Holiday Inn Express & Suites BASEL - ALLSCHWIL by IHG, an IHG Hotel

Good costumer service

Great staff and clean. Really enjoyed our stay.

Amazing stay! Staff was great…very hospitable. Location was near all express ways. Food is awesome!

Staff, were fantastic with making sure we having a great stay,. We asked them for advice on our sightseeing ideas and they made suggestions that were perfect and fun.. i could not compliment the staff more Serena, and Oxlem, were just two stand outs..

If you want a hotel convenient to the Art Nouveau sites in Nancy, this hotel is an excellent option. The hotel is a short walk from the train station (I had a roller bag and back pack). It is about two blocks. There are three small steps at entry. The facility staff are outstanding and the room is lovely but small (I had reserved a smaller room). There are some amenities present and absent to note. Positives: check in was easy, the towels are lush, the bed pillows are numerous, two bottles of still water are provided, 50 minutes of free swimming permitted each day. There is an elevator and the hall lights are motion activated. The range of local milks and yogurts and seasonal fruits and juices available at the breakfast was impressive. Negatives: the bathroom has two mirrors and the small magnifying one doesn’t steam up but the large one does, there is no place to put a suitcase except the desk or floor, the bed will feel very firm to some. The breakfast coffee was mediocre.

Hotel right next to the border with France, about 20 minutes by bus from the central railway station. The rooms are clean and tidy, the beds are comfortable. There is a possibility to make tea, there is no minibar. Breakfast is modest and the same every day.

The hotel is clean and tidy, the breakfast is modest and uniform, about 20 minutes by bus from the main railway station, near the border with France.

Hotel was fine. It’s a holiday inn so it is what it is.

Clean rooms. Helpful, friendly service. Close to bus stop for easy transportation into town. Close to airport.

Love breakfast and the beautiful dinning room in this hotel.

Friendly and helpful

Super!

Excellent new high quality condition of room & facility, extensive hot breakfast & excellent coffee, cappuccinos etc probably dozen to choose from if coffee drinker. Very friendly & knowledgeable desk staff

Really convenient especially if travelling with young kids. Their suites are very comfortable. It has easy access into the main city centre.

Very comfortable beds, clean, quality bathroom, affordable,very welcoming and helpful staff

Very comfortable and very clean room with ample space. Parking, although paid for, was convenient. Public transport pass to Basel centre was offered to us for free for the duration of our stay . Breakfast was very good. No complaints. Will definitely book again.

It was great - rooms are spacious. Close to bikes, bus line and shopping. A park is across the street. Everything was great

We came in late night and the front desk rep was great, super friendly and very informative. The room was just what we needed, fresh sheets, perfect temp, etc. The real star of the show was the gentlemen manning the front desk on the morning of 7/26. We had requested the breakfast box the night before, but he informed us he didn't receive the notice (not a big deal). He then proceeded to go into the kitchen and make us two fresh boxes without us even asking. Such a nice guy, give him a RAISE. Overall great experience and will certainly be coming back if I ever find myself in Basel again. Keep up the great work and god bless.

Very kind and accommodating staff, property newly refurbished, great location for Eurotunnel crossing with free parking (locked at night).

Hotel Front Desk employee named Carlos provided an exceptional customer service.