What do past guests say about Hotel Eden Roc?

Hotel Eden Roc is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Eden Roc

Name: Hotel Eden Roc
Address: Via Albarelle 16, Ascona, Locarno District, Ticino, Switzerland, 6612, Via Albarelle 16, Ticino, 6612, Switzerland
Rating: 9.4

Hotels

9.4

/10

Exceptional

119 reviews

What Guests Say About Their Stay

Georgina

10.0

/ 10

This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!

Verified traveler

10.0

/ 10

Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.

Nicolas

10.0

/ 10

Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.

In the Area

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Via Albarelle 16, Ascona, Locarno District, Ticino, Switzerland, 6612

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Eden Roc is located in area / city Ascona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Eden Roc

Via Albarelle 16, Ascona, Locarno District, Ticino, Switzerland, 6612

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Location

Hotel Eden Roc is located in area / city Ascona.

About Hotel Eden Roc

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Eden Roc exclusively for you.

Hotel Eden Roc is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Eden Roc.

All facilities in Hotel Eden Roc

Others

Things to Do

Hot tub
Outdoor pool
Indoor pool
Picnic area
Garden
Library
Beach umbrella
Private beach
Barbecue
Turkish bath
Spa
Marina
Sauna
Steam room
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Business center
Conference room
Meeting rooms
Conference rooms
Computer station

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Banquet
Terrace
Fireplace in lobby

Sports and Recreations

Fitness center
Game room

Kids and Pets

Babysitting
Supervised childcare

Shuttle Service

Airport transfer (surcharge)
Train station pickup

Family-friendly Facilities

Kids club

Transportation

Valet parking

Nearby Facilities

Hair salon

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Hotel Eden Roc

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: CHF 380 per person (one way)
Pet fee: CHF 45 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:

One of the dining venues
Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 07:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 07:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Eden Roc	95
Another facilities in Hotel Eden Roc	Hot tub, Outdoor pool, Indoor pool, Picnic area, Garden

Frequently asked question in Hotel Eden Roc

What are available facilities at Hotel Eden Roc?

There are top facilites at Hotel Eden Roc such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Eden Roc?

The standard check-in time at Hotel Eden Roc is starting from 15:00 - 07:00 while the latest check-out time is at Before 12:00

Does Hotel Eden Roc provide breakfast?

Yes, Hotel Eden Roc provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Eden Roc?

Hotel Eden Roc is a 5.0-star hotel.

How many rooms are available at Hotel Eden Roc?

Hotel Eden Roc has 95 rooms in total.

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More Reviews from Other Guests in Hotel Eden Roc

Overall Ratings & Reviews Hotel Eden Roc

Other sources (119)

9.4

Exceptional

From 119 reviews

Cleanliness

9.6

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

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Traveler Reviews Hotel Eden Roc

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Top reviews

john

Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beware when staying here. The AC in rooms is preset at 24 C with the ability to reduce the temp only by up to 3 C....netting out at 21C best case. Generally it did not work so our room was always about 23C, which for my family is too warm. Also the restaurant in evenings is absurdly overpriced and the food not great...they focus more on presentation than taste. The town is great so if you stay here walk to the village to eat.

Sherry

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

All excursions and water sports are included. Exceptional service.

Erin

Leisure

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Excellent stay! the staff is amazing. I will be back :)

Georgina

Leisure with Partner

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

timothy

Business

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

Super nice and caring staff. Always helpful

Emre

Leisure with Partner

10.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

the decoration was very retro and unique

Frederic

8.0

/10

Reviewed 236 week(s) ago

Hotels.com verified review

One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.

Verified traveler

10.0

/10

Reviewed 236 week(s) ago

Hotels.com verified review

Nicolas

10.0

/10

Reviewed 243 week(s) ago

Hotels.com verified review

Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.

Hotels.com verified review

Was soll man über ein solches Hotel schon sagen. Da stimmt ja von A bis Z in der Regel alles. Da dort auch Menschen arbeiten, kann doch der eine oder andere Fehler passieren und das muss nicht an die grosse Glocke gehängt werden (sind ja Einzelfälle). Der Aufenthalt war auch in diesem Jahr einfach nur goldig. Wir weiterempfehlen dieses Hotelsehr gerne weiter.

Denise

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Das beste Hotel das ich je besucht habe. Alles stimmt…. !!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.