Hotel Restaurant Goldener Schlüssel Bern

Hotels
8.0
/10
Very Good
561 reviews

What Guests Say About Their Stay

Christine
10.0
/ 10
Amazing! So central to everything in Bern. Staff were very helpful with all our requests and were happy to assist. Thanks for a great stay!
Anita
10.0
/ 10
Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Tula
10.0
/ 10
Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
In the Area
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Rathausgasse 72, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Restaurant Goldener Schlüssel Bern is located in area / city Bern.
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What's around Hotel Restaurant Goldener Schlüssel Bern

Rathausgasse 72, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011
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Discover More About Hotel Restaurant Goldener Schlüssel Bern

Location


Hotel Restaurant Goldener Schlüssel Bern is located in area / city Bern.

About Hotel Restaurant Goldener Schlüssel Bern

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Restaurant Goldener Schlüssel Bern.

Savor your favorite dishes with special cuisines from Hotel Restaurant Goldener Schlüssel Bern exclusively for you.

With all facilities offered, Hotel Restaurant Goldener Schlüssel Bern is the right place to stay.

All facilities in Hotel Restaurant Goldener Schlüssel Bern

Others Hotel Restaurant Goldener Schlüssel Bern
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Newspaper in lobby
  • Tours

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Reception hall
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Restaurant Goldener Schlüssel Bern

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Restaurant Goldener Schlüssel Bern
34
Another facilities in Hotel Restaurant Goldener Schlüssel Bern
Laundry service, Luggage storage, Multilingual staff, Front desk, Newspaper in lobby

Frequently asked question in Hotel Restaurant Goldener Schlüssel Bern

What are available facilities at Hotel Restaurant Goldener Schlüssel Bern?
There are top facilites at Hotel Restaurant Goldener Schlüssel Bern such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Restaurant Goldener Schlüssel Bern?
The standard check-in time at Hotel Restaurant Goldener Schlüssel Bern is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Restaurant Goldener Schlüssel Bern provide breakfast?
Yes, Hotel Restaurant Goldener Schlüssel Bern provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Restaurant Goldener Schlüssel Bern?
Hotel Restaurant Goldener Schlüssel Bern is a 3.0-star hotel.
How many rooms are available at Hotel Restaurant Goldener Schlüssel Bern?
Hotel Restaurant Goldener Schlüssel Bern has 34 rooms in total.
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More Reviews from Other Guests in Hotel Restaurant Goldener Schlüssel Bern

8.0
Very Good
From 560 reviews
Cleanliness

8.6

Room Comfort

7.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Restaurant Goldener Schlüssel Bern

Number of reviews per page
20
40
Top reviews
Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing! So central to everything in Bern. Staff were very helpful with all our requests and were happy to assist. Thanks for a great stay!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A lovely hotel in a great location! The service was tops!
Lori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Linda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the location & the shower! Also the staff is nice and friendly. Overall did not like the room, It is a small room and was hot. The windows we needed to open but it was on the first floor so everyone across could Look in. That was not convenient and uncomfortable. Sofa Chair was broken we couldn’t sit on it. Poor lighting only one switch for all or none. The bathroom has an etched glass you can see the shadow of the person showering so if you are with other family members it might be uncomfortable too. That obligated us to shower with the light off so our sillohoutte wouldn’t be seen. It was ok stay.
Read More
Adele
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Randall
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a street facing room. The weather was very, very hot and all they could offer was a fan that squeaked and couldn't offer a replacement. We were forced to sleep with the windows CLOSED because the club across the street was playing loud music all night, outdoors under the arcade, and the noise of the (amplified) music and the people was unbearable. We were forced to choose between the noise or sweltering. We chose to leave the next day rather than spend a second night like that. This is not the fault of the ownership or staff (except for the condition of the fan), but people need to understand the conditions here before they book. Definitely ask for a room not facing the street.
Read More
Anita
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Tula
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This was a decent hotel. Nothing fancy. It was clean and great for easy access to the city.
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved that it was so centralized.
Jeanette
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was included, this is both convenient & economical
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Casey
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
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Michael
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice location. Because of this on the other hand very noisy at night.
Valerie
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Ivy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It's located in the old town. The property can have some improvements.
lee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Warm and friendly staff, convenient location. Standard room was a bit small, nicely designed modern bath but with just a shower and no tub. Breakfast buffet is a big plus.
Kyle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Milinda P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40

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Others 4 Hotel Restaurant Goldener Schlüssel Bern

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 560 reviews
Cleanliness

8.6

Room Comfort

7.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Restaurant Goldener Schlüssel Bern

Number of reviews per page
20
40
Top reviews
Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing! So central to everything in Bern. Staff were very helpful with all our requests and were happy to assist. Thanks for a great stay!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A lovely hotel in a great location! The service was tops!
Lori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Linda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the location & the shower! Also the staff is nice and friendly. Overall did not like the room, It is a small room and was hot. The windows we needed to open but it was on the first floor so everyone across could Look in. That was not convenient and uncomfortable. Sofa Chair was broken we couldn’t sit on it. Poor lighting only one switch for all or none. The bathroom has an etched glass you can see the shadow of the person showering so if you are with other family members it might be uncomfortable too. That obligated us to shower with the light off so our sillohoutte wouldn’t be seen. It was ok stay.
Read More
Adele
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Randall
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a street facing room. The weather was very, very hot and all they could offer was a fan that squeaked and couldn't offer a replacement. We were forced to sleep with the windows CLOSED because the club across the street was playing loud music all night, outdoors under the arcade, and the noise of the (amplified) music and the people was unbearable. We were forced to choose between the noise or sweltering. We chose to leave the next day rather than spend a second night like that. This is not the fault of the ownership or staff (except for the condition of the fan), but people need to understand the conditions here before they book. Definitely ask for a room not facing the street.
Read More
Anita
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Tula
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This was a decent hotel. Nothing fancy. It was clean and great for easy access to the city.
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved that it was so centralized.
Jeanette
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was included, this is both convenient & economical
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Casey
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
Read More
Michael
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice location. Because of this on the other hand very noisy at night.
Valerie
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Ivy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It's located in the old town. The property can have some improvements.
lee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Warm and friendly staff, convenient location. Standard room was a bit small, nicely designed modern bath but with just a shower and no tub. Breakfast buffet is a big plus.
Kyle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Milinda P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40