New Point Madrid Opera

Service Apartment
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9.4
/10
Exceptional
670 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
Ese lente locación, se nota la limpieza en toda la instalación y la atención personalizada desde que entras hasta que sales.

Valerie

10.0
/ 10
A/C worked amazing! Unit had a washing machine which was a nice surprise. Loved having a staffed lobby.

Lillian

10.0
/ 10
La ubicación del hotel es super céntrica. A pasos de muchos restaurantes, de La Plaza Mayor y de La Plaza San Miguel. Sus empleados son muy amables y siempre listos para darte recomendaciones y para ayudarte. El cuarto contaba con una cama super cómoda y limpia. De seguro lo tendré en cuenta para futuros viajes!
In the Area
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Calle de las Hileras 8, Madrid, Community of Madrid, Spain, 28010

Main Facilities

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Luggage storage
Elevator
Rooftop terrace
Disabled access friendly
Accessible bathroom
Multilingual staff
Staying at New Point Madrid Opera is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Point Madrid Opera

Calle de las Hileras 8, Madrid, Community of Madrid, Spain, 28010
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Lobby New Point Madrid Opera
Lobby 2 New Point Madrid Opera

Discover More About New Point Madrid Opera

General
Near Plaza Mayor

Location
With a stay at New Point Madrid Opera, you'll be centrally located in Madrid, within a 5-minute walk of Plaza Mayor and Puerta del Sol. This aparthotel is 0.3 mi (0.6 km) from Gran Via and 0.4 mi (0.6 km) from Royal Palace of Madrid.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Mayor - 0.2 km / 0.1 mi
San Miguel Market - 0.2 km / 0.1 mi
Royal Theatre - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Plaza de Oriente - 0.3 km / 0.2 mi
Plaza de la Villa - 0.4 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.2 mi
Preciados Street - 0.4 km / 0.3 mi
City Hall - 0.4 km / 0.3 mi
El Oso y el Madrono - 0.4 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
Gran Via - 0.6 km / 0.3 mi
Royal Palace of Madrid - 0.6 km / 0.4 mi
Lope de Vega Theatre - 0.6 km / 0.4 mi
Sabatini Gardens - 0.6 km / 0.4 mi

The preferred airport for New Point Madrid Opera is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.8 km / 10.5 mi

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Rooms
Make yourself at home in one of the 34 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and microwaves.

All facilities in New Point Madrid Opera

Functional Hall New Point Madrid Opera
Functional Hall
Common Space New Point Madrid Opera
Common Space
Lobby New Point Madrid Opera
Lobby
Exterior New Point Madrid Opera
Exterior
Bedroom New Point Madrid Opera
Bedroom

Connectivity

  • Free WiFi

General

  • Rooftop terrace
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in New Point Madrid Opera

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at New Point Madrid Opera
34
Another facilities in New Point Madrid Opera
Free WiFi, Rooftop terrace, Terrace, Accessible bathroom, Disabled access friendly

Frequently asked question in New Point Madrid Opera

What is normal check-in & check-out time at New Point Madrid Opera?
The standard check-in time at New Point Madrid Opera is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of New Point Madrid Opera?
New Point Madrid Opera is a 3.5-star hotel.
How many rooms are available at New Point Madrid Opera?
New Point Madrid Opera has 34 rooms in total.
Does New Point Madrid Opera provide parking?
Yes, New Point Madrid Opera provides parking. Please confirm details directly with the hotel.
What do past guests say about New Point Madrid Opera?
New Point Madrid Opera is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in New Point Madrid Opera

9.4
Exceptional
From 670 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews New Point Madrid Opera

Number of reviews per page
20
40
Top reviews
Jorge
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room cleaning and very friendly staff
Lian
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great apart hotel. The staff was very courteous. Will be back!
Jose
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ese lente locación, se nota la limpieza en toda la instalación y la atención personalizada desde que entras hasta que sales.
Michael
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I don't mean this as a negative review but I think people should be aware of what this hotel is. It is essentially an upscale backpacker hostel. The rooms have inexpensive furniture and there are a ton of small hassles you'll have to deal with. They put a door in front of the refrigerator unit. When you open the door, its hinges prevent the refrigerator from opening and closing. The sleeper sofa wouldn't close completely. They don't give you shampoo in the shower - they provide a couple of shampoo packets. We were 3 people for 5 days and 3 shampoo packets doesn't cut it, so we had to go out and buy a bottle of shampoo. They only supplied 2 rolls of toilet paper for 5 days for 3 people. When I asked for another roll (yeah, just one) at the front desk the guy didn't want to give it to me! He finally did. They supply 4 capsules of coffee for the Nespresso machine. Since we were 3 people for 5 days, we had to buy the additional capsules for the rest of the days one by one at the front desk. Not terrible, but not very classy either. The staff was quite nice (aside from the weird toilet paper guy) and the location is excellent so its not like we had a bad stay, it just has a bit of a backpacker feel to it that I wasn't expecting.
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Valerie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A/C worked amazing! Unit had a washing machine which was a nice surprise. Loved having a staffed lobby.
Lillian
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

La ubicación del hotel es super céntrica. A pasos de muchos restaurantes, de La Plaza Mayor y de La Plaza San Miguel. Sus empleados son muy amables y siempre listos para darte recomendaciones y para ayudarte. El cuarto contaba con una cama super cómoda y limpia. De seguro lo tendré en cuenta para futuros viajes!
Osleydy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hygiene and comfort. The staff was very pleasant. Good location in the center of Madrid, with walking access to various tourist sites and the metro. Recommended for spending time with the family.
Rebeca Cortes
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place with perfect location, but is extremly small for 3 of us, very friendly recepction people, very clean just 2 blocks away from Mercado San Miguel.
Marco
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Samantha
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel room itself was great but the hotel staff was not friendly or accommodating. We asked for an extra key to our room and were berated and threatened that if we lost it there would be a major fine….i travel for a living and have never been told this before… I also think there is a major security issue with the hotel not having any phones in the guest rooms—what are guests supposed to do if they need help or emergency services? The last issue was that of the dishes in the kitchen—there is a sign stating that dish cleaning is not included in the price of the room….this leaves me to believe that guests are “cleaning” them prior to leaving with no other sanitation taking place. Because of this, we washed every dish that we used prior to using it and then rewatched after usage…definitely not ideal and not something anyone wants to do on their vacation. Increase the price of the reservation to include this service…
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Nadya
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Kitchen was functionally equipped with pots, pans, full sized fridge & freezer. Helpful full time reception desk. Excellent location. Many attractions, grocery, restaurants and shopping nearby. Mini-muffins (morning), water and coffee in lobby. Unit is functional - no fluff. Great as a base to get out see things and make a meal. Access to laundry facilities (soap incl): 5€. Downs: charging for luggage storage over 1 bag. First time I have encountered a fee for hotel baggage storage.
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Leonardo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Buena ubicación, apartamentos confortables.
Omar
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La ubicación muy buena, nos encantó todo!
Jade
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

You could not request new towels more than twice, we were there for 6 days and with the humidity, everyone needed showers daily. It advertises toiletries provided but 1 toothbrush with toothpaste, 1 comb and 3 packets of shampoo were what was provided for our family of 3. When we inquired about a pillow for the pull out bed for my son, we were told to use the couch pillows. Laundry service is only available to use 11am-8pm so that was a bust. It advertises 1 room cleaning per stay no matter the length of your stay. We requested a room cleaning and they said they’d be by in the morning. We came back at 2pm, rooms weren’t cleaned and we were exhausted so we took a nap. We got up and requested our room be cleaned, they said they’d came during our nap and we missed our chance. On top of all this, beds are very firm, walls are thin and night life goes until 3-4 in the morning close enough where you can hear it. The staff was unaccommodating in any way and at times borderline rude. On the plus side, there was a fridge, kitchenette, and air conditioning.
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Joelle
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is so good.
Elizabeth
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place!!
LUIS
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is a good hotel It is close to sol station Excellent staff
Audymar
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Muy céntrico, excelente servicio.
Breeana
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Check in was smooth and the reception team was very friendly and helpful. Room was small but had everything we needed. Sofa bed isn’t a pull out, but a trundle and the bottom mattress isn’t very comfortable, but was ok for a night. Very cute little patio right off the room!
ANA ISABEL
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Céntrica, lindo apartamento, todo excelente
Number of reviews per page
20
40

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Bedroom 4 New Point Madrid Opera

Disclaimer

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