Drying rack worthless. Really lame that they hit you with unexpected terms and conditions only after you sign in the dotted line for a nonrefundable room, and that you need to download their app for full usage. Hotel was very keen on gaining up charges for items with little to no value - not even a worthwhile breakfast partnership with a solid option for a meal. And no coffee maker. Too hyped on making money, not enough value, despite having the potential to be great.

Lovely studio apartment - more than enough room for a 2 night stay, and the layout and design is really modern yet feels welcoming. Lots of lovely little touches, amenities and storage. I arrived early and enquired about early check in, which they were very accommodating of. Bed was incredibly comfortable and our room overlooked the courtyard so was mostly quite quiet. Will definitely check out other locations!

Quiet and just big enough for me! Washer/dryer came in handy!

Terrible la forma de hacer el check-in. El personal no te ayuda cuando lo necesitas, si no cuando ellos quieren. La habitación nosnla entregaron media hora tarde del tiemponde check-in ya que toda via no la terminaban de limpiar y eso hizo que llegara tarde a mi reunión por estar esperando a que me entregaran la habitación.

Buena ubicación, limpio y todo accesible

Excellent location

It felt like i was in my own little apartment living in the heart of the city. Very nicely thought out with everything you need in the kitchen, even my own cleaning kit with a new kitchen towel and laundry detergent.

Ibon Garcia was the best and made my stay In Bilbao very memorable and comfortable! Louana, Valeria and Bea were very helpful and accomodating !!

I enjoyed the room details and well thought out details such as scissors! No one ever had scissors!

Very spacious. Enjoyed the large windows and balcony. Comfortable beds and a great shower. Communication from management was excellent. Logroño is a beautiful, fun city for walking, shopping and dining. The location of the apartment made everything accessible.

Had a unique experience of leaving my backpack full of valuables in a taxi that took us from the Bilbao bus station to our apartment were our kind host, Valerie was waiting for us at the door of our apartment to greet us with a key. About 10 minutes after she left, I discovered my backpack was missing. In a panick, we called Valerie and she was ready wiling to help as the only one who was able to get through with her knowing the ropes of the taxi system and the of course Basque language. Within minutes, thanks to Valerie, our faithful and honest driver showed up at the door with my pack and all was well. These are good, capable people who take great pride in their integrity as well they should. After that the very much enjoyed our stay in the nicely equipped apartment listening to music and cooking meals and getting good rest in the comfortable bed. Highly recommended. We hope to return ASAP!

Muy confortable. El personal super amable Los apartamentos con una decoración moderna y con todo lo q se necita para una buena estadía...ubicación excelente.