Concord Grand

Ideal for a quick stop in the city, food is good, room is basic and in need of some tlc but was ideal for the night and price

I want to be fair and accurate on this review for future travelers. There is someone at the front desk 24 hours to take your calls and take care of problems. The staff is very friendly and speak pretty good English. There is no shuttle bus service from the International Airport. You can get a car at the airport easily and it will cost about $18 USD to get there (about 40 km on pretty good toll road 300 in Sri Lanka currency). Get at least $200 USD converted at the airport for incidentals. The hotel uses 220 VAC and has large square and round 3 pin plugs so you need multi-plug adapters which the front desk does not provide. I didn't eat there, but they have a little breakfast cafe and a big bar. There was no blow drier or properly heated hot water in the shower. The bed was comfortable and the AC unit worked well. There is an elevator to get you to the upper floors. The Hotel is really a 2 star in the U.S. rating system. I would stay there again if they address the cold hot-water issue.

Unsatisfactory and unhelpful. Not flexible at delivering a good service.

Not good, not value for money ...................::.........;......

Staff are not friendly at all. Poor Room confition.. A/C leak.. No action taken on the complains about the poor condition.. Not worth for money.. Specially poor treatment for the people who come through online booking.

Good value for money and experience for a city centre hotel. Friendly and helpful staff. Good restaurant and pub on-site.

Old dirty room (201), sagged bed, broken door and window handles, room WiFi never worked, hotel staff are like zombies (except reception). Hotel restaurant 'Karapincha' has terrible service, waiters are not trained and do not pay attention to customers. Overall, this is a poor service hotel

My stay in Concord was very pleasant. Staff were very courteous and very helpful.

It was nice staying at the hotel. Little bit off from the center, but the tuk tuk station in front of hotel makes your movement around easier. Providing menu of their restaurant would have prevented me of having expensive dinner at the hotel.

Had a clean room with comfortable beds, hot water. Room was cleaned everyday. I had a very pleasant stay at this hotel.

Good. Restaurant food selection should be improved.

Pas 3 étoiles, chambres vétustes et mal équipées, très bruyant, pas de frigo, ni coffre, pas entretenu, mal placé, par contre wifi bien.

中級ホテル。ゴールロード沿いでコロンボに慣れていて、バスが使いこなせる人ならオススメ。値段の割に設備もよし。従業員もみんなフレンドリーです。