Neptuno Hotel & SPA

Hotels
8.6
/10
Very Good
32 reviews

What Guests Say About Their Stay

Azra
10.0
/ 10
Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.
See translation
Stephen
10.0
/ 10
Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
DIANE
10.0
/ 10
Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
In the Area
See Map
Carrer de Sant Josep, 82, Calella, Catalunya, Barcelona Province, Spain, 08370

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Neptuno Hotel & SPA is a good choice when you are visiting Calella. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Neptuno Hotel & SPA

Carrer de Sant Josep, 82, Calella, Catalunya, Barcelona Province, Spain, 08370
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Discover More About Neptuno Hotel & SPA

Location


Staying at Neptuno Hotel & SPA is a good choice when you are visiting Calella.

About Neptuno Hotel & SPA

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neptuno Hotel & SPA exclusively for you.

Neptuno Hotel & SPA is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Neptuno Hotel & SPA.

All facilities in Neptuno Hotel & SPA

Others Neptuno Hotel & SPA
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Turkish bath
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Neptuno Hotel & SPA

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10.50 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: EUR 20 per night
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive smart lock details.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neptuno Hotel & SPA
91
Number of floors in Neptuno Hotel & SPA
4
Another facilities in Neptuno Hotel & SPA
Romantic proposal packages, Beach umbrella, Outdoor pool, Turkish bath, Spa

Frequently asked question in Neptuno Hotel & SPA

What are available facilities at Neptuno Hotel & SPA?
There are top facilites at Neptuno Hotel & SPA such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Neptuno Hotel & SPA?
The standard check-in time at Neptuno Hotel & SPA is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00
Does Neptuno Hotel & SPA provide breakfast?
Yes, Neptuno Hotel & SPA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Neptuno Hotel & SPA?
Neptuno Hotel & SPA is a 4.0-star hotel.
How many floors does Neptuno Hotel & SPA have?
Neptuno Hotel & SPA has 4 floors.
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More Reviews from Other Guests in Neptuno Hotel & SPA

8.6
Very Good
From 32 reviews
Cleanliness

8.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Neptuno Hotel & SPA

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

N/A
Demetria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.
Read More
WEINA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Jacuzzi not well maintained and also not good at sound proofing
Gulam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Brian Thomas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Read More
Ebenezer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This hotel is so lovely. Very nice 👌
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
DIANE
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
Azra
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.
Thibault
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité. - Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen !
Read More
Stian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Friendly and helpful staff at the hotel
Zeradasht
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Berthel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes
Read More
guy
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».
Verified traveler
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.
Semen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch
Heiko
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen. Aber das hotel war top.
Read More
Denis
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Good
Samuel
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne.
Read More
Alain
8.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Neptuno Hotel & SPA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 32 reviews
Cleanliness

8.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neptuno Hotel & SPA

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

N/A
Demetria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.
Read More
WEINA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Jacuzzi not well maintained and also not good at sound proofing
Gulam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Brian Thomas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Read More
Ebenezer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This hotel is so lovely. Very nice 👌
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
DIANE
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
Azra
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.
Thibault
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité. - Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen !
Read More
Stian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Friendly and helpful staff at the hotel
Zeradasht
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Berthel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes
Read More
guy
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».
Verified traveler
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.
Semen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch
Heiko
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen. Aber das hotel war top.
Read More
Denis
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Good
Samuel
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne.
Read More
Alain
8.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances.
Number of reviews per page
20
40