Hotel Alpina

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8.4
/10
Very Good
582 reviews

What Guests Say About Their Stay

Samantha

10.0
/ 10
The staff were very friendly and helpful. The hotel is in a great location and the views from our room were wonderful. The water temp in the shower does change occasionally but that was our only issue and very minor, just want people to be aware.

Raymond

10.0
/ 10
Super affordable and perfect for a short ski trip. No frills but that's not what I was looking for.

Phillip

10.0
/ 10
Its small but clean showers are very small but great water pressure. over all I would stay there again.
In the Area
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5 Englischer Viertel, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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WiFi
Hotel Alpina is located in area / city Zermatt.
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What's around Hotel Alpina

5 Englischer Viertel, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Hotel Alpina
Lobby 2 Hotel Alpina

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General


Near Zermatt-Matterhorn Ski Paradise

Location


When you stay at Hotel Alpina in Zermatt, you'll be near ski lifts, just steps from Matterhorn Museum and 13 minutes by foot from Forest Fun Park. This hotel is within the vicinity of Golf Club Matterhorn.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Matterhorn Museum - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.2 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
Kirchbrücke - 0.3 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi
Zermatt Visitor Center - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 0.9 km / 0.5 mi
Forest Fun Park - 1.1 km / 0.7 mi
Sunnegga Ski Resort - 2.2 km / 1.4 mi
Riffelberg - Gifthittli - 2.4 km / 1.5 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features ski storage, a hair salon, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library.

Dining


Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Alpina

Entertainment Facility Hotel Alpina
Entertainment Facility
Common Space Hotel Alpina
Common Space
Lobby Hotel Alpina
Lobby
Exterior Hotel Alpina
Exterior
Others Hotel Alpina
Others

Things to Do

  • Picnic area
  • Garden
  • Library

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Newspaper in lobby
  • Luggage storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Alpina

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Air conditioning is not provided
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by train or taxi.

Pets

Service Animals Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Alpina
23
Another facilities in Hotel Alpina
Picnic area, Garden, Library, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Alpina

What are available facilities at Hotel Alpina?
There are top facilites at Hotel Alpina such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpina?
The standard check-in time at Hotel Alpina is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Alpina provide breakfast?
Yes, Hotel Alpina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alpina?
Hotel Alpina is a 2.0-star hotel.
How many rooms are available at Hotel Alpina?
Hotel Alpina has 23 rooms in total.
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More Reviews from Other Guests in Hotel Alpina

Overall Ratings & Reviews Hotel Alpina

Traveloka (5)
Other sources (577)
8.4
Very Good
From 577 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Alpina

Number of reviews per page
20
40
Top reviews
Priscilla
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Helpful and friendly staff. Very welcoming. Hotel location is ideal. Would have preferred a mini refrigerator in the room.
Keith
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice view. Good economical room for one person. Dated but clean.
Samantha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful. The hotel is in a great location and the views from our room were wonderful. The water temp in the shower does change occasionally but that was our only issue and very minor, just want people to be aware.
Karim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved my stay
Gloria
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel room was dark and the floors were poorly laid. The shower curtain was stained and hung to the middle of the bottom of the tub. That was rather gross. The check in was at the property next door.
Jonathan
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good value for money, is dated and need better pillows with tea/coffee making facilities
Brad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Simple and cost effective room. Make sure to ask for pillows from the desk of the main property as room pillows were flat. Smaller shower but satisfactory. Good hotel for the budget conscious and is a short walk from Main Street Zermatt and 8 minutes to the train station.
vin
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We ordered a double room but were given one with twin beds. Not what was expected for the price .. no kettle or hairdryer in room ...
Raymond
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super affordable and perfect for a short ski trip. No frills but that's not what I was looking for.
Cyrus
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was clean and comfortable. A very friendly staff. However it was too smal.
Phillip
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Its small but clean showers are very small but great water pressure. over all I would stay there again.
Joanna
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, standard room with all listed amenities. It's just off the main road, so not as noisy, but very close to all areas on foot!
xiaojuan
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room is clean and staff is friendly. Location is convenient. One thing can be improved: hall way smells.
Joshua
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Amy
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff got us into our room early when we arrived in town early, although they did initially give us the incorrect room type. The room was fine but had mold in the bathroom. The hotel lacked amenities- even check in was at the hotel next door so for any requests you had to leave the building. Location was good so fine for a short stay
Read More
Andy
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Sean
icon-with Friends
with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good deal for the price I guess. Breakfast at neighboring hotel was great and staff were super friendly. Main issue is the heating system (?) sulfur/mold (?) smell by the front door which permeates up to the 2nd floor. Their solution seems to be to leave the front door open most of the day (which works till the door is locked at night). Don’t forget the door code as the reception is not staffed after 9p and we were locked out our 1st night intil someone answered the emergency button at the Tannenbaum door. The button outside Alpina seemed to be broken and the phone on the reception counter didn’t connect to a person). I knew it was 2* so overall I’m satisfied. Room was comfortable, save and a great location but very “chalet from the 80s” vibe and not very modern. Next time I’m hoping to stay at sister Hotel Tannenbaum as it looks much nicer (and likely priced accordingly).
Read More
Saul
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Andrew
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel Alpina or Expedia overbooked and told us we had to go another hotel on the other side of town.
Nicole
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff. Good location. Basic but had all we needed.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Alpina

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Alpina

Traveloka (5)
Other sources (577)
8.4
Very Good
From 577 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Alpina

Number of reviews per page
20
40
Top reviews
Priscilla
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Helpful and friendly staff. Very welcoming. Hotel location is ideal. Would have preferred a mini refrigerator in the room.
Keith
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice view. Good economical room for one person. Dated but clean.
Samantha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful. The hotel is in a great location and the views from our room were wonderful. The water temp in the shower does change occasionally but that was our only issue and very minor, just want people to be aware.
Karim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved my stay
Gloria
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel room was dark and the floors were poorly laid. The shower curtain was stained and hung to the middle of the bottom of the tub. That was rather gross. The check in was at the property next door.
Jonathan
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good value for money, is dated and need better pillows with tea/coffee making facilities
Brad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Simple and cost effective room. Make sure to ask for pillows from the desk of the main property as room pillows were flat. Smaller shower but satisfactory. Good hotel for the budget conscious and is a short walk from Main Street Zermatt and 8 minutes to the train station.
vin
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We ordered a double room but were given one with twin beds. Not what was expected for the price .. no kettle or hairdryer in room ...
Raymond
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super affordable and perfect for a short ski trip. No frills but that's not what I was looking for.
Cyrus
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was clean and comfortable. A very friendly staff. However it was too smal.
Phillip
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Its small but clean showers are very small but great water pressure. over all I would stay there again.
Joanna
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, standard room with all listed amenities. It's just off the main road, so not as noisy, but very close to all areas on foot!
xiaojuan
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room is clean and staff is friendly. Location is convenient. One thing can be improved: hall way smells.
Joshua
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Amy
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff got us into our room early when we arrived in town early, although they did initially give us the incorrect room type. The room was fine but had mold in the bathroom. The hotel lacked amenities- even check in was at the hotel next door so for any requests you had to leave the building. Location was good so fine for a short stay
Read More
Andy
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Sean
icon-with Friends
with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good deal for the price I guess. Breakfast at neighboring hotel was great and staff were super friendly. Main issue is the heating system (?) sulfur/mold (?) smell by the front door which permeates up to the 2nd floor. Their solution seems to be to leave the front door open most of the day (which works till the door is locked at night). Don’t forget the door code as the reception is not staffed after 9p and we were locked out our 1st night intil someone answered the emergency button at the Tannenbaum door. The button outside Alpina seemed to be broken and the phone on the reception counter didn’t connect to a person). I knew it was 2* so overall I’m satisfied. Room was comfortable, save and a great location but very “chalet from the 80s” vibe and not very modern. Next time I’m hoping to stay at sister Hotel Tannenbaum as it looks much nicer (and likely priced accordingly).
Read More
Saul
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Andrew
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel Alpina or Expedia overbooked and told us we had to go another hotel on the other side of town.
Nicole
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff. Good location. Basic but had all we needed.
Number of reviews per page
20
40