Santa Clara Urban Hotel & Spa

Hotels
9.4
/10
Exceptional
285 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement

GRACE

10.0
/ 10
Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma

Anna

10.0
/ 10
This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
In the Area
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C/ San Alonso, 16, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Santa Clara Urban Hotel & Spa is a good choice when you are visiting Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Clara Urban Hotel & Spa

C/ San Alonso, 16, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7001
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General


Near Cathedral of Santa Maria of Palma

Location


Located in Palma de Mallorca (Palma de Mallorca Old Town), Santa Clara Urban Hotel & Spa is within a 15-minute drive of Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial. This spa hotel is 2.9 mi (4.7 km) from Port of Palma de Mallorca and 4.6 mi (7.4 km) from Cala Mayor Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Convent of Santa Clara - 0.1 km / 0.1 mi
Cal Marquès del Palmer - 0.2 km / 0.1 mi
Museum of Mallorca - 0.2 km / 0.1 mi
Ola Arte - 0.2 km / 0.1 mi
Basilica of St. Francis - 0.3 km / 0.2 mi
Cathedral of Santa Maria of Palma - 0.4 km / 0.2 mi
Palma Town Hall - 0.4 km / 0.3 mi
Parc de la Mar - 0.4 km / 0.3 mi
Paseo Maritimo - 0.4 km / 0.3 mi
Plaza Mayor de Palma - 0.6 km / 0.4 mi
Placa de la Reina - 0.6 km / 0.4 mi
Passeig del Born - 0.7 km / 0.4 mi
Royal Palace of La Almudaina - 0.7 km / 0.4 mi
Plaza de Mercat - 0.7 km / 0.4 mi
Juan Miro Foundation - 0.7 km / 0.4 mi

The preferred airport for Santa Clara Urban Hotel & Spa is Palma de Mallorca Airport (PMI) - 9.9 km / 6.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 20 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and free tea bags/instant coffee.

All facilities in Santa Clara Urban Hotel & Spa

Entertainment Facility Santa Clara Urban Hotel & Spa
Entertainment Facility
Common Space Santa Clara Urban Hotel & Spa
Common Space
Lobby Santa Clara Urban Hotel & Spa
Lobby
Exterior Santa Clara Urban Hotel & Spa
Exterior
Others Santa Clara Urban Hotel & Spa
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Rooftop terrace
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Santa Clara Urban Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Clara Urban Hotel & Spa
20
Number of floors in Santa Clara Urban Hotel & Spa
5
Another facilities in Santa Clara Urban Hotel & Spa
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Santa Clara Urban Hotel & Spa

What are available facilities at Santa Clara Urban Hotel & Spa?
There are top facilites at Santa Clara Urban Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Santa Clara Urban Hotel & Spa?
The standard check-in time at Santa Clara Urban Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Santa Clara Urban Hotel & Spa provide breakfast?
Yes, Santa Clara Urban Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Clara Urban Hotel & Spa?
Santa Clara Urban Hotel & Spa is a 4.0-star hotel.
How many floors does Santa Clara Urban Hotel & Spa have?
Santa Clara Urban Hotel & Spa has 5 floors.
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More Reviews from Other Guests in Santa Clara Urban Hotel & Spa

9.4
Exceptional
From 285 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Santa Clara Urban Hotel & Spa

Number of reviews per page
20
40
Top reviews
Susan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
GRACE
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
Lilit
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very clean and uniq hotel.
Liran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Perfect location, good customer service
Diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Loved it. Clean and quiet.
Anna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Terrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
DAVID CHARLES
icon-Leisure
Leisure
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Read More
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
mark
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The location was convenient, the hotel was average and disappointing for the price.
Joni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Staff was 💯 great location in old town.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Interesting decor.
roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Read More
Heather
icon-
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Kieron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Read More
Christine
icon-
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Number of reviews per page
20
40

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Lobby 4 Santa Clara Urban Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 285 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Clara Urban Hotel & Spa

Number of reviews per page
20
40
Top reviews
Susan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
GRACE
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
Lilit
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very clean and uniq hotel.
Liran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Perfect location, good customer service
Diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Loved it. Clean and quiet.
Anna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Terrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
DAVID CHARLES
icon-Leisure
Leisure
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Read More
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
mark
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The location was convenient, the hotel was average and disappointing for the price.
Joni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Staff was 💯 great location in old town.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Interesting decor.
roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Read More
Heather
icon-
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Kieron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Read More
Christine
icon-
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Number of reviews per page
20
40