Heritance Kandalama

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8.9
Exceptional
717 reviews

What Guests Say About Their Stay

Charlotte

10.0
/ 10
Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.

Antony

10.0
/ 10
Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Sean

10.0
/ 10
Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
In the Area
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Kandalama Lake front, Matale, Central, Sri Lanka, 21100

Main Facilities

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This accommodation offers:
Outdoor pool
Table tennis
Laundry service
Luggage storage
Elevator
Business facilities
Wheelchair accessible
Express check-out
Heritance Kandalama is a 5-star hotels that has been welcoming guests since 2005. The accommodation went through a renovation in 2005. Heritance Kandalama is part of Aitken Spence under Aitken Spence. There are 152 rooms spread across 7 floors.
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What's around Heritance Kandalama

Kandalama Lake front, Matale, Central, Sri Lanka, 21100
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Lobby Heritance Kandalama
Exterior 2 Heritance Kandalama

Discover More About Heritance Kandalama

Discover the Serene Escape of Heritance Kandalama

Welcome to Heritance Kandalama, a truly unique and breathtaking hotel nestled in the heart of Sri Lanka's Central Province. This architectural marvel, seamlessly integrated into the natural landscape, offers an unparalleled experience for travelers seeking tranquility, luxury, and a deep connection with nature. Heritance Kandalama is more than just a place to stay; it's a destination that promises rejuvenation and unforgettable memories.

Heritance Kandalama Location

Heritance Kandalama is situated in the Dambulla area of the Matale District, Central Province, Sri Lanka. The hotel is located at Kandalama Lake front, Matale, Central, Sri Lanka, 21100, approximately 150 kilometers from Bandaranaike International Airport (CMB), the main international gateway to Sri Lanka. While not in a bustling city center, its secluded setting amidst lush greenery and overlooking the Kandalama Reservoir provides an atmosphere of profound peace and natural beauty. The hotel is strategically positioned to offer easy access to some of Sri Lanka's most significant cultural and historical sites, making it an ideal base for exploration. The atmosphere is one of serene seclusion, offering a perfect retreat from the everyday hustle, yet remaining conveniently close to ancient wonders.

Heritance Kandalama Facilities & Services

Facilities for guests at Heritance Kandalama are designed to cater to every need, ensuring a comfortable and enriching stay.
  • Infinity swimming pool with stunning reservoir views.
  • A well-equipped gymnasium for fitness enthusiasts.
  • The An Kavi Spa, offering a range of rejuvenating treatments and massages (additional fees apply, prices available upon inquiry).
  • A dedicated children's play area to keep younger guests entertained.
  • Complimentary Wi-Fi access throughout the hotel.
  • Free parking is available for guests arriving by car.
  • The hotel offers a shuttle service to nearby attractions for a nominal fee.
  • 24-hour front desk and concierge services to assist with any requests.

Heritance Kandalama Room Types

The room types of Heritance Kandalama are thoughtfully designed to provide comfort and luxury, each offering a unique perspective of the surrounding natural beauty.
  • Deluxe Rooms: These elegantly appointed rooms offer either a King or Twin bed configuration. Guests can choose between a Garden View or a Reservoir View. All Deluxe Rooms are non-smoking and feature a bathtub.
  • Super Deluxe Rooms: Offering more spacious accommodations, these rooms also come with King or Twin bed options and boast either Garden or Reservoir Views. They are non-smoking and include a bathtub.
  • Suites: For an enhanced experience, the Suites provide ample living space, luxurious furnishings, and breathtaking Reservoir Views. These are non-smoking and feature a bathtub.
Heritance Kandalama is not a pet-friendly hotel.

Heritance Kandalama Dining & Restaurants

Heritance Kandalama offers a diverse culinary journey with its on-site dining venues, each providing a unique ambiance and delectable cuisine.
  • Kanchana Restaurant: The hotel's main restaurant, offering a lavish buffet spread for breakfast, lunch, and dinner. Expect a wide array of international and local Sri Lankan dishes. Estimated price per person for dinner buffet: LKR 4,500. Operating hours: 6:30 AM - 10:00 AM (Breakfast), 12:30 PM - 2:30 PM (Lunch), 7:00 PM - 10:00 PM (Dinner).
  • Six Degrees: This stylish bar and lounge is the perfect spot to unwind with a cocktail or enjoy light snacks while taking in the panoramic views. Operating hours: 11:00 AM - 11:00 PM.
  • The Library: A cozy and intimate setting for afternoon tea or a quiet drink. Operating hours: 10:00 AM - 6:00 PM.

Heritance Kandalama Nearby Attractions and Activities

The Matale District, where Heritance Kandalama is located, is rich in cultural heritage and natural wonders.
  • Dambulla Royal Cave Temple and Golden Temple: A UNESCO World Heritage site, famous for its ancient Buddhist murals and statues housed within five caves.
  • Sigiriya Rock Fortress: Another UNESCO World Heritage site, this ancient palace and fortress complex is a magnificent example of Sri Lankan architecture and artistry.
  • Minneriya National Park: Known for its large elephant population, especially during the dry season when herds gather around the Minneriya Reservoir.
  • Polonnaruwa Ancient City: The second ancient capital of Sri Lanka, offering well-preserved ruins of palaces, temples, and statues.
  • Spice Gardens: Explore the aromatic spice gardens in the Matale region to learn about Sri Lanka's famous spices and their uses.
If you are looking for other activities around Heritance Kandalama, check out the best deals on Traveloka: Recommended activities in Matale!

How to Get to Heritance Kandalama from the Airport

Getting to Heritance Kandalama from Bandaranaike International Airport (CMB) is straightforward, with several convenient options available.
  • Hotel's Private Airport Transfer Service: The most convenient and hassle-free option is to pre-book the Heritance Kandalama airport transfer service directly with the hotel. This ensures a smooth transition from the moment you land. Estimated cost: LKR 15,000 - LKR 20,000.
  • Metered Taxis: Metered taxis are readily available at the airport. Ensure the meter is used for an accurate fare. Estimated cost: LKR 12,000 - LKR 18,000.
  • Ride-Hailing Services: While not always available for direct airport pick-ups to this specific location, ride-hailing services can be an option for shorter transfers or from intermediate points.
  • Private Car Hire: Numerous private car hire services operate from the airport, offering comfortable and flexible transportation. You can arrange this in advance or upon arrival. Estimated cost: LKR 10,000 - LKR 16,000.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Heritance Kandalama

Choosing Heritance Kandalama for your Sri Lankan getaway promises an experience that blends architectural brilliance with natural serenity.
  • Unique Architecture: The hotel's design, built into the rock face, offers a truly distinctive and awe-inspiring setting.
  • Stunning Views: Enjoy breathtaking vistas of the Kandalama Reservoir and the surrounding lush landscapes from almost every vantage point.
  • Tranquil Atmosphere: Escape the ordinary in a peaceful environment that promotes relaxation and rejuvenation.
  • Proximity to Cultural Sites: Heritance Kandalama is an excellent base for exploring UNESCO World Heritage sites like Sigiriya and Dambulla.
  • Exceptional Service: The dedicated staff are committed to providing warm hospitality and ensuring a memorable stay.
Room availability at Heritance Kandalama is often in high demand, especially during peak seasons, so early booking is recommended. For the best rates and a seamless booking experience, consider Booking Heritance Kandalama through Traveloka.

Discover incredible deals and book your stay at budget hotels in Central Province.

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All facilities in Heritance Kandalama

Facility

  • Outdoor pool
  • Table tennis
Swimming Pool Heritance Kandalama
Swimming Pool
Entertainment Facility Heritance Kandalama
Entertainment Facility
Fitness Center Heritance Kandalama
Fitness Center
Functional Hall Heritance Kandalama
Functional Hall
Common Space Heritance Kandalama
Common Space

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Express check-out
  • Newspaper in lobby
    TEXT
  • Express check-in
  • Luggage storage
  • CONCIERGE_SERVICES
  • Porter

Things to Do

  • FULL_SERVICED_SPA
  • Library
  • ECOTOURS_ONSITE
  • STEAM_ROOM
  • Sauna
  • Pool sun loungers
  • Outdoor pool
  • SPA_ONSITE

Public Facilities

  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop

Food and Drinks

  • BREAKFAST_AVAILABLE

Business Facilities

  • Computer station
  • _24_HOUR_BUSINESS_CENTER
  • Business facilities

General

  • SELF_PARKING
    TEXT
  • BANQUET_HALL
  • Terrace
  • Smoking area

Sports and Recreations

  • BILLIARDS_TABLE
  • Table tennis
  • FITNESS_FACILITIES

Transportation

  • Valet parking
    TEXT
  • BICYCLE_RENT_ONSITE

Accessibilty

  • Wheelchair accessible

Connectivity

  • WIFI_ACCESS
    TEXT

Kids and Pets

  • BABYSITTING_CHILDCARE

Accommodation Policy & General Information in Heritance Kandalama

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Heritance Kandalama
152
Number of floors in Heritance Kandalama
7
Another facilities in Heritance Kandalama
Laundry service, _24_HOUR_FRONT_DESK, Express check-out, Newspaper in lobby, Express check-in

Frequently asked question in Heritance Kandalama

What is normal check-in & check-out time at Heritance Kandalama?
The standard check-in time at Heritance Kandalama is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Heritance Kandalama?
Heritance Kandalama is a 5.0-star hotel.
How many floors does Heritance Kandalama have?
Heritance Kandalama has 7 floors.
How many rooms are available at Heritance Kandalama?
Heritance Kandalama has 152 rooms in total.
What do past guests say about Heritance Kandalama?
Heritance Kandalama is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Heritance Kandalama

Overall Ratings & Reviews Heritance Kandalama

Traveloka (1)
Other sources (716)
9.0
Exceptional
From 716 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

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Traveler Reviews Heritance Kandalama

Number of reviews per page
20
40
Top reviews
Charlotte
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.
Read More
Bobby
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Heritance Kandalama is set in a beautiful location and amazing lake views. Great hotel Interiors and views. Unfortunately besides the panoramic view from our room, the actual room itself was lacklustre to say the least. Bathroom is outdated with no amenities. Room furniture seems like a hodgepodge of items put together. Mattress and pillows had a smell, a few stains and felt old. Called the front desk/operator on a Wednesday night at 10:30pm and no one answered the phone for 25 mins. We had checked in at 930pm and promised they would deliver our extra rollaway bed and it took 1 hour to get it. Buffett dinner and breakfast spread has way too many options just to make it look full but the quality of the food was 3/10. Overall 2/5
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Stacey
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition
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Antony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Read More
Seiji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect hospitality, cleanliness, foods and environment.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing architecture and views. The grounds are lovely and the food is simply superb.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Building and setting were lively but the comunal areas were lacking in atmosphere. There was no nice area for evening drinks which was disappointing.
Janani
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Angus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Rajika
icon-Family
Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A fabulous location and different hotel
Anantha Vybhav
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good property
Clifford
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing views. Fantastic experience. Friendly, professional staff.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Pablo
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great customer service,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
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Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Olivia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.
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Number of reviews per page
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Exterior 4 Heritance Kandalama

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.