The Westin Madrid Cuzco

Hotels
8.8
/10
Very Good
508 reviews

What Guests Say About Their Stay

Giorgio

10.0
/ 10
Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!

Mukesh

10.0
/ 10
Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.

Alvaro

10.0
/ 10
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
In the Area
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Paseo de la Castellana, 133, Madrid, Community of Madrid, Spain, 28046

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Westin Madrid Cuzco is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Madrid Cuzco

Paseo de la Castellana, 133, Madrid, Community of Madrid, Spain, 28046
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Location


Staying at The Westin Madrid Cuzco is a good choice when you are visiting Madrid.

About The Westin Madrid Cuzco

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Madrid Cuzco exclusively for you.

The Westin Madrid Cuzco is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Madrid Cuzco.

All facilities in The Westin Madrid Cuzco

Others The Westin Madrid Cuzco
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Things to Do

  • Library

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Madrid Cuzco

Important Note
  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Madrid Cuzco
287
Number of floors in The Westin Madrid Cuzco
14
Another facilities in The Westin Madrid Cuzco
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in The Westin Madrid Cuzco

What are available facilities at The Westin Madrid Cuzco?
There are top facilites at The Westin Madrid Cuzco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Madrid Cuzco?
The standard check-in time at The Westin Madrid Cuzco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Madrid Cuzco provide breakfast?
Yes, The Westin Madrid Cuzco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Madrid Cuzco?
The Westin Madrid Cuzco is a 4.0-star hotel.
How many floors does The Westin Madrid Cuzco have?
The Westin Madrid Cuzco has 14 floors.
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More Reviews from Other Guests in The Westin Madrid Cuzco

8.8
Very Good
From 508 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews The Westin Madrid Cuzco

Number of reviews per page
20
40
Top reviews
Giorgio
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Ibrahim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Linda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Brandon
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Close to the metro, too.
Mukesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Geoff
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent hotel, has everything you ever need
Jet
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fine
Yunfei
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location. Close to metro station. Lots of restraunants nearby.
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Amazing staff
ALVARO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Encantados de la atención. Gracias
Alvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
ZHU-EN, JOEL
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Read More
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Very nice hotel in good location at great price.
Mohamed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

👍
Mohamed
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Very good
Ting Ting Annie
icon-Business
Business
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful.
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Grace
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Number of reviews per page
20
40

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Others 4 The Westin Madrid Cuzco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 508 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Madrid Cuzco

Number of reviews per page
20
40
Top reviews
Giorgio
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Ibrahim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Linda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Brandon
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Close to the metro, too.
Mukesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Geoff
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent hotel, has everything you ever need
Jet
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fine
Yunfei
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location. Close to metro station. Lots of restraunants nearby.
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Amazing staff
ALVARO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Encantados de la atención. Gracias
Alvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
ZHU-EN, JOEL
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Read More
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Very nice hotel in good location at great price.
Mohamed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

👍
Mohamed
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Very good
Ting Ting Annie
icon-Business
Business
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful.
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Grace
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Number of reviews per page
20
40