98 Acres Resort & Spa

It’s a real shame to feel a need to leave a negative review as this. I can honestly say that this is the first negative review we have ever left for a hotel so it is not something that we find joy in doing. We travel to similar calibre hotels every month and I can honestly say this was the worst we have ever been to and we wouldn’t recommend spending your money going here. The rooms are not sound proof at all, the shower water was cold for 2 days. We had a room on the second floor and the neighbours in the room next to us were screaming for hours (including their baby). The parents were arguing and the children were very loud too. We could also hear their tv. While we completely appreciate that babies cry, we wouldn’t expect to hear them as if they were in our room. We called reception to kindly ask if they could speak to next door. They said they did and that they would call us back shortly. They never called back. We contacted them again and they said they would investigate, again, we heard nothing back when they said they would return our call. We then went to dinner and spoke to somebody at the reception and they said to us that the neighbours balcony door was open and they asked them to close it. The next morning at 5am, it all started again. We gave it some time but then had to call reception as it was so loud. They apologised and said they would ask the manager to come and see us. The manager never came. for 1000USD a night the food is not up to standard.

This hotel is just amazing, the views from the rooms is second to none. The service is so good from the minute you arrive, they welcome you and make you feel at home. The beds are super comfortable & the amenities are great. Location is perfect as it’s right by little Adam peak and not far from the Ella town. One of our highlights was going up Adam peak & Ella rock with the in house naturalist - Gaya. He was absolutely brilliant and helpful in not only guiding us, but also showing us all the natural wildlife in the area along the way. He was so helpful and kind, and we would recommend anyone going for one of the excursions with him!

More than anything the view! Stunning! The rooms are clean, wonderful staff. Massage with Sherima to die for…..And Mihiran English and voice projection is perfect.

This was our second time staying at 98 Acres. The Resort and its facilities are wonderful but the staff at 98 Acres are absolutely amazing. They are always cheerful, welcoming, helpful and full of knowledge and pride both in their work and to guests. Thanks heaps. We hope to visit 98 Acres again!

Too short a trip. Wonderful hotel that greets and sees you off with a blessing. Spacious, comfortable and spotlessly clean room with fabulous views over little Adam's peak, which is easily accessed from here. Staff are wonderful. Short car or tuk tuk ride, or 20 min walk, to see the 9 arch bridge and arrival of the train. Ella town below is a buzzing young person's town, good places to eat or meet friends.

Simply breathtaking hotel with rooms/views to die for. One of the best hotels in Sri Lanka. So pleased we managed to get rooms here. The staff and the food are also absolutely top notch. Can’t recommend highly enough.

Overall a wonderful stay and would absolutely come again! Beautiful resort with absolutely stunning views and rooms. Spa is fairly priced and excellent. Location very near little Adam’s peak makes for a convenient sunrise walk. Staff all around very good and made the stay welcoming. Some things to be improved: While restaurant food is good, the prices are extortionate and we ended up eating majority of meals in local Ella for a fraction of the price. Due to the size of the resort, transport via buggy is often required and we found this service to be quite inconsistent (especially during periods of rain where everyone in the resort requires a buggy). While the hotel has umbrellas in the room, it would be nice to also get an umbrella if stuck in another location (such as the restaurant) during a downpour.

98 Acres is a stunning resort. Incredible views from everywhere. Huge rooms with big terraces overlooking the mountains and tea plantation, lovely pool, great breakfast and very attentive staff. We had massages in the spa which was lovely and very peaceful. It's very easy to get a tuktuk into Ella, which is a really lovely place with loads to do. Definitely recommend the zip line and walk up to Little Adam's Peak. We also visited the Ravana Pool Club for a drink after the zip line which was also lovely.

We had the room where the bed rolls out onto the balcony. Was fantastic in the morning looking straight at Little Adams Peak.

We stayed a night on our ‘honeymoon tour’ of Sri Lanka and it was really amazing! The hotel is beautiful and the view incredible! The food was delicious and the staff were so kind and attentive. It was just the taste of luxury we were hoping for! We did a couples spa treatment - think it’ll be hard to ever beat that experience, a stunning view and beautiful bird song / nature sounds whilst having a heavenly massage! We’ll always have such lovely memories of our stay.

Simply an amazing property.

Had a quality time because of the service they provided us during the stay.

We had amazing stay here. Amazing staff. Indika (server) & Dewan (hiking guide) stood out for us, top notch service. Food is okay at the restaurant but they have good selection of the breakfast in the morning. I highly recommend this place. This resort is literally inside tea plantation and you have little Adam Rock view right from the hotel.

Surpassed all expectations - phenomenal!

Beautiful views from the room and everywhere in the hotel. Very warm welcome. Everyone friendly

We had a wonderful time in this beautiful and peaceful property. The spacious rooms have a fantastic view and we loved the restaurant offering yummy and fresh food - loved the freshly cut fruit at the breakfast 💚 I would say the biggest highlight are the experiences offered by the hotel with their experienced and amazing naturalist guide Sudheerah who brought us around in a beautiful walk and shared many interesting insights about the the nature and the wildlife here. We highly recommend to take these tours if you come here as it makes a big difference vs going where everyone else goes!! The staff is very very nice and welcoming and we are really grateful for the beautiful hospitality

Spacious, comfortable, room with a great view. Good service throughout the hotel, bar the restaurant. The desk staff were particularly helpful. Breakfast was excellent. The suggestion that the hotel has a pool is at best disingenuous. There is no pool in the hotel grounds, but there is one a couple of hundred metres away, which can be used by hotel guests - and the public - at a cost of about £20 per day.

Magical location, on a hilly tea estate staring out at the view of the Gap, Little Adam's Peak, etc. It's impossible to capture the view in words/photos really but is quite stunning and hit us both in the evening (while lounging in the great pool) and then the next morning as we headed to breakfast. Also had a great dawn hike up Adam's Peak and an excellent yoga session (on the hotel's helipad!) that are worth doing if they are the sort of things that appeal to you!

Lovely hotel in beautiful surroundings with stunning views. Our room was excellent with large terrace. It is out of Ella but easy to get TukTuks there and back.

Amazing!! Top notch