What do past guests say about OKU Andalusia – Alcaidesa?

OKU Andalusia – Alcaidesa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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OKU Andalusia – Alcaidesa

Name: OKU Andalusia – Alcaidesa
Address: Urb. Alcaidesa, s/n, San Roque, Cádiz, Andalusia, Spain, 11315, Urb. Alcaidesa, s/n, Andalusia, 11315, Spain
Rating: 9.4

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9.4

/10

Exceptional

71 reviews

What Guests Say About Their Stay

Jake

10.0

/ 10

Excellent hotel. Fantastic facilities including a brilliant, multi-floor gym. Dining was superb, including the breakfast. Beach club was nice but service could be more proactive. Overall a brilliant hotel that is good for both families and adults

Harriet

10.0

/ 10

A wonderful stay. The staff were all excellent and the hotel is beautiful. We will be back .

Jaden Jon

10.0

/ 10

We had a fantastic stay at OKU Andalusia and would happily return. The room was beautiful, spacious and very well designed, with a luxurious feel throughout. The service was exceptional from start to finish – every member of staff we encountered was friendly, welcoming and genuinely helpful. Breakfast was excellent, with a wide variety of high-quality options, including freshly prepared dishes, fresh fruit, pastries and great coffee. The choice of pools and facilities was also superb, giving plenty of options whether you wanted to relax or enjoy the beach. The only area that could be improved was the lunch menu at the beach club. We felt the selection was a little limited, and some of the prices were on the expensive side for what was offered.

In the Area

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Urb. Alcaidesa, s/n, San Roque, Cádiz, Andalusia, Spain, 11315

Main Facilities

This accommodation offers:

Poolside bar

Basketball

Tennis court

Outdoor pool

Sport courts

Turkish bath

Children pool

Bicycle rental

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

OKU Andalusia – Alcaidesa is a hotel is located at San Roque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around OKU Andalusia – Alcaidesa

Urb. Alcaidesa, s/n, San Roque, Cádiz, Andalusia, Spain, 11315

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Discover More About OKU Andalusia – Alcaidesa

General
Near Playa de la Alcaidesa

Location
When you stay at OKU Andalusia – Alcaidesa in La Línea de la Concepción, you'll be next to a golf course, within a 5-minute drive of Playa de la Alcaidesa and Alcaidesa Links Golf Resort. This family-friendly hotel is 11 mi (17.7 km) from Rock of Gibraltar and 2.1 mi (3.4 km) from Punta Carbonera Lighthouse.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de la Alcaidesa - 0.5 km / 0.3 mi
Alcaidesa Links Golf Resort - 2.8 km / 1.7 mi
Punta Carbonera Lighthouse - 3 km / 1.8 mi
Playa de La Atunara - 4.7 km / 2.9 mi
San Roque Club - 5.9 km / 3.6 mi
San Roque Municipal Museum - 9.8 km / 6.1 mi
Antigua Casa Consistorial - 9.9 km / 6.1 mi
Alameda Alfonso XI Park - 9.9 km / 6.2 mi
Valderrama Golf Club - 10.1 km / 6.3 mi
Bunker on Sotogrande Beach - 11.3 km / 7 mi
Club de Golf La Canada - 11.5 km / 7.1 mi
La Reserva Club Sotogrande - 11.7 km / 7.3 mi
Santa María Polo Club Sotogrande - 12.5 km / 7.8 mi
Playa de Levante - 12.9 km / 8 mi
Almenara Golf Resort - 12.9 km / 8 mi

The preferred airport for OKU Andalusia – Alcaidesa is Gibraltar (GIB) - 17.2 km / 10.7 mi

Renovations
This property is closed from November 8 2026 to March 25 2027 (dates subject to change).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find cooking classes, outdoor tennis courts, and a health club. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 15 kilometers.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining
Grab a bite at To Kima, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 255 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in OKU Andalusia – Alcaidesa

Facility

Poolside bar

Basketball

Tennis court

Outdoor pool

Sport courts

Turkish bath

Children pool

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Vegetarian meal
Poolside bar
Buffet breakfast
Breakfast
Snack bar

Transportation

Limited parking
Bicycle rental
Area shuttle with surcharge
Valet parking

General

Parking
Terrace

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom
Disabled access friendly

Business Facilities

Meeting rooms

Nearby Facilities

Gift shop

Sports and Recreations

Fitness center
Basketball
Sport courts
Tennis court

Kids and Pets

Babysitting with surcharge
Children facilities

Things to Do

Romantic proposal packages
Garden
Turkish bath
Outdoor facilities
Spa
Health club
Picnic area
Library
Outdoor pool
Pool sun loungers

Connectivity

Free WiFi

Shuttle Service

Train station pickup
Airport transfer

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Luggage storage
Porter
24-hour Receptionist
Concierge

Accommodation Policy & General Information in OKU Andalusia – Alcaidesa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The primary reservation holder must provide names of all guests at time booking, and each guest must provide ID at check-in.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 05:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at OKU Andalusia – Alcaidesa	255
Number of floors in OKU Andalusia – Alcaidesa	3
Another facilities in OKU Andalusia – Alcaidesa	Kids club, Children pool, Vegetarian meal, Poolside bar, Buffet breakfast

Frequently asked question in OKU Andalusia – Alcaidesa

What is normal check-in & check-out time at OKU Andalusia – Alcaidesa?

The standard check-in time at OKU Andalusia – Alcaidesa is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00

Does OKU Andalusia – Alcaidesa provide breakfast?

Yes, OKU Andalusia – Alcaidesa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of OKU Andalusia – Alcaidesa?

OKU Andalusia – Alcaidesa is a 5.0-star hotel.

How many floors does OKU Andalusia – Alcaidesa have?

OKU Andalusia – Alcaidesa has 3 floors.

How many rooms are available at OKU Andalusia – Alcaidesa?

OKU Andalusia – Alcaidesa has 255 rooms in total.

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More Reviews from Other Guests in OKU Andalusia – Alcaidesa

Overall Ratings & Reviews OKU Andalusia – Alcaidesa

Other sources (71)

9.4

Exceptional

From 71 reviews

Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.4

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Traveler Reviews OKU Andalusia – Alcaidesa

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Top reviews

Jake

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Harriet

Friends and family with Friends

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

A wonderful stay. The staff were all excellent and the hotel is beautiful. We will be back .

Jaden Jon

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Tolu

with Children

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Lovely beach location, The rooms and surroundings were very clean. There's a Padel, tennis and football court onsite. The kids club had lots of activities and an outdoor play / swimming area. Food was also great and staff were very kind. Will definitely return.

Sonia

with Partner

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Great facilities, stylish decor, sometimes understaffed in places which affected service

Anthony

Friends and family with Friends

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

While there were many positive aspects of our stay, several service issues fell below the standard expected of a 5-star hotel, which made our overall disappointing. On arrival, we received a warm welcome, a buggy transfer to our room, and the room itself was excellent-spacious, bright & comfortable. However, we were informed a safe would be installed in our room, and despite multiple reminders over 2 days, this never happened. The main issue throughout our stay was the buggy service. On several occasions, we waited 30+ minutes after requesting transport, requiring multiple follow-ups before a buggy arrived. This was particularly frustrating when attending a wedding, as despite arranging transport in advance, no buggy arrived and we were forced to walk to the lobby while our taxi waited. The staff were consistently friendly, polite, and clearly doing their best. Unfortunately, it felt as though the buggy service was under-resourced for the size of the resort. Our final impression was also disappointing. Checkout involved a lengthy queue, largely due to early check-ins being processed, and when we eventually reached the desk there was no enquiry about our stay or farewell. That said, there were highlights. The staff's attitude was excellent, the room was beautiful, and the breakfast was outstanding. I hope the hotel reviews its buggy operations, as improving this area would significantly enhance the guest experience and better reflect the quality expected of a 5-star property.

Christian

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

. Rooms could be brighter and more airy.

Arti

Friends and family Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Amazing resort with great facilities for kids all whilst being luxurious. The hotel and stay did not feel compromised for us as parents or for our toddler, will definitely be back!

Ralph

with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

We had a very nice roof terrace room looking out to beautiful country side, a sea view and views of the rock of Gibraltar. The terrace was beautifully furnished. Unfortunately the actual room was quite small for a premium priced room. Not enough space for 2 chairs, just a small, uncomfortable desk chair. Food in the several restaurants was excellent. Memorable quality breakfast breakfast.

Sarah

with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was excellent. Drinks at bar were very expensive. Continual pop music by pool from dawn till dusk was annoying

david

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

excellent

Claire

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Gorgeous hotel and a lovely stay. The staff were very accommodating and while we did have a problem with our room- a leak from an air con unit- they were not in control of- they were quick to move us to another room. Food was good- with three restaurants to choose from. The gym facilities were excellent and the indoor pool a welcome extra as we visited at the end of October. Mornings could be a bit chilly but the afternoons were beautiful and spent by the outdoor pools. Would recommend.

with Partner

8.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Staff very helpful and friendly, bedroom (with roof terrace) was great, esp as roof terrace gave us private sunbathing space. Hotel restaurants are very over-priced, even compared to brilliant michelin chef restaurant in nearby Sotogrande (a drive away): Cortijo Santa Maria 1962, which I highly recommend. Music is far far too loud in the lounge area and by the pools. Spoils what would otherwise be a great hotel. Breakfasts are fantastic, as well as cooked, there's an array or yoghurts, nuts and fruit, plus cakes galore, should you crave sugar first thing, and cava and bloody mary's.

Jason

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Pools

Andreea

10.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

There is a certain poverty of words when trying to describe something truly special, but I will try my best! My stay at OKU Andalusia exceeded every expectation, and then reached even further! What you see in photos? Doesn’t even come close to how beautiful the place is. Yes, the curated style and design are absolutely stunning, but the true beauty of this place lies beyond the aesthetics - it’s in the ambiance, its energy, and above all, the people. There is a kindness here that cannot be performed. A warmth and generosity that greets you in every smile, every detail and every gesture. For 6 nights, I had the privilege of calling this place home. To leave OKU Andalusia felt almost like a comedown from ecstasy. The bittersweet ache of stepping out of a euphoric world and re-entering the mundane - this is how intoxicating the experience was. I would do it again in a heartbeat! Every single member of staff I interacted with made me feel truly seen. As if nothing was ever too much trouble, and every request was handled with such grace! I want to give special thanks to the incredible people who made my stay unforgettable: Jose, Elías, Axel, Filippo, Najim, Vanessa - just to name a few. Thank you x

Shreena

Leisure with Children

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Gorgeous property, kid friendly and excellent staff.

Lisa

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wunderschönes Hotel, eine tolle und gepflegte Anlage mit vielen Palmen usw. Alles perfekt! Ein Punkt muss jedoch erwähnt werden, es gibt 3 Pools beim Hotel & einen Beach Club. 2 Pools direkt beim Hotel sind für Kinder, 1 Adulta only, da jedoch der Pool ganz nah am Kinderbereich ist, hört man auch am Adults only Pool den ganzen Tag Kinder. Also für Pärchen ohne Kinder kommt nur der Beach Club in Frage. Beim Frühstück würde es noch Verbesserung geben beim Einteilen von den Plätzen. Wir waren 10 Tage (ohne Kinder) im Hotel - uns war nicht bewusst, dass es so ein Kinderhotel ist. Man könnte die (wenigen) Pärchen in eine Ecke setzen und die Familien. Es würde genug Möglichkeiten geben, das etwas zu trennen & nicht Pärchen ohne Kinder & Familien in eine Ecke zu setzen. Man muss sich als Pärchen bewusst sein, das bereits beim Frühstück viele Kinder sind & dementsprechend ein Lärm ist. Das Hotel ist ansonsten einfach traumhaft! Es hat an nichts gefehlt. Aber definitiv ein Kinderhotel & dies sollte einem im Vorhinein bewusst sein :)

Carina

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Edis

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Aufenthalt im OKU Andalusia und würden jederzeit wiederkommen. Besonders hervorheben möchten wir den hervorragenden Service – das gesamte Team war unglaublich freundlich, aufmerksam und immer bemüht, jeden Wunsch zu erfüllen. Das absolute Highlight war das Frühstück. Wir waren schon in vielen Hotels, aber ein so hochwertiges, vielfältiges und leckeres Frühstücksbuffet haben wir noch nie erlebt. Die Poolanlage ist wunderschön, die Liegen sehr bequem und die gesamte Anlage äußerst gepflegt und sauber. Unser Zimmer wurde täglich gründlich gereinigt und kostenloses Wasser wurde jeden Tag aufgefüllt. Wir hatten die günstigste Zimmerkategorie und waren trotzdem sehr zufrieden. Das Zimmer war modern, sauber und das Bett sehr bequem. Lediglich die Flure wirken im Vergleich zum restlichen Resort etwas weniger luxuriös – aber das ist wirklich Meckern auf hohem Niveau. Auch das Essen war sehr lecker und der Wellnessbereich hat uns gefallen. Schade war nur, dass das Dampfbad an beiden Tagen außer Betrieb war. Bei dieser Preisklasse sollte das eigentlich nicht vorkommen. Der Strand ist zwar nicht der schönste, aber die traumhafte Poollandschaft macht das mehr als wett. Insgesamt ein wunderschönes Luxusresort mit tollem Service und einer entspannten Atmosphäre. Klare 5 Sterne – wir kommen gerne wieder! Ach ja und mehrsprachiges Resort, auch klasse!👍

Lukas

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

👍👍 very good hotel, polite staff, good food and nice pools

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.