PortBlue Club Pollentia Resort

Resorts
8.6
/10
Very Good
987 reviews

What Guests Say About Their Stay

A
10.0
/ 10
Thoroughly enjoyed the stay here. We thought the food, the staff and hotel where excellent. When going away we always like to book multiple stays at different locations. We spent 5 nights here and this was our top hotel this summer put of the 4. We will be coming back here in the future.
Christian
10.0
/ 10
Gem of a resort! We stayed for a week with family (teenaged children) for a mix of tennis, cycling, and exploring the island. Depending on what you are looking for, this is a great spot. Rent a car and you are minutes to Port de Pollenca or Alcudia - both fabulous for a bit of local shopping and dining. Palma is less than an hour away, and Soller is about 45 minutes. Rooms were large enough, with tons of storage for gear & clothes. Do NOT eat at the resort for anything other than the included breakfast - dinner is over-priced and awful. If you rent a car there is parking, but the spots are super super tight, which was the norm anywhere we went. We were not on the resort much, but the adults only area was nice, and the kids pool looked equally nice (and much bigger). Staff was great, and if you book tennis lessons definitely ask for Simon - fabulous instructor and had great insights on where to eat a visit. And if you cycle, I rented a bike via the hotel website which was fabulous. Cap de Formentor is 15 minutes away, Coll de Sa Batalla was great, and if you have the legs keep going to Sa Calobra. Would absolutely stay here again!
Louise
10.0
/ 10
Lovely stay, good location for accessing what the island has to offer, be that beach or mountain, descent buffet offering and we loved the hide on the nature reserve out the back of the hotel, each morning we watched kingfishers, marsh harrier and many warblers across the marshland, very beautiful!
In the Area
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Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcúdia, Mallorca, Balearic Islands, Spain, 7400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at PortBlue Club Pollentia Resort is a good choice when you are visiting Alcúdia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around PortBlue Club Pollentia Resort

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Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcúdia, Mallorca, Balearic Islands, Spain, 7400
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Discover More About PortBlue Club Pollentia Resort

Location


Staying at PortBlue Club Pollentia Resort is a good choice when you are visiting Alcúdia.

About PortBlue Club Pollentia Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PortBlue Club Pollentia Resort exclusively for you.

Get precious and unforgettable moment during your stay at PortBlue Club Pollentia Resort.

All facilities in PortBlue Club Pollentia Resort

Others PortBlue Club Pollentia Resort
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Game room
  • Billiard
  • Tennis court

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Children pool

General

  • Banquet
  • Parking
  • Terrace

Transportation

  • Airport transfer

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in PortBlue Club Pollentia Resort

Important Note
  • Fee for buffet breakfast: approximately EUR 14 per person
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • An in-room safe is available for an additional fee
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests under 16 years old are not permitted in this property's adults-only pool.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property is closed during November, December, January, and February.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PortBlue Club Pollentia Resort
532
Number of floors in PortBlue Club Pollentia Resort
2
Another facilities in PortBlue Club Pollentia Resort
Shops, Beach umbrella, Outdoor pool, Indoor pool, Turkish bath

Frequently asked question in PortBlue Club Pollentia Resort

What are available facilities at PortBlue Club Pollentia Resort?
There are top facilites at PortBlue Club Pollentia Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at PortBlue Club Pollentia Resort?
The standard check-in time at PortBlue Club Pollentia Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does PortBlue Club Pollentia Resort provide breakfast?
Yes, PortBlue Club Pollentia Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of PortBlue Club Pollentia Resort?
PortBlue Club Pollentia Resort is a 4.0-star hotel.
How many floors does PortBlue Club Pollentia Resort have?
PortBlue Club Pollentia Resort has 2 floors.
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More Reviews from Other Guests in PortBlue Club Pollentia Resort

8.6
Very Good
From 987 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.6

Service and Facilites

9.0

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Traveler Reviews PortBlue Club Pollentia Resort

Number of reviews per page
20
40
Top reviews
Andy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Serge at the front desk was very helpful with our checkin. One of our bedsheets had a shoe mark on it and we encontered the same issue with the prevoius resort in Mallorca as well. Other than that everything is fine. Breakfaat is decent with enough choices. Room is spacious only problem waa the mosquitos.
ROBERTO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was a good and confortable journey. The buffet was very good. Good access to the parking. The swiming pool was excellent. The only problem was that the room was not available on time (2PM) and we must wait one hour, despite this I reccomend this hotel
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We stayed one night before getting ferry from Alcúdia and they gave us a very small room in H block at the furthest point away from main areas. Restaurant in adults only area was good for dinner and breakfast. Have stayed before a few years ago for two nights and experience was completely different room much better.
A
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Thoroughly enjoyed the stay here. We thought the food, the staff and hotel where excellent. When going away we always like to book multiple stays at different locations. We spent 5 nights here and this was our top hotel this summer put of the 4. We will be coming back here in the future.
Caner
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Me and my family recently stayed here and while the overall experience was pleasant, there was a significant issue that left me somewhat disappointed. Due to a global Windows outage issue, my flight was cancelled, causing me to arrive at the hotel a night later than planned. I encountered many difficulties during my travel and informed the hotel of my situation. Despite my hotel booking agency requesting a one-night refund on my behalf, the hotel was very strict about their policy and did not accommodate the request. While I understand that they were not obligated to provide a refund, I was hoping for a small gesture or acknowledgment of the challenges I faced. A simple token of goodwill would have greatly improved my perception and made me feel more valued as a guest. Aside from this, the hotel amenities were good, the staff was professional, and the room was comfortable. However, this experience left me feeling that the hotel could have shown more empathy and concern for their guests’ experiences, especially under such stressful circumstances.
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Christian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Gem of a resort! We stayed for a week with family (teenaged children) for a mix of tennis, cycling, and exploring the island. Depending on what you are looking for, this is a great spot. Rent a car and you are minutes to Port de Pollenca or Alcudia - both fabulous for a bit of local shopping and dining. Palma is less than an hour away, and Soller is about 45 minutes. Rooms were large enough, with tons of storage for gear & clothes. Do NOT eat at the resort for anything other than the included breakfast - dinner is over-priced and awful. If you rent a car there is parking, but the spots are super super tight, which was the norm anywhere we went. We were not on the resort much, but the adults only area was nice, and the kids pool looked equally nice (and much bigger). Staff was great, and if you book tennis lessons definitely ask for Simon - fabulous instructor and had great insights on where to eat a visit. And if you cycle, I rented a bike via the hotel website which was fabulous. Cap de Formentor is 15 minutes away, Coll de Sa Batalla was great, and if you have the legs keep going to Sa Calobra. Would absolutely stay here again!
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Louise
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Lovely stay, good location for accessing what the island has to offer, be that beach or mountain, descent buffet offering and we loved the hide on the nature reserve out the back of the hotel, each morning we watched kingfishers, marsh harrier and many warblers across the marshland, very beautiful!
Ed
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

4th time I’ve been there and generally would highly recommend. Although worth noting, buying through a third party, the Spa isn’t included. Unfortunate the air con wasn’t working very well and they had to break into my room due to the electronic lock system not working. Spa is excellent. 👍
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great venue for groups and families alike. Lots to do onsite, good bus service, friendly staff, easy check in and check out. WE will be back!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Lovely property, complete with meandering paths around pools and ponds. A small flock of mallards who preferred the pool to the pond was an unexpected twist to pool time, which delighted our 2 year old. The staff was very friendly and accommodating in the hotel. Restaurant staff was less sharp, but fine. Food was about what you expect from a buffet, fine but not much to write home about. Grilled veggies on the a la carte menu for the pool grill were perfectly done.
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Andreas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious
Paul
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

some very rude staff, some ignored us some just indifferent, treated as children not guests - being all inclusive no incentive for staff to be nice -ie no tipping mechanism so service reflects that they -it was busy and they were working ...but the vibe was they were annoyed to see you not happy to see you. would not revisit - better options for the money. lights out at 11pm when bars closed at midnight ... really did not want you to be there a second longer than they had to be...
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Michela
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

All excellent. The property, the food, the staff, cleanliness. All amazing. Overall rating is not 5 stars just because a proper beach with umbrellas and sun beds is reachable by bus to Pollença or Alcudia.
Christine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great staff. Good food. Clean rooms. Pool gets very busy though.
Jayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The layout of the property did not feel hotel like which we loved, we stayed in the village room which was loverly with a balcony and loungers. The adults only area was perfect for us and quiet which included the breakfast room and pool area with a bar. To the other side of the hotel was the main pool and pool restaurant which was also great with a shop for essentials. We visited the buffet once which offered an abundance of everything for all ages. The water sports to the front of the hotel was also good to have. Alcudia and port pollensa were also close to travel with a taxi for around €10 in both directions. We would definitely go again.
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Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.
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Philip A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

We stayed at this hotel with our two children (5 and 4) in April and enjoyed an excellent holiday. The hotel is located on the main road between Pollenca and Alcudia and although it is not possible to walk to either there is a frequent bus in both directions from the front of the hotel and the taxis are easily found and inexpensive. We didnt regret the location. The hotel itself is well equiped with several pools and good dining and drinking options. We found the food options very good and there was lots of choice for all the family. We stayed all inclusive and enjoyed some drinks in the evening; the all inclusive drinks are main brands, if that is your wish, or there are local options which were also very good. We were very happy with what was on offer. There is a large pool in the centre of the hotel, albeit it is not heated which was an issue in April! There is also a smaller heated pool where our kids spent most of their time. Our room was well equipped and maintained, albeit it was only just big enough for the four of us. All rooms seemed to have a terrace (as we had) or a balcony - very welcome. The staff were friendly and accommodating. We were especially impressed by the animation team who were friendly and enthusiastic. The evening entertainment was fairly limited in April but we certainly enjoyed it as did our kids. Our children went into the kids club and they really enjoyed it. Serena in particular was ace. We will be returning!
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Mark
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

This was our third visit to PortBlue and we have always had excellent experience here. Really suited to the activities that we required, nice rooms, plenty of space around the hotel.
Claire Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The quality of the food and drinks were fantastic. The pools were great and we really enjoyed the activities and entertainment. So a great holiday.
Jacques
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Staff Cleaness But the buffet could be pimp a bit.
Number of reviews per page
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