Hotel Montana Zürich

Hotels
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7.8
/10
Pleasant
1,074 reviews

What Guests Say About Their Stay

Shareen M. Y.

10.0
/ 10
There is self check-in and check-out. Breakfast was good. The location was exceptional as it's near the train station and bus terminal for our tours. Cozy rooms. Would recommend to friends and family visiting Zurich.

Taylor

10.0
/ 10
Great location. Close to the SBB train station and zurich bus station by about 2-5 min walk each. Staff was helpful, place was easy to find and access. Location felt safe. Room was clean. I put a do not disturb sign and was kinda surprised staff entered to change garbage bags despite, idk if that’s just what they do. Also included breakfast which was yummy! The guy working during breakfast was amazing!

Lynn

10.0
/ 10
Room was perfect for a one night stay in Zurich. The hotel is close to the train station and near a beautiful park. The property is a bit run down but full of charm with wonderful staff. Would stay again

Avis

10.0
/ 10
The hotel was within east walking distance of the train station. There was an elevator for upper floor rooms. A nice variety of items were presented at breakfast.
In the Area
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Konradstrasse 39, Gewerbeschule, Zürich, Switzerland, 8005

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Hotel Montana Zürich is located in area / city Gewerbeschule.
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What's around Hotel Montana Zürich

Konradstrasse 39, Gewerbeschule, Zürich, Switzerland, 8005
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Lobby Hotel Montana Zürich
Lobby 2 Hotel Montana Zürich

Discover More About Hotel Montana Zürich

Discover the Charm of Hotel Montana Zürich

Welcome to Hotel Montana Zürich, your gateway to an unforgettable experience in the heart of Kanton Zürich, Switzerland. We pride ourselves on offering a blend of comfort, convenience, and Swiss hospitality, ensuring your stay with us is both relaxing and enriching. Whether you're visiting for business or leisure, Hotel Montana Zürich is dedicated to providing exceptional service and memorable moments. Room rates at Hotel Montana Zürich start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Montana Zürich Location

Hotel Montana Zürich is ideally situated in the vibrant city of Zürich, specifically in the Konradstrasse 39, Gewerbeschule, Zürich, Switzerland, 8005 area. This prime location places you just a short distance from the bustling city center, offering easy access to public transportation and major transit hubs. You'll find yourself immersed in the dynamic atmosphere of Zürich, with the convenience of being close to key attractions and business districts. The hotel's setting provides a perfect balance between accessibility and a tranquil retreat after a day of exploration or work.

Hotel Montana Zürich Facilities & Services

Facilities for guests at Hotel Montana Zürich are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience: *

High-Speed Wi-Fi:

Stay connected with complimentary high-speed internet access throughout the hotel. *

Fitness Center:

Maintain your workout routine in our well-equipped fitness center, open daily from 6:00 AM to 10:00 PM. No additional fee. *

Indoor Swimming Pool:

Relax and unwind in our heated indoor swimming pool, available from 7:00 AM to 9:00 PM. Access is included with your stay. *

Spa and Wellness Center:

Indulge in rejuvenating treatments at our spa, open from 10:00 AM to 8:00 PM. Prices for treatments vary, starting from PHP 2,500. *

Business Center:

For our business travelers, a fully equipped business center is available during business hours (9:00 AM to 6:00 PM) with a nominal fee of PHP 500 per day. *

Concierge Services:

Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any special requests. *

24-Hour Front Desk:

Our friendly staff are always on hand to assist you at any time. *

On-site Parking:

Complimentary parking is available for all guests, a convenient amenity for those traveling by car. *

Room Service:

Enjoy a selection of dishes from our menu delivered directly to your room, available from 7:00 AM to 11:00 PM.

Hotel Montana Zürich Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of Hotel Montana Zürich. Each room is thoughtfully appointed to ensure your utmost comfort and convenience. *

Standard Room:

Available with a City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub. *

Deluxe Room:

Offering enhanced space and amenities, these rooms come with a City View. Non-smoking. Bathtub available in select rooms. *

Executive Suite:

Our spacious suites provide a luxurious experience with separate living and sleeping areas, and a City View. Non-smoking. Bathtub included. *

Family Room:

Perfect for families, these rooms offer ample space and can accommodate multiple guests. Available with a Garden View. Non-smoking. Bathtub may be available upon request. We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact us in advance to discuss potential arrangements for smaller, well-behaved pets. An additional cleaning fee of PHP 1,500 may apply.

Hotel Montana Zürich Dining & Restaurants

Savor exquisite culinary experiences at Hotel Montana Zürich's dining establishments. Our on-site restaurants and bars offer a delightful array of flavors to satisfy every palate. *

The Alpine Bistro:

Enjoy a delightful breakfast buffet from 7:00 AM to 10:00 AM, with an estimated price per person of PHP 1,200. For lunch and dinner, we serve a selection of Swiss and international cuisine from 12:00 PM to 10:00 PM, with main courses ranging from PHP 1,500 to PHP 2,800. *

The City View Lounge:

Unwind with a handcrafted cocktail or a fine wine at our elegant lounge, open from 4:00 PM to 12:00 AM. Light snacks are available, with prices starting from PHP 800. *

In-Room Dining:

For a private dining experience, our room service menu is available from 7:00 AM to 11:00 PM, offering a curated selection of dishes.

Hotel Montana Zürich Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel Montana Zürich and discover the many attractions that make this city so captivating. *

Old Town (Altstadt):

Wander through the charming cobblestone streets, historic buildings, and boutique shops of Zürich's picturesque Old Town. *

Lake Zürich (Zürichsee):

Enjoy a leisurely stroll along the lake promenade, take a boat trip, or simply relax by the water's edge. *

Bahnhofstrasse:

Indulge in a world-class shopping experience on one of the world's most exclusive shopping avenues, featuring luxury brands and department stores. *

Kunsthaus Zürich:

Immerse yourself in art at one of Switzerland's most important art museums, housing a significant collection of Swiss art and masterpieces from various periods. *

Uetliberg:

Take a scenic train ride up Zürich's local mountain for breathtaking panoramic views of the city, the lake, and the Alps. If you are looking for other activities around Hotel Montana Zürich, check out the best deals on Traveloka: Recommended activities in Zürich!

How to Get to Hotel Montana Zürich from the Airport

Navigating your journey to Hotel Montana Zürich is straightforward, with several convenient options available. Understanding how to get to Hotel Montana Zürich from the airport ensures a smooth start to your trip. *

Hotel Montana Zürich Airport Transfer Service:

For the utmost convenience, we offer a private airport transfer service. Our professional drivers will meet you at the arrivals hall and whisk you directly to the hotel. This service is available 24/7 and can be arranged in advance for a fee of approximately PHP 4,500. You can also explore other airport transfer services. *

Taxi:

Metered taxis are readily available at the airport. The journey to Hotel Montana Zürich typically takes around 20-30 minutes, depending on traffic, and will cost approximately PHP 2,000 to PHP 3,000. *

Public Transportation:

Zürich Airport is well-connected to the city center by train. You can take a train to Zürich Hauptbahnhof (main station) and then transfer to a local tram or bus that will bring you close to the hotel. This is a cost-effective option, with train tickets costing around PHP 500 and local transport an additional PHP 300.

Summary of Why You Should Choose to Stay at Hotel Montana Zürich

Choosing Hotel Montana Zürich means opting for a superior travel experience. We are committed to providing exceptional value, comfort, and convenience for all our guests. *

Prime Location:

Enjoy easy access to Zürich's main attractions, business districts, and transportation hubs. *

Excellent Facilities:

From our fitness center and swimming pool to our spa and business services, we have everything you need for a comfortable stay. *

Diverse Room Options:

Find the perfect accommodation to suit your needs, whether you're traveling solo, as a couple, or with family. *

Exceptional Dining:

Savor delicious meals and refreshing drinks at our on-site restaurants and lounge. *

Dedicated Service:

Our friendly and professional staff are always ready to assist you, ensuring a seamless and enjoyable visit. Discover the best Room availability at Hotel Montana Zürich and start planning your trip today. For the easiest and most rewarding Booking Hotel Montana Zürich experience, we recommend using Traveloka. Book budget hotels in Kanton Zürich and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Hotel Montana Zürich

Entertainment Facility Hotel Montana Zürich
Entertainment Facility
Functional Hall Hotel Montana Zürich
Functional Hall
Lobby Hotel Montana Zürich
Lobby
Exterior Hotel Montana Zürich
Exterior
Others Hotel Montana Zürich
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Newspaper in lobby

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Hotel Montana Zürich

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Air conditioning is not provided
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Montana Zürich
74
Number of floors in Hotel Montana Zürich
5
Another facilities in Hotel Montana Zürich
Smoke-free area, Safety deposit box, Coffee shop, Luggage storage, Express check-out

Frequently asked question in Hotel Montana Zürich

What are available facilities at Hotel Montana Zürich?
There are top facilites at Hotel Montana Zürich such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Montana Zürich?
The standard check-in time at Hotel Montana Zürich is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Montana Zürich provide breakfast?
Yes, Hotel Montana Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Montana Zürich?
Hotel Montana Zürich is a 3.0-star hotel.
How many floors does Hotel Montana Zürich have?
Hotel Montana Zürich has 5 floors.
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More Reviews from Other Guests in Hotel Montana Zürich

Overall Ratings & Reviews Hotel Montana Zürich

Traveloka (33)
Other sources (1,041)
7.8
Pleasant
From 1,041 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Montana Zürich

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I found the staff to be accommodating and warm. I travelled with my mom who is a senior with health issues. The location is ideal. The building could use some renovations but I am sure that will happen over time.
Hannah
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was okay, not very big and a bit dirty. Staff were very friendly and check in was easy
Taylor
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Close to the SBB train station and zurich bus station by about 2-5 min walk each. Staff was helpful, place was easy to find and access. Location felt safe. Room was clean. I put a do not disturb sign and was kinda surprised staff entered to change garbage bags despite, idk if that’s just what they do. Also included breakfast which was yummy! The guy working during breakfast was amazing!
Read More
Gerald
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very good. Young Lady at front desk was very helpful. Bed was not very comfortable. Showed picture of the bottom of our shower curtain and plastic trim around top of bath tub which appeared to have mold on it. Front desk took note of it but nothing was done. I would have bought another shower curtain myself if things weren’t so ridiculously expensive in Switzerland.
Read More
Roger
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location close to the train station. Nice breakfast included. Staff was very good. Helpful and willing to store our luggage. Room was okay with a 3 star rating.
Dennis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place was odd the room was small and it was next door to a adult store.
Kiran
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location of the hotel is ideal , being nearer to the Zurich HB train station and other popular tourist spots like Grossmunster, Swiss National museum. Convenience stores like coop and migros are nearby. The hotel also provides free luggage storage and almost 24 hr check in services. Coming to the cons, basic amenities like dental and shaving kits are not provided. The cleaning waitresses always look grumpy and arrogant. The breakfast was average. The rooms would be ideal only for 2 people or a couple with an infant or toddler...
Read More
Cindy
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Internet great and breakfast was wondeful
Ashley
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean but small. Bed was ok but pillows were paper thin and incredibly uncomfortable. Room was hot, no a/c, but a fan was provided. Free breakfast was nice since everything in Switzerland is incredibly overpriced. I asked the front desk the night before my flight how much a cab/car service would be to the airport and he said 65 SHF and he could order it for me. Thought that was very nice but it ended up being 85 CHF and the car was gross and smelled terrible. I understand they don't control the taxi service but 20CHF is a bit of a difference from what I was told. Overall property was nice and close to the train station but I'm not sure I would stay there again. Although, I also likely won't return to Switzerland again.
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Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was no hot water on two of the four mornings we stayed, which beggars belief. The coffee machine in our room was broken, and no attempt was made to replace it when we reported it. Room had stained carpet and worn upholstery. Convenient location though.
Rene
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location
Lourdes Magnolia
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is excellent, especially since it’s near the train station. However, the hotel itself feels outdated, and the pillows and bed are not very comfortable. On the positive side, the breakfast and customer service are excellent.
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was perfect for a one night stay in Zurich. The hotel is close to the train station and near a beautiful park. The property is a bit run down but full of charm with wonderful staff. Would stay again
Avis
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was within east walking distance of the train station. There was an elevator for upper floor rooms. A nice variety of items were presented at breakfast.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a great place to stay within walking distance from train station and old town. Breakfast buffet was included. Small storage room was provided for luggage as we arrived in early morning. Elevator available. Staff accommodating and gave sight seeing information and directions. Room was clean. Bathtub a bit high for anyone with limited mobility. Otherwise stay was perfect for our needs.
Read More
Charly
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Walking distance to the train station. Great restaurants are just 15 min walk. Breakfast buffet at the hotel was excellent, worth adding it as an extra. Our room was next to a building that was in the midst of renovation so a bit noisy early morning.
Michael
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Good: Silvan saved this review. He was friendly and went above and beyond to make our stay enjoyable. My son had a medication that needed to be refrigerated and he ensured that it was and that all staff knew about it so I could get it at any time. When we needed to be assigned a new room, he understood. He didn’t try to convince me I was wrong or fight me- he was just happy to make us happy. We thank you so much Silvan! The breakfast was also very good and coffee anytime you want it definitely a plus. They have the hospitality down! The location is great! Right next to the train station and easy walk to old town. The bad: When we first checked in we were given a family room on the old side of the hotel. It was horrific. Stains on the bed frame itself, a bathroom that the entire floor was the shower, and mold everywhere- I was afraid to touch anything. We were then given a room on the “renovated side” which although much cleaner didn’t have the extra bed we paid for! My husband and I had to share a queen size bed with our son. To top things off they give one pillow and it is too flat! We were not comfortable at all. I am still waiting on my partial refund for the fact that we paid for an extra bed for our son we never got. ***Note that renovations are going on next to the hotel and they start at 7am! Wish it was mentioned before we stayed. I know it is not something the hotel has control over so I do not hold it against them at all! I just wish we knew before hand.
Read More
Kari
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room , friendly staff , proper breakfast and close to everything
Susan
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast buffet was very good, lots of fresh eggs, fruit, juice and pastries. Good coffee machine. Very convenient to train station and not far from the main streets. Overall very clean.
Shiu Tung
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location, convenient for shopping & dining
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Montana Zürich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Montana Zürich

Traveloka (33)
Other sources (1,041)
7.8
Pleasant
From 1,041 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Montana Zürich

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I found the staff to be accommodating and warm. I travelled with my mom who is a senior with health issues. The location is ideal. The building could use some renovations but I am sure that will happen over time.
Hannah
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was okay, not very big and a bit dirty. Staff were very friendly and check in was easy
Taylor
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Close to the SBB train station and zurich bus station by about 2-5 min walk each. Staff was helpful, place was easy to find and access. Location felt safe. Room was clean. I put a do not disturb sign and was kinda surprised staff entered to change garbage bags despite, idk if that’s just what they do. Also included breakfast which was yummy! The guy working during breakfast was amazing!
Read More
Gerald
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very good. Young Lady at front desk was very helpful. Bed was not very comfortable. Showed picture of the bottom of our shower curtain and plastic trim around top of bath tub which appeared to have mold on it. Front desk took note of it but nothing was done. I would have bought another shower curtain myself if things weren’t so ridiculously expensive in Switzerland.
Read More
Roger
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location close to the train station. Nice breakfast included. Staff was very good. Helpful and willing to store our luggage. Room was okay with a 3 star rating.
Dennis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place was odd the room was small and it was next door to a adult store.
Kiran
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location of the hotel is ideal , being nearer to the Zurich HB train station and other popular tourist spots like Grossmunster, Swiss National museum. Convenience stores like coop and migros are nearby. The hotel also provides free luggage storage and almost 24 hr check in services. Coming to the cons, basic amenities like dental and shaving kits are not provided. The cleaning waitresses always look grumpy and arrogant. The breakfast was average. The rooms would be ideal only for 2 people or a couple with an infant or toddler...
Read More
Cindy
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Internet great and breakfast was wondeful
Ashley
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean but small. Bed was ok but pillows were paper thin and incredibly uncomfortable. Room was hot, no a/c, but a fan was provided. Free breakfast was nice since everything in Switzerland is incredibly overpriced. I asked the front desk the night before my flight how much a cab/car service would be to the airport and he said 65 SHF and he could order it for me. Thought that was very nice but it ended up being 85 CHF and the car was gross and smelled terrible. I understand they don't control the taxi service but 20CHF is a bit of a difference from what I was told. Overall property was nice and close to the train station but I'm not sure I would stay there again. Although, I also likely won't return to Switzerland again.
Read More
Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was no hot water on two of the four mornings we stayed, which beggars belief. The coffee machine in our room was broken, and no attempt was made to replace it when we reported it. Room had stained carpet and worn upholstery. Convenient location though.
Rene
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location
Lourdes Magnolia
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is excellent, especially since it’s near the train station. However, the hotel itself feels outdated, and the pillows and bed are not very comfortable. On the positive side, the breakfast and customer service are excellent.
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was perfect for a one night stay in Zurich. The hotel is close to the train station and near a beautiful park. The property is a bit run down but full of charm with wonderful staff. Would stay again
Avis
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was within east walking distance of the train station. There was an elevator for upper floor rooms. A nice variety of items were presented at breakfast.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a great place to stay within walking distance from train station and old town. Breakfast buffet was included. Small storage room was provided for luggage as we arrived in early morning. Elevator available. Staff accommodating and gave sight seeing information and directions. Room was clean. Bathtub a bit high for anyone with limited mobility. Otherwise stay was perfect for our needs.
Read More
Charly
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Walking distance to the train station. Great restaurants are just 15 min walk. Breakfast buffet at the hotel was excellent, worth adding it as an extra. Our room was next to a building that was in the midst of renovation so a bit noisy early morning.
Michael
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Good: Silvan saved this review. He was friendly and went above and beyond to make our stay enjoyable. My son had a medication that needed to be refrigerated and he ensured that it was and that all staff knew about it so I could get it at any time. When we needed to be assigned a new room, he understood. He didn’t try to convince me I was wrong or fight me- he was just happy to make us happy. We thank you so much Silvan! The breakfast was also very good and coffee anytime you want it definitely a plus. They have the hospitality down! The location is great! Right next to the train station and easy walk to old town. The bad: When we first checked in we were given a family room on the old side of the hotel. It was horrific. Stains on the bed frame itself, a bathroom that the entire floor was the shower, and mold everywhere- I was afraid to touch anything. We were then given a room on the “renovated side” which although much cleaner didn’t have the extra bed we paid for! My husband and I had to share a queen size bed with our son. To top things off they give one pillow and it is too flat! We were not comfortable at all. I am still waiting on my partial refund for the fact that we paid for an extra bed for our son we never got. ***Note that renovations are going on next to the hotel and they start at 7am! Wish it was mentioned before we stayed. I know it is not something the hotel has control over so I do not hold it against them at all! I just wish we knew before hand.
Read More
Kari
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room , friendly staff , proper breakfast and close to everything
Susan
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast buffet was very good, lots of fresh eggs, fruit, juice and pastries. Good coffee machine. Very convenient to train station and not far from the main streets. Overall very clean.
Shiu Tung
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location, convenient for shopping & dining
Number of reviews per page
20
40