Eiger Mountain & Soul Resort

Hotels
9.2
/10
Exceptional
561 reviews

What Guests Say About Their Stay

Peter

10.0
/ 10
A wonderful hotel with great facilities and lovely food. Only small negative is the fact that it is so heavily used by non-residents some of the closeness is lost in the ground floor area.

Adam

10.0
/ 10
Sauna area was very nice and gym facilities. Room was spacious with a balcony and view. Breakfast was good and included in stay. There was a buffet but you could also omlet or fried eggs for no extra charge. Barrys restaurant on site is nice and serves good food. Staff was attentive and friendly. Room had a fan provided but no air conditioning, so if you are from a country where AC is the norm, you could be a little warm in your room depending on time of year. Overall we really enjoyed our stay.

Rick Alan

10.0
/ 10
Eiger Mountain Soul resorts staff were amazing. If you were standing anywhere at the hotel, multiple staff would asks if you needed something. Very clean, great dining, and in the main part of town, near the train station. If you stay there, you can walk either direction from the hotel to find nice restaurants and shops. Great gym facility and the private whirlpool eas awesome. Would stay again.
In the Area
See Map
Dorfstrasse 133, Grindelwald, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3818

Main Facilities

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Restaurant
WiFi
Elevator
Eiger Mountain & Soul Resort is a hotel is located at Grindelwald.
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What's around Eiger Mountain & Soul Resort

Dorfstrasse 133, Grindelwald, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3818
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Discover More About Eiger Mountain & Soul Resort

Location


Eiger Mountain & Soul Resort is a hotel is located at Grindelwald.

About Eiger Mountain & Soul Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Eiger Mountain & Soul Resort exclusively for you.

Eiger Mountain & Soul Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eiger Mountain & Soul Resort.

All facilities in Eiger Mountain & Soul Resort

Others Eiger Mountain & Soul Resort
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Luggage storage
  • Porter
  • Front desk

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Spa
  • Health club
  • Library

General

  • Parking
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Ski storage
  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Eiger Mountain & Soul Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Uncovered self parking fee: CHF 5 per day
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

The following facilities or services will be unavailable from April 6 2026 to April 26 2026 (dates subject to change):
  • One of the dining venues

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eiger Mountain & Soul Resort
40
Another facilities in Eiger Mountain & Soul Resort
Tours, Multilingual staff, Laundry service, Luggage storage, Porter

Frequently asked question in Eiger Mountain & Soul Resort

What are available facilities at Eiger Mountain & Soul Resort?
There are top facilites at Eiger Mountain & Soul Resort such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eiger Mountain & Soul Resort?
The standard check-in time at Eiger Mountain & Soul Resort is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Eiger Mountain & Soul Resort provide breakfast?
Yes, Eiger Mountain & Soul Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eiger Mountain & Soul Resort?
Eiger Mountain & Soul Resort is a 4.0-star hotel.
How many rooms are available at Eiger Mountain & Soul Resort?
Eiger Mountain & Soul Resort has 40 rooms in total.
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More Reviews from Other Guests in Eiger Mountain & Soul Resort

9.2
Exceptional
From 561 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Eiger Mountain & Soul Resort

Number of reviews per page
20
40
Top reviews
Alberto
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great clean and quick to check in
Peter
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A wonderful hotel with great facilities and lovely food. Only small negative is the fact that it is so heavily used by non-residents some of the closeness is lost in the ground floor area.
Lee
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room with amazing views, had an issue with age of my daughter due to booking error which was resolved with staffs help
Irina
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice staff! Had very pleasant experience!
Adam
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Sauna area was very nice and gym facilities. Room was spacious with a balcony and view. Breakfast was good and included in stay. There was a buffet but you could also omlet or fried eggs for no extra charge. Barrys restaurant on site is nice and serves good food. Staff was attentive and friendly. Room had a fan provided but no air conditioning, so if you are from a country where AC is the norm, you could be a little warm in your room depending on time of year. Overall we really enjoyed our stay.
Read More
Rick Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Eiger Mountain Soul resorts staff were amazing. If you were standing anywhere at the hotel, multiple staff would asks if you needed something. Very clean, great dining, and in the main part of town, near the train station. If you stay there, you can walk either direction from the hotel to find nice restaurants and shops. Great gym facility and the private whirlpool eas awesome. Would stay again.
Read More
Trina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Property is tired and worn. Time for a refurbishment. Awkwardly laid out with multiple floors and buildings. One porter, no carts and parking far from lobby entrance. Not easy to navigate if you have heavy luggage. Give four stars for location.
gary
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel's restaurant Barrys is considered a top choice.
cloud
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

BEWAREThe view is the only thing nice here. Dont be fooled by the imaccurate reviews. Lots of flies, lots of noise, feels like a hostel, rooms are dated and uncomfortable, all floors smell like fondue cheese and the elevators are tiny and slow. Dont try and be a ritz carlton or a four seasons, you are no where close. 2 star at most.
Read More
Kate
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Fabulous hotel and location in Grindelwald. Our room had a balcony looking out onto the mountains Breakfast was great, lovely touches like free coffee and cake in the afternoons and the mini bar being free of charge and topped up daily
Suzanne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The breakfast was delicious and full of options. Staff was attentive and informed. No issues and would certainly stay here again. Depending on your room location, it can be loud on Wed. nights due to the weekly street festival if you need to open windows. This didn't cause us problems, just something to keep in mind if you have young children.
Read More
Zhuyun
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. Give us free bottle drink after check out.The only downside is the room don’t have air conditioner. It is hot during the afternoon.
Katie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I can confirm previous reviews that say Eiger’s customer service was excellent. They truly go above and beyond to fill any last minute requests, offer helpful tips and information, keep your room tidy, and provide all the amenities. Conveniently located in the middle of the town, they shuttle you to/from the airport, provide free breakfast (even to-go for early morning travels), and respond around the clock. They don’t try to nickel or dime you, but genuinely want to make your experience as pleasant as possible. Was really impressed with the staff/service.
Read More
Ken
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room got really hot -- no air conditioning -- and they had only one small portable fan in the room, but there were three of us. My son's bed was set up on the other side of a wall, and he had some difficulty sleeping the first night because of the temp. When I asked for a second fan the next morning, the young man at the front desk appeared to give me some slack and informed me that the hotel allows only one fan per room. I told him that wasn't a solution for three people. He did finally send maintenance with another fan, but I was forced to have a lengthy discussion with him and to really put my foot down to resolve the situation. Otherwise, a nice hotel, especially Barry's Restaurant for fondue at dinnertime. The breakfast was scrumptious, too.
Read More
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very friendly staff, amazing breakfasts, fantastic location. We recommend this hotel!
Lora
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We absolutely loved staying here. The location was fantastic as well.
Randall
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Friendly staff, great restaurant, wonderful amenities.
Edward
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It is a beautiful space with an awesome view. The breakfasts are super. Definitely come back again.
Elsbeth
icon-Family
Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly, capable staff. Lively amenities
Rajat
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The bathroom in the room had a glass door. No privacy. I asked for fruit during the day. They refused it. The reception staff are friendly and courteous. They said it was an upgraded room, but to me, it was nope.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Eiger Mountain & Soul Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 561 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eiger Mountain & Soul Resort

Number of reviews per page
20
40
Top reviews
Alberto
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great clean and quick to check in
Peter
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A wonderful hotel with great facilities and lovely food. Only small negative is the fact that it is so heavily used by non-residents some of the closeness is lost in the ground floor area.
Lee
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room with amazing views, had an issue with age of my daughter due to booking error which was resolved with staffs help
Irina
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice staff! Had very pleasant experience!
Adam
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Sauna area was very nice and gym facilities. Room was spacious with a balcony and view. Breakfast was good and included in stay. There was a buffet but you could also omlet or fried eggs for no extra charge. Barrys restaurant on site is nice and serves good food. Staff was attentive and friendly. Room had a fan provided but no air conditioning, so if you are from a country where AC is the norm, you could be a little warm in your room depending on time of year. Overall we really enjoyed our stay.
Read More
Rick Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Eiger Mountain Soul resorts staff were amazing. If you were standing anywhere at the hotel, multiple staff would asks if you needed something. Very clean, great dining, and in the main part of town, near the train station. If you stay there, you can walk either direction from the hotel to find nice restaurants and shops. Great gym facility and the private whirlpool eas awesome. Would stay again.
Read More
Trina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Property is tired and worn. Time for a refurbishment. Awkwardly laid out with multiple floors and buildings. One porter, no carts and parking far from lobby entrance. Not easy to navigate if you have heavy luggage. Give four stars for location.
gary
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel's restaurant Barrys is considered a top choice.
cloud
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

BEWAREThe view is the only thing nice here. Dont be fooled by the imaccurate reviews. Lots of flies, lots of noise, feels like a hostel, rooms are dated and uncomfortable, all floors smell like fondue cheese and the elevators are tiny and slow. Dont try and be a ritz carlton or a four seasons, you are no where close. 2 star at most.
Read More
Kate
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Fabulous hotel and location in Grindelwald. Our room had a balcony looking out onto the mountains Breakfast was great, lovely touches like free coffee and cake in the afternoons and the mini bar being free of charge and topped up daily
Suzanne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The breakfast was delicious and full of options. Staff was attentive and informed. No issues and would certainly stay here again. Depending on your room location, it can be loud on Wed. nights due to the weekly street festival if you need to open windows. This didn't cause us problems, just something to keep in mind if you have young children.
Read More
Zhuyun
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. Give us free bottle drink after check out.The only downside is the room don’t have air conditioner. It is hot during the afternoon.
Katie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I can confirm previous reviews that say Eiger’s customer service was excellent. They truly go above and beyond to fill any last minute requests, offer helpful tips and information, keep your room tidy, and provide all the amenities. Conveniently located in the middle of the town, they shuttle you to/from the airport, provide free breakfast (even to-go for early morning travels), and respond around the clock. They don’t try to nickel or dime you, but genuinely want to make your experience as pleasant as possible. Was really impressed with the staff/service.
Read More
Ken
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room got really hot -- no air conditioning -- and they had only one small portable fan in the room, but there were three of us. My son's bed was set up on the other side of a wall, and he had some difficulty sleeping the first night because of the temp. When I asked for a second fan the next morning, the young man at the front desk appeared to give me some slack and informed me that the hotel allows only one fan per room. I told him that wasn't a solution for three people. He did finally send maintenance with another fan, but I was forced to have a lengthy discussion with him and to really put my foot down to resolve the situation. Otherwise, a nice hotel, especially Barry's Restaurant for fondue at dinnertime. The breakfast was scrumptious, too.
Read More
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very friendly staff, amazing breakfasts, fantastic location. We recommend this hotel!
Lora
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We absolutely loved staying here. The location was fantastic as well.
Randall
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Friendly staff, great restaurant, wonderful amenities.
Edward
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It is a beautiful space with an awesome view. The breakfasts are super. Definitely come back again.
Elsbeth
icon-Family
Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly, capable staff. Lively amenities
Rajat
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The bathroom in the room had a glass door. No privacy. I asked for fruit during the day. They refused it. The reception staff are friendly and courteous. They said it was an upgraded room, but to me, it was nope.
Number of reviews per page
20
40