What do past guests say about Palmstone Retreat - Kithulgala?

Palmstone Retreat - Kithulgala is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Palmstone Retreat - Kithulgala

Name: Palmstone Retreat - Kithulgala
Address: Koskanuwala Watta, Mahabage, Kegalla, Kegalle, Sabaragamuwa, Sri Lanka, 0094, Koskanuwala Watta, Sabaragamuwa, 0094, Sri Lanka
Rating: 9

Hotels

9.0

/10

Exceptional

19 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

This hotel was the highlight of our trip. The property is located quite a ways from the main road, deep inside the jungle; however ‘going the extra mile’ is completely worth the experience. Upon arrival, the hotel staff greeted us with a ‘Welcome’ juice and checked us in our bungalow, which was located right next to the small river running by the hotel. The room is very spacious, with floor to ceiling windows. The bathroom is huge with both a shower and a jet pool. The environment is very relaxing and tranquil, which feels nice after the everyday ‘hustle and bustle’ of life. Breakfast is amazing and prepared by a chef, who used to work at one of the Jumeriah resorts in Dubai! His milk rice and dhal curry was the best I have tasted in Sri Lanka! =) The hotel had an awesome tour guide, who took us on a hike to the most beautiful waterfall I have ever seen in my life! Unfortunately we have only stayed 1 night at this resort; however I would love to return in the near future. I highly recommend this hotel to anyone who wishes to get away from the ‘touristy’ stuff and have a truly unique and world class experience!

Kristy

10.0

/ 10

Palmstone Retreat is exceptional. We were here for our honeymoon and so glad we chose something different to the main resorts. An adventurous drive into the resort by 4x4 from town, approx 30 mins around windy roads, you arrive at paradise. Set in the middle of the rainforest is a boutique resort with 6 rooms, therefore with very few guests they have time to focus on what you want. The service is amazing, very attentive and there to assist with everything you need. Our room was sensational, a jacuzzi and sauna in our large room overlooking the river! All faculties are very clean. The chef does a great job cooking from a decent sized menu for a small resort, all meals very reasonably priced and tasty. They don't have a license to serve alcohol but no problems if you want to bring your own in (buy from the wine store or the staff will be happy to organise for you during the day if you wish!) We organized activities through the hotel including tuk tuk rides to white water rafting and canyoning through Action Lanka, we loved every bit of it. Also a waterfall tour by the hotel where we swam in fresh water with lovely views! DVD's also available to hire. We would highly recommend Palmstone Retreat and hope we will be able to return one day!

Verified traveler

10.0

/ 10

Excellent boutique hotel and service in beautiful area, though a little remote. Rooms are luxurious and clean, service is excellent and friendly, food is very tasty.

In the Area

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Koskanuwala Watta, Mahabage, Kegalla, Kegalle, Sabaragamuwa, Sri Lanka, 0094

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Palmstone Retreat - Kithulgala is a hotel is located at Kegalla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Palmstone Retreat - Kithulgala

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What's around Palmstone Retreat - Kithulgala

Koskanuwala Watta, Mahabage, Kegalla, Kegalle, Sabaragamuwa, Sri Lanka, 0094

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General

Near Belilena Cave

Location

With a stay at Palmstone Retreat - Kithulgala in Kithulgala, you'll be 13.1 mi (21 km) from Aberdeen Waterfall and 17.1 mi (27.5 km) from Laxapana Falls. This family-friendly hotel is within the region of Sri Pada.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Belilena Cave - 1.4 km / 0.9 mi
Aberdeen Waterfall - 21 km / 13.1 mi
Central Highlands of Sri Lanka - 25.1 km / 15.6 mi
Laxapana Falls - 27.5 km / 17.1 mi
Castlereagh Reservoir - 41.2 km / 25.6 mi
Kadiyanlena/Kataboola Falls - 41.5 km / 25.8 mi
Kotmale Reservoir Viewpoint - 45.1 km / 28 mi
Devon Falls - 45.2 km / 28.1 mi
Mahaweli Maha Seya - 46.9 km / 29.2 mi
AmberSwing - 51.6 km / 32 mi
Ambuluwawa Temple - 51.6 km / 32.1 mi

The nearest major airport is Bandaranaike Intl. Airport (CMB) - 111.3 km / 69.1 mi

Facilities

Dip into one of the 3 indoor pools or enjoy other recreational amenities, which include a steam room. Additional features at this hotel include complimentary wireless internet access and free babysitting. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 6.00 km.

Business Facilities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary English breakfast is served daily.

Rooms

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Palmstone Retreat - Kithulgala

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Hotel Services

Express check-in
Welcoming drinks
Luggage storage
Express check-out
24-hour Receptionist

Things to Do

Outdoor pool
Indoor pool
Garden
Steam room

Food and Drinks

Poolside bar
Breakfast
Snack bar

General

Smoking area
Parking
Terrace

Kids and Pets

Babysitting
Children facilities

Family-friendly Facilities

Children pool

Transportation

Area shuttle

Connectivity

Free WiFi

Accessibilty

Accessible parking

Public Facilities

Safety deposit box

Sports and Recreations

Billiard

Accommodation Policy & General Information in Palmstone Retreat - Kithulgala

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Palmstone Retreat - Kithulgala	6
Another facilities in Palmstone Retreat - Kithulgala	Express check-in, Welcoming drinks, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Palmstone Retreat - Kithulgala

What are available facilities at Palmstone Retreat - Kithulgala?

There are top facilites at Palmstone Retreat - Kithulgala such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palmstone Retreat - Kithulgala?

The standard check-in time at Palmstone Retreat - Kithulgala is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Palmstone Retreat - Kithulgala provide breakfast?

Yes, Palmstone Retreat - Kithulgala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Palmstone Retreat - Kithulgala?

Palmstone Retreat - Kithulgala is a 4.5-star hotel.

How many rooms are available at Palmstone Retreat - Kithulgala?

Palmstone Retreat - Kithulgala has 6 rooms in total.

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More Reviews from Other Guests in Palmstone Retreat - Kithulgala

Overall Ratings & Reviews Palmstone Retreat - Kithulgala

Other sources (19)

9.0

Exceptional

From 19 reviews

Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Palmstone Retreat - Kithulgala

Number of reviews per page

Top reviews

Sankha

Family

8.0

/10

Reviewed 387 week(s) ago

Hotels.com verified review

I went with my wife and four year old daughter. 6km small Road to the hotel is horrible. Need a high clearance vehicle. My honda fit nearly escaped any damages. Otherwise the stay was superb. Location is unique.rooms were great. Food was ok,slightly more expensive than similar class hotels,may be because of the location, wifi is terrible.my Dialog mobile had moderate level of signals,but no 3G. Any way,I actually staying unplugged.There is a nearby waterfall with clear water.its an unique experience. Can recommend to nature lovers and any body wishes to spend time in a calm and quiet environment.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 396 week(s) ago

Expedia Group verified review

Colin

Family

8.0

/10

Reviewed 400 week(s) ago

Hotels.com verified review

This hotel is sold as a five star retreat but it isn't as well-maintained as it should be. The little things that you would expect weren't quite done. The two jacuzzis next to the swimming pool weren't working and we were told that they were too expensive to repair, the jacuzzi with our room was initially freezing cold. The TV room (with pool table and outdoor terrance) was too hot and basically unused. Despite the large TV, there was no DVD player to play a film, etc. The daybeds on the balcony had no mattresses and cushions to sit on (by day two they appeared). There were therefore very simple fixes to this if people applied a little thought. As a retreat, it is of course in the middle of nowhere. No complaints about that - but the hotel gave little assistance about what you could do. There is plenty of wildlife around and white water rafting, etc., but you have to find out about it practically by yourself. Having said that, the food was very good and the service at dinner excellent. In all this, the best thing about the hotel was one of the staff - LAKMAL. He clearly has the guest's welfare at heart. He took us, including our girls (5 and 7) on a nature trail, organised a walk to a waterfall and rockpools to dive in/swim. He showed them how the locals extract rubber. Every morning he checks for wildlife to later show them to guests. He showed us where we could feed the fish. If they take his attitude (and a bit of thought) this could be a really great hotel!!!

8.0

/10

Reviewed 457 week(s) ago

Expedia Group verified review

Very peaceful and beautiful natural environment. Great food and service.

Kristy

10.0

/10

Reviewed 463 week(s) ago

Expedia Group verified review

Verified traveler

Family

10.0

/10

Reviewed 463 week(s) ago

Hotels.com verified review

Excellent boutique hotel and service in beautiful area, though a little remote. Rooms are luxurious and clean, service is excellent and friendly, food is very tasty.

Leann

with Partner

10.0

/10

Reviewed 483 week(s) ago

Hotels.com verified review

We loved our stay. It really gave us some down time after climbing mountains and rafting. The hotel room was massive: steam room and plung pool were in the room! We had a view of the river and the room was private. Lakmal offered us excellent service. Helping me into the river and taking us on a jungle walk. He even lit candles around the pool for us as a surprise whilst we had dinner! I'd highly recommend you take alcohol and snacks as you can't get these once at the hotel. The food is nice at the restaurant. You should leave your car at the bottom of the hill and call the hotel to pick you up. The road is currently being re-paved which will be less daunting of a ride to the secluded hotel. You can do rafting around this area but we stayed in the hotel. We loved it as a couple but there was also a family there and the kids enjoyed the large shared pool. We will be back if we can. I'd recommend more than 1 night here.

10.0

/10

Reviewed 493 week(s) ago

Expedia Group verified review

Palm stone is a very special amazing experience on its own!! The room view is out of this world and the stuff is very helpful and friendly whom went to the extra mile to make our stay more than comfortable. Me and my wife loved the place and will definetly come again as soon as we can.

Ahmad

10.0

/10

Reviewed 499 week(s) ago

Expedia Group verified review

What can I say! The place is an mazing in the middle of the jungle with river running a few meters away! This place is one of the most beautiful places I ever seen! The rushing of the river water a few meters away was an enjoyable and very relaxing experience! The staff were very friendly and very helpful! the Manager; Mr. Tyrone was extremely helpful and very kind! He made an upgrade for us! The chef was so kind -- came to our table to ensure our food was done to our satisfaction! The staff made everything possible to ensure we are comfortable! Thanks to Mr. Tyrone and the staff for making our stay a very enjoyable experience!

Prasad

with Partner

10.0

/10

Reviewed 518 week(s) ago

Hotels.com verified review

It was a amazing experience. Location is very beautiful. Nelum suit is great with private pool and steam bath. Food was good too. Staff was very friendly. Overall great stay and waiting for the next visits. Highly recommend.

Janica

Friends and Family Family

10.0

/10

Reviewed 123 week(s) ago

Hotels.com verified review

We stayed in the Araliya Suite 24.2-27.2. Which was absolutely spotless and modern. We loved having our own private pool, sauna, and river view, where we even went swimming a few times. The staff was incredibly friendly, especially Indunil. He arranged an adventure for us to the waterfalls, a short jungle hike, and also acted as a guide to a nearby cave. He also guided us to safely swim at the waterfall behind the hotel. And to top it all off, he arranged a candlelight dinner by the river! Five stars for service! Everything went smoothly in English.

Linus

with Partner

8.0

/10

Reviewed 392 week(s) ago

Hotels.com verified review

Häftigt hotell mitt i djungeln med fina vattenfall att gå till. Väldigt lugnt området 2 nätter är perfekt!

Hassan

with Partner

4.0

/10

Reviewed 448 week(s) ago

Hotels.com verified review

يوجد اتساخ بالمفارش الخاصة بالاسره وتقطيع وعند الطلب تبديل المفارش تم الاهمال منهم ولم يبدلو المفارش ايضا تم الطلب منهم تغيير الغرف لوجود حشرات بالغرف وتوجد ادله عليهم وتم تسجيل فيديو كامل واخبروني انهم لا يهتمون بما سيقوم من حفظي للفيديو تم الاتصال حينها على ارقامهم ولا تجد اي رد من قبلكم بالاقارم التي تم الانصال عليها يتم اخباري من النظام الالي انها غير صحيحة

Fam. Aurora

with Partner

8.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

Very idyllic & modern property in the middle of the Jungle. Outstanding Sri Lankan food & great hotel stuff, which was very helpful during our stay. Indunil and the manager took personal interest in taking care of our every need. Our room was exquisite and the waterfall nearby is spectacular.

Susanna

with Partner

10.0

/10

Reviewed 535 week(s) ago

Hotels.com verified review

Ett mycket fint nybyggt hotell som ligger mitt i djungeln, nära ett vattenfall. Vi var där för äventyr - rafting och canyoning, vilket var perfekt. Mycket bra standard på rummen och en otroligt fin plats men djungel och djurliv direkt utanför fönstret!

Angela

Family

8.0

/10

Reviewed 548 week(s) ago

Expedia Group verified review

If U like to experience Safari, Palmstone Retreat is the place. The hotel has been open for only 3 months when we were there. The hotel is very beautiful. U can look out into the woods and stream first thing when U wake up in your bed. Rooms are huge. The manager, Cavindi, is by far the most friendly one I have met. The only thing that need to improve is the road that lead from the main road to the hotel. It is very narrow, dark at night, bumpy and steep. It took us 40 mins one single trip everytime to go out and come back to the hotel. And other than checking in and out, we need to pay for the transportation(Rs4000, round trip)everytime when we go out. But overall everything is so great. We will definitely go back again.

Thomas

with Partner

8.0

/10

Reviewed 553 week(s) ago

Expedia Group verified review

An der Abbiegung der Hauptstraße wäre ein Hinweisschild zum Hotel hilfreich gewesen. Danach geht es 8 km über eine sehr schlechte Straße in Richtung Hotel. Am letzten km steht dann ein Schild mit einer Telefonnummer unter der man die Abholung von diesem Punkt mit dem Hotel absprechen kann. Ziemlich sinnlos! Denn wer es bis hierhin geschafft hat, schafft auch den restlichen km. Das Hotel liegt mitten im Grünen direkt an einem Flusslauf. Sehr idyllisch. Die Zimmer sind großzügig und luxuriös ausgestattet. Allerdings sollten bei dem aufgerufenen Preis auch die Kleinigkeiten stimmen. Beispiele: Der Jakuzzi hatte ein Leck, so das permanent Wasser im Bad stand, an einem Schrank war der Griff defekt, die auf dem Boden liegenden Handtücher im Bad sind nicht getäuscht worden. Beim guten Abendessen dann eine Überraschung: Da das Haus unter moslemischer Leitung steht gab es kein Bier, Wein oder sonstigen Alkohol zu kaufen. Da für mich aber ein gutes Getränk zu einem guten Essen gehört war ich ziemlich enttäuscht. Dies führte dazu, das wir die nächsten Tage dort nicht mehr essen waren und den beschwerlichen Weg in den nächsten Ort gefahren sind, um uns anderweitig zu verpflegen. Ein Hinweis im Prospekt wäre hilfreich gewesen, dann hätten wir dieses Hotel sicher nicht gebucht. Die Sauberkeit nach dem Reinigen war auch nicht so wie man es in einem 5-Sterne Haus erwartet.

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Exterior 4 Palmstone Retreat - Kithulgala

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