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Hotel Elite Zermatt
Hotels
8.2
/10
Very Good
155 reviews
What Guests Say About Their Stay
Aaron
10.0
/ 10
Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Bryan
10.0
/ 10
Lovely Little Hotel very clean and comfortable and at a great price and great location
Damian
10.0
/ 10
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
In the Area
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Hofmattweg 3, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Restaurant
WiFi
Elevator
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Available Room Types in Hotel Elite Zermatt
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What's around Hotel Elite Zermatt
Hofmattweg 3, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Hotel Elite Zermatt is located in area / city Zermatt.
About Hotel Elite Zermatt
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Elite Zermatt.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Elite Zermatt exclusively for you.
With all facilities offered, Hotel Elite Zermatt is the right place to stay.
All facilities in Hotel Elite Zermatt
Others
Hotel Services
- Newspaper in lobby
- Tours
- Luggage storage
- Front desk
- Laundry service
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Things to Do
- Garden
- Spa
- Sauna
- Steam room
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Shuttle Service
- Train station pickup
In-room Facilities
- TV
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Elite Zermatt
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Crib (infant bed) fee: CHF 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 14 and up. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
12:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | 12:00 - 21:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Elite Zermatt | 21 |
Number of floors in Hotel Elite Zermatt | 5 |
Another facilities in Hotel Elite Zermatt | Newspaper in lobby, Tours, Luggage storage, Front desk, Laundry service |
Frequently asked question in Hotel Elite Zermatt
What are available facilities at Hotel Elite Zermatt?
There are top facilites at Hotel Elite Zermatt such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Elite Zermatt?
The standard check-in time at Hotel Elite Zermatt is starting from 12:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Elite Zermatt provide breakfast?
Yes, Hotel Elite Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Elite Zermatt?
Hotel Elite Zermatt is a 3.0-star hotel.
How many floors does Hotel Elite Zermatt have?
Hotel Elite Zermatt has 5 floors.
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More Reviews from Other Guests in Hotel Elite Zermatt
Other sources (155)
8.2
Very Good
From 155 reviews
Cleanliness
8.8
Room Comfort
8.0
Location
9.6
Service and Facilites
8.6
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Traveler Reviews Hotel Elite Zermatt
Number of reviews per page
20
40
Top reviews
james
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
The service in this hotel is the best.
Aaron
Friends and Family
10.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Read More
Bryan
10.0
/10
Reviewed 172 week(s) ago
Hotels.com verified review
Lovely Little Hotel very clean and comfortable and at a great price and great location
Amparo c
Business and Leisure with Partner
6.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
does not have jacuzzi, smaller room
Damian
10.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Kathryn
Leisure with Partner
10.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Staff were very helpful and friendly!! It is in a very convenient location
Lance
8.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage.
Elevator was old and scary, can only carry 2 people at a time.
Daniel
8.0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
Very nice and clean. Location was good too. Just a little pricey.
Verified traveler
10.0
/10
Reviewed 364 week(s) ago
Hotels.com verified review
Central location. Convenient for station and restaurants. Friendly staff and nice breakfast. Good size room.
Ryan
8.0
/10
Reviewed 364 week(s) ago
Hotels.com verified review
We enjoyed our stay at hotel elite zermat. The bathroom was big and the breakfast was sufficient. We got a little worried that we were going to miss our train because we left our luggage after the checkout but there was no front desk when we were about to get back our luggage. Good thing, there was a number we could call to help us with our luggages
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Stephanie
8.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
Had a nice stay the room was great but the place is a bit old and rough around the edges. Enjoyed a delicious breakfast which was included so that was a big plus. However the pillows were terrible like a piece of cardboard with a sheet over it.
Verified traveler
2.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
The location is great but this hotel the room is so smell.. The carpet is so old.. Smell Odor
Sue
10.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
Great location, a 5 minute walk to train station, restaurants, and trail heads. Room was fantastic with a balcony and a view of the mountains.
Brett
8.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
I only stayed 1 night but I was very happy at the price I paid. The hotel is in a great location only 10 minutes walk from the station and right in the centre of the village. My single room was very basic but nice and clean and the continental buffet breakfast was sufficient. Staff were friendly and the WIFI was excellent but the highlight was looking up at the Matterhorn from my window and balcony.
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emily
8.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
Although this hotel was great with a good location - easily within walking distance of the town and the Gongergrat train - the staff ruined our experience.
When we first checked in the lady behind the counter couldn't find our reservation and was faffing around with the paperwork so much that check in took a very long time. We then paid the city tax and she gave us our key and she told us she would find our paperwork later. She did not give us a receipt for the city tax as she was in such a faf that she couldn't find our paper reservation.
Then as we were checking out a different woman made us pay the city tax again saying that because we didn't have a receipt we obviously hadn't paid it.
The woman we spoke with at check out was incredibly rude and unhelpful, and was the same woman that the night before we had asked if it was possible to have extra pillows and even though we said we were happy to wait for them - she very rudely said no and that she had to bring them up. She never brought them and they never arrived even after we asked again.
The hotel was nice though and we had a good view of the matterhorn from our room, however I wouldn't stay here again as the staff and the city tax issue left a bitter taste in our mouth.
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Chris
10.0
/10
Reviewed 372 week(s) ago
Expedia Group verified review
Great value for Zermatt
Travellover
8.0
/10
Reviewed 372 week(s) ago
Expedia Group verified review
The hotel is quite near the train station but can feel like a bit of a walk of you have heavy luggage.
The bathroom is huge, spacious and clean.
There was also a nice balcony to with a lovely view of the village. The room was comfortable and adequate.
The breakfast was good and the staff was hospitable and helpful. They provided a kettle for us to boil water in the bedroom.
If we go back, will stay at least 2 nights as the Zermatt village is really nice to walk around and explore.
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Jennifer
10.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
Very nice jetted bathtub, view of the Matterhorn, and good breakfast (cold cuts, cheese, breads, boiled eggs, yogurt, cereal, coffee).
Verified traveler
8.0
/10
Reviewed 374 week(s) ago
Expedia Group verified review
Had a 5 night stay in July. Used as a base for day walks. Good breakfast choices. No complaints.
Verified traveler
8.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
Close to train station. No hills to walk up. Staff was knowledgeable about Matterhorn options. Typical small European shower and breakfast items. Very nice room with partial view and balcony. Great walkability to many restaurants and shops. No cars in Zermatt but watch out for the hotel taxies.
Number of reviews per page
20
40
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