Safestay Madrid Central

Location is great, but it’s too loud, windows do not properly close

Very nice hostel , forst time had experienced hostel , we had double room private with private bathroom , shower , good spot jus 15min walk to town center, very easy to reach town center always going straight , has Dias supermarket shop just beside hotel so can buy some food or drinks etc.

Good reception team

Very clean great location

Really bad experience at this hostel. The lack of help and unprofessionalism of staff was a real disappointment. I lost a gold bracelet with great sentimental value to me, that I know fell off in the hostel, and no staff member offered much help with this, with only 1 bothering to look in lost and found. Worse than this, as we were getting ready for the day a cleaning lady came into our room without knocking while I was getting changed and was completely naked. She proceeded to leave the door open while telling us to leave the room, insisting our stay was over despite us having 1 day remaining. My partner then showed her that we were staying until the next day and she did not apologise and continued this while I was completely naked and covering myself with just a skirt. Super embarrassing experience and a complete let down. While the room was spacious, we would not recommend.

I did not like the noise at night which some guests made, no consideration for the right to peace and quiet

very good

Horrible staff!! Extremely rude and unprofessional. Check in took forever! No one was at the entrance when we arrived for a solid 30 minutes. When the receptionist arrived, he didn’t care and seemed extremely short and unapologetic. The location and room were decent but the walls and street noise were unbearable. Will not be coming back.

My bed creaked noisily as soon as I got on it. Not great for a good night’s sleep. And there’s not much (any) sound insulation. I accept it’s a hostel not a hotel, so you can’t expect hotel levels of quiet or comfort. But €197 is a lot to pay for a hostel…

It’s Ok! Except it’s on a main noisy street.

Property manager was rude and unfriendly, lots of noise very late into the early morning, check in and other services were slow.

They allowed me to check in early because they could tell that I was extremely tired from my long flight. I will be booking them again in my next trip to Madrid.

I had a very comfortable and spacious room with two beds. The price was reasonable, and I didn't mind the shared bathroom. It's worth noting that the rooms in the front of the building can be a tad noisy with traffic from the street, but it wasn't too bad. My biggest concern was that the internet seemed slow and unreliable, constantly cutting out on both of my phones and my laptop, so I had to go to a co-working space down the block in order to get any work done.

Nice terrace bar. Clean showers.

Das Check-In ging suoer, unser Privat Zimmer war sehr sauber und nicht lärmig. Das Frühstück war sehr lecker und die Angestellten sehr freundlich. Leider hatte es kein Kühlschrank und keine Küche, was in einem Hostel zu erwarten wäre.

A great hostel for the price in a perfect area. Footsteps from the subway and waking distance to most major attractions. I was surprised they even made up my room during the day. Disappointed no soap or cups provided in the room and the air conditioning could not be controlled by me in my room even though I was in a private room. Despite this fact, it only got too cold for me once.

I spent two nights at Safestay. I arrived at about 2 am and was glad that they still let me check into my room. The man that I checked in with was thorough. Checking out, however, there was a very rude employee. Luckily, I was saved by another person working at the front desk.

Rooms were clean, staff was friendly. Wifi was very poor in the rooms I got, and can get noisy if you get a room that faces the street. But it's a hostel so there'd be noise after midnight.

Good location next to Alonso Martinez Metro stop, Convenient to all.

A good place to stay for a short While. It’S possible to meet new people. As a conclusion it was a good experience.