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Hotel Alpenroyal
Hotels
8.8
/10
Very Good
280 reviews
What Guests Say About Their Stay
Tammy
10.0
/ 10
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Florin
10.0
/ 10
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Kevin
10.0
/ 10
The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
In the Area
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Riedweg 96, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Swimming Pool
WiFi
Elevator
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Available Room Types in Hotel Alpenroyal
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What's around Hotel Alpenroyal
Riedweg 96, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Hotel Alpenroyal is located in area / city Zermatt.
About Hotel Alpenroyal
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Alpenroyal.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Hotel Alpenroyal is the right place to stay.
All facilities in Hotel Alpenroyal
Others
Things to Do
- Hot tub
- Indoor pool
- Spa
- Sauna
- Steam room
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
Food and Drinks
- Bar
- Breakfast
General
- Fireplace in lobby
- Terrace
Connectivity
- Free WiFi
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Alpenroyal
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: CHF 20 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 22:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Alpenroyal | 31 |
Number of floors in Hotel Alpenroyal | 4 |
Another facilities in Hotel Alpenroyal | Hot tub, Indoor pool, Spa, Sauna, Steam room |
Frequently asked question in Hotel Alpenroyal
What are available facilities at Hotel Alpenroyal?
There are top facilites at Hotel Alpenroyal such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpenroyal?
The standard check-in time at Hotel Alpenroyal is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Alpenroyal provide breakfast?
Yes, Hotel Alpenroyal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alpenroyal?
Hotel Alpenroyal is a 3.0-star hotel.
How many floors does Hotel Alpenroyal have?
Hotel Alpenroyal has 4 floors.
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More Reviews from Other Guests in Hotel Alpenroyal
Other sources (280)
8.8
Very Good
From 280 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
8.2
Service and Facilites
9.0
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Traveler Reviews Hotel Alpenroyal
Number of reviews per page
20
40
Top reviews
Tammy
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Florin
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Haiyue
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great location for the view of Matterhorn. Uphill walk with luggage is a little challenging. Breakfast is very good.
Kevin
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Daniel
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The lady and staff were super friendly. Enjoy my stay. Recommend
Katherina
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The rooms were comfortable with the beautiful views of the mountains. The breakfast was good, I just wish there was more variety from day to day( we stayed 5 days). The bathrooms were slightly outdated, it was hard taking a shower with a shower curtain without having the water spill on the floor. The room was spotless, and the cleaning crew did an amazing job every day cleaning the room. Location was very central to the lift and the center of Zematt. I felt that charging 5 CHF for use of the microwave was excessive as well as 3 CHF for ice. I don’t think I ever stayed in the hotel that did that. Front desk staff was very helptand pleasant. Overall, we had a very nice stay
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Kenneth
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great service. Went above and beyond what was expected.
Luanne
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Excellent choice for our stay in Zermatt.
Very friendly & helpful staff.
Excellent breakfast every morning.
Our room had a beautiful view of the Matterhorn.
Highly recommend.
Zubair
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Friendly staff, wonderful, comfortable place. Has a secret easier way to get to the station through a private lift. The view of Matterhorn was unbeatable from our room.
Sandra
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Andrew
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Everything about this place was amazing
Arianna
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
MIRELA
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Excellent!
Leanne
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Get a room with the view it’s so worth it. We woke up every morning looking at the Matterhorn. Great staff, nice breakfast very comfortable room, good size. Short downhill walk into town and then of course back up after dinner but so worth it for that view. There is an elevator a bit further up the hill you can also take. Hotel has a jitney for your luggage.
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FLORENCIO
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The staff were very nice and friendly. Noemi at the front desk is lovely and very polite. Miguel is truly a gentleman and very kind person. He’s always working hard to make us smile!
Paul
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Had a lovely stay.
.staff and breakfast was great
Very pretty hotel
Natalia
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Albeit this is a 3 star property facilities were good and staff was brilliant.
William
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Nice pool and hot tub. Amazing views of the Matterhorn. Great restaurant across the street with great views of the Matterhorn. Hotel will pick you up at train station or taxi garage if you call them for free. Great breakfast.
Gary
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The view of the Matterhorn/Zermatt is unmatched. Also, there is an elevator at the property next door which eliminates the need to walk up a long hill to get to and from the property. Management offered to shuttle us to the train station when it was time to leave.
Michael
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Number of reviews per page
20
40
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