note: hotel was previously named URSO Hotel & Spa
Urso Hotel & Spa is a hotel is located at Madrid.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
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URSO Hotel & Spa
Hotels
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9.6
/10
Exceptional
531 reviews
What Guests Say About Their Stay
Sharon
10.0
/ 10
Highly recommended, excellent stay in Madrid. Staff was very helpful, room was beautiful and amazing location
Richard
10.0
/ 10
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Adam
10.0
/ 10
The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again.
In the Area
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Mejia Lequerica 8, Madrid, Community of Madrid, Spain, 28004
Main Facilities
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AC
Restaurant
Parking
WiFi
Elevator
What's around URSO Hotel & Spa
Mejia Lequerica 8, Madrid, Community of Madrid, Spain, 28004
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Discover More About URSO Hotel & Spa
note: hotel was previously named URSO Hotel & Spa
Location
Urso Hotel & Spa is a hotel is located at Madrid.
About Urso Hotel & Spa
From business event to corporate gathering, Urso Hotel & Spa provides complete services and facilities that you and your colleagues need.
Not all hotel allow guests with pets, but Urso Hotel & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
Urso Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at Urso Hotel & Spa, a wonderful accommodation for your family holiday.
Are you a shopaholic? Staying at Urso Hotel & Spa will surely spoil you for numerous shopping centers nearby.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Savor your favorite dishes with special cuisines from Urso Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Urso Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Urso Hotel & Spa.
All facilities in URSO Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Late check-out
- WiFi in public area
- Room service
- Elevator
- Restaurant
General
- AC
- Non-smoking room
- Parking
Transportation
- Valet parking
- Security
Kids and Pets
- Pets allowed
Things to Do
- Fitness center
Accessibilty
- Disabled access friendly
Hotel Services
- Multilingual staff
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in URSO Hotel & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 - 12:00 |
Available rooms at URSO Hotel & Spa | 79 |
Another facilities in URSO Hotel & Spa | Late check-out, WiFi in public area, Room service, Non-smoking room, Valet parking |
Frequently asked question in URSO Hotel & Spa
What are available facilities at URSO Hotel & Spa?
There are top facilites at URSO Hotel & Spa such as AC, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at URSO Hotel & Spa?
The standard check-in time at URSO Hotel & Spa is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of URSO Hotel & Spa?
URSO Hotel & Spa is a 5.0-star hotel.
How many rooms are available at URSO Hotel & Spa?
URSO Hotel & Spa has 79 rooms in total.
Does URSO Hotel & Spa provide parking?
Yes, URSO Hotel & Spa provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in URSO Hotel & Spa
Overall Ratings & Reviews Urso Hotel & Spa
Other sources (531)
9.6
Exceptional
From 531 reviews
Cleanliness
9.8
Room Comfort
9.4
Location
9.4
Service and Facilites
9.6
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Traveler Reviews Urso Hotel & Spa
Number of reviews per page
20
40
Top reviews
Sharon
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Highly recommended, excellent stay in Madrid. Staff was very helpful, room was beautiful and amazing location
Carlos
with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Perfecto 👌
Richard
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Nicolae
with Partner
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night.
However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms.
Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional.
Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
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Adam
with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again.
Nilgun
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Yes
martin
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The staff is wonderful
The breakfast manager and staff were very friendly, pleasant and helpful
My adult son and me loved the variety of food options.
The room housekeepers were very nice and available at any time
Nelson
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
We had a lovely family stay at Urso Hotel in Madrid. Beautifully designed, perfectly located, and very comfortable. The staff was warm and attentive, making us feel truly welcome. We would definitely return.
Yasser J
Leisure with Pet
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Urso Hotel Madrid is, without exaggeration, one of the best hotel experiences I’ve ever had. From the moment you arrive, the staff is simply unbeatable — genuinely warm, attentive, professional, and always one step ahead of your needs. You feel truly welcomed and taken care of at all times.
The service is on another level: incredibly smooth, thoughtful, and consistently excellent. Every detail is handled with precision and care, making the entire stay feel effortless and luxurious.
The hotel itself is stunning — elegant, beautifully designed, and impeccably maintained. Rooms are comfortable, quiet, and refined, offering the perfect balance between luxury and relaxation.
And the location is unbeatable: right in the heart of Madrid, walking distance to the best restaurants, boutiques, cultural spots, and neighborhoods, yet peaceful and serene once you’re inside the hotel.
Urso is not just a place to stay — it’s an experience. If you’re looking for excellence, comfort, and truly outstanding hospitality in Madrid, this is the place. I can’t recommend it highly enough and will absolutely be back.
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Sean
with Partner
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Hospitality. Great linens
Robyn
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Kam
Business
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
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Eileen
Business Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
Claire
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!)
And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Laura
with Partner
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Derek
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Excellent room quality, service and location. Perfect for exploring central Madrid!
Jay
with Partner
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
A 5 star hotel , really good service and old school charm
Erdrin
Leisure with Children
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Great stay
Manuel
Business
6.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past.
It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations.
I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
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Alexandra
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
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Number of reviews per page
20
40
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