The Westin Madrid Cuzco

Hotels
8.8
/10
Very Good
508 reviews

What Guests Say About Their Stay

Lisa

10.0
/ 10
Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome. Room was bigger than expected and furnished in a light, modern and comfortable style. We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium. The hotel met or exceeded expectations, excellent value considering the location and quality.

Edgar

10.0
/ 10
Was a great property..... 5 stars on my end!!! Would recomended all the way around Excelente

Giorgio

10.0
/ 10
Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
In the Area
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Paseo de la Castellana, 133, Madrid, Community of Madrid, Spain, 28046

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Westin Madrid Cuzco is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Madrid Cuzco

Paseo de la Castellana, 133, Madrid, Community of Madrid, Spain, 28046
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General


Near Bernabéu Stadium

Location


With a stay at The Westin Madrid Cuzco, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 8 minutes by foot from Bernabéu Stadium. This hotel is 0.5 mi (0.8 km) from Plaza de Castilla and 3.4 mi (5.5 km) from National Prado Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Bernabéu Stadium - 0.7 km / 0.4 mi
Plaza de Castilla - 0.8 km / 0.5 mi
Gate of Europe - 1 km / 0.6 mi
Cuatro Torres Business Area - 2.2 km / 1.4 mi
Glorieta de Cuatro Caminos - 2.3 km / 1.5 mi
Golden Mile - 2.8 km / 1.8 mi
Hospital La Paz - 3 km / 1.9 mi
U.S. Embassy - 3.1 km / 1.9 mi
ABC Serrano - 3.4 km / 2.1 mi
El Corte Inglés - 3.8 km / 2.4 mi
University City of Madrid - 3.9 km / 2.4 mi
Plaza de Colon - 4 km / 2.5 mi
Hospital Clinico San Carlos - 4.1 km / 2.6 mi

The preferred airport for The Westin Madrid Cuzco is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.3 km / 9.5 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:

  • Dining venue(s)

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a ballroom.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 7599 square feet (706 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


You can enjoy a meal at the restaurant serving the guests of The Westin Madrid Cuzco, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 287 guestrooms featuring minibars and espresso makers. Your memory foam bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.

All facilities in The Westin Madrid Cuzco

Bar, Cafe and Lounge The Westin Madrid Cuzco
Bar, Cafe and Lounge
Entertainment Facility The Westin Madrid Cuzco
Entertainment Facility
Fitness Center The Westin Madrid Cuzco
Fitness Center
Functional Hall The Westin Madrid Cuzco
Functional Hall
Lobby The Westin Madrid Cuzco
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • TV lounge
  • Library

Accessibilty

  • Accessible parking
  • Accessible path of travel

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Madrid Cuzco

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Ecostars, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, Contactless check-in is available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Madrid Cuzco
287
Number of floors in The Westin Madrid Cuzco
14
Another facilities in The Westin Madrid Cuzco
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in The Westin Madrid Cuzco

What are available facilities at The Westin Madrid Cuzco?
There are top facilites at The Westin Madrid Cuzco such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Madrid Cuzco?
The standard check-in time at The Westin Madrid Cuzco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Madrid Cuzco provide breakfast?
Yes, The Westin Madrid Cuzco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Madrid Cuzco?
The Westin Madrid Cuzco is a 4.0-star hotel.
How many floors does The Westin Madrid Cuzco have?
The Westin Madrid Cuzco has 14 floors.
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More Reviews from Other Guests in The Westin Madrid Cuzco

8.8
Very Good
From 508 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews The Westin Madrid Cuzco

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome. Room was bigger than expected and furnished in a light, modern and comfortable style. We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium. The hotel met or exceeded expectations, excellent value considering the location and quality.
Read More
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great.
Edgar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a great property..... 5 stars on my end!!! Would recomended all the way around Excelente
Giorgio
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Ibrahim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Linda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Brandon
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Close to the metro, too.
Mukesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Geoff
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent hotel, has everything you ever need
Jet
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Fine
Yunfei
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great location. Close to metro station. Lots of restraunants nearby.
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Amazing staff
ALVARO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Encantados de la atención. Gracias
Alvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
ZHU-EN, JOEL
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Read More
Andrew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Very nice hotel in good location at great price.
Mohamed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

👍
Mohamed
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Very good
Ting Ting Annie
icon-Business
Business
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Number of reviews per page
20
40

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Lobby 4 The Westin Madrid Cuzco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 508 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Madrid Cuzco

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome. Room was bigger than expected and furnished in a light, modern and comfortable style. We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium. The hotel met or exceeded expectations, excellent value considering the location and quality.
Read More
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great.
Edgar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a great property..... 5 stars on my end!!! Would recomended all the way around Excelente
Giorgio
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Ibrahim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Linda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Brandon
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Close to the metro, too.
Mukesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Geoff
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent hotel, has everything you ever need
Jet
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Fine
Yunfei
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great location. Close to metro station. Lots of restraunants nearby.
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Amazing staff
ALVARO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Encantados de la atención. Gracias
Alvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
ZHU-EN, JOEL
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Read More
Andrew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Very nice hotel in good location at great price.
Mohamed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

👍
Mohamed
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Very good
Ting Ting Annie
icon-Business
Business
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Number of reviews per page
20
40