Hotel Roc et Neige is a hotel is located at Château-d'Oex.
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Hotel Roc et Neige
Hotels
7.8
/10
Pleasant
160 reviews
What Guests Say About Their Stay
Muhammad
10.0
/ 10
Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
DERIK
10.0
/ 10
Hotel is extremely nice and best to stay
OLD looks hotel but
OLD IS GOLD
just need to add some breakfast
I know 🇨🇭 is very expensive but should think
Otherwise all good and fantastic
David
10.0
/ 10
Wonderful people made a short stay amazing.
Almost made us forget about COVID.
In the Area
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Route des Monnaies 46, Château-d'Oex, Riviera-Pays-d'Enhaut District, Canton de Vaud, Switzerland, 1660
Main Facilities
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Restaurant
WiFi
Available Room Types in Hotel Roc et Neige
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What's around Hotel Roc et Neige
Route des Monnaies 46, Château-d'Oex, Riviera-Pays-d'Enhaut District, Canton de Vaud, Switzerland, 1660
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Discover More About Hotel Roc et Neige
Location
Hotel Roc et Neige is a hotel is located at Château-d'Oex.
About Hotel Roc et Neige
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Roc et Neige.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Roc et Neige exclusively for you.
With all facilities offered, Hotel Roc et Neige is the right place to stay.
All facilities in Hotel Roc et Neige
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Front desk
- Concierge
General
- Banquet
- Rooftop terrace
- Parking
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Garden
- Spa
- Sauna
Public Facilities
- Others
- Restaurant
- Smoke-free area
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Roc et Neige
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk is open daily from 7:30 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
The following facilities are closed on Monday and Sunday:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Roc et Neige | 60 |
Number of floors in Hotel Roc et Neige | 3 |
Another facilities in Hotel Roc et Neige | Laundry service, Newspaper in lobby, Luggage storage, Front desk, Concierge |
Frequently asked question in Hotel Roc et Neige
What are available facilities at Hotel Roc et Neige?
There are top facilites at Hotel Roc et Neige such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Roc et Neige?
The standard check-in time at Hotel Roc et Neige is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Hotel Roc et Neige provide breakfast?
Yes, Hotel Roc et Neige provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Roc et Neige?
Hotel Roc et Neige is a 3.0-star hotel.
How many floors does Hotel Roc et Neige have?
Hotel Roc et Neige has 3 floors.
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More Reviews from Other Guests in Hotel Roc et Neige
Overall Ratings & Reviews Hotel Roc et Neige
Other sources (160)
7.8
Pleasant
From 160 reviews
Cleanliness
8.4
Room Comfort
7.8
Service and Facilites
8.4
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Traveler Reviews Hotel Roc et Neige
Number of reviews per page
20
40
Top reviews
John
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.
Muhammad
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
DERIK
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Hotel is extremely nice and best to stay
OLD looks hotel but
OLD IS GOLD
just need to add some breakfast
I know 🇨🇭 is very expensive but should think
Otherwise all good and fantastic
Glenn
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Upon arriving at the property, the guest is met with filthy condition very much unlike what appears in pictures on the site, and in a general state of sad disrepair. The rooms are of hostel not hotel quality. Within minutes of arriving there, it became very clear that I couldn't stay there, and that even though we had prepaid for the reservation and it was not cancelable, I would definitely risk forfeiting my deposit in order to avoid staying there. I immediately began looking for another hotel.
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Dawn
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Love the breakfast and staf! Amazing comfortable bed and pillow!
Samir
Leisure with Children
2.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Property is in great location but rooms are outdated.
Showers need upgrades
Ok , for one night if have no obtions.
Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Amandeep
Leisure Family
4.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Not a good experience, stay away.
We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception.
Room has no tea/coffee facility, dark inside and a broken chair.
Would never book this again.
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Verified traveler
Business
2.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
Not helpful staffs .. broken bed frame and no change of towels!
Verified traveler
Business
2.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
A hotel with terrible check-in service with zero hospitality and management.
Verified traveler
Business
2.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
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Kristian
Leisure
8.0
/10
Reviewed 188 week(s) ago
Expedia Group verified review
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Thomas
Friends and Family
8.0
/10
Reviewed 220 week(s) ago
Hotels.com verified review
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
MICHAEL
Friends and Family
10.0
/10
Reviewed 239 week(s) ago
Hotels.com verified review
Excellent location. Spacious room , nice breakfast and helpful staff.
Verified traveler
Business and Leisure Family
8.0
/10
Reviewed 257 week(s) ago
Expedia Group verified review
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
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David
Friends and Family
10.0
/10
Reviewed 257 week(s) ago
Hotels.com verified review
Wonderful people made a short stay amazing.
Almost made us forget about COVID.
Verified traveler
10.0
/10
Reviewed 257 week(s) ago
Hotels.com verified review
A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
ABHAY
Business
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
Mark
Leisure Family
8.0
/10
Reviewed 300 week(s) ago
Expedia Group verified review
We very much enjoyed our two day excursion at the Roc et Neige in the beautiful village of Chateau d'Oex, which is situated in a postcard valley of what are actually considered the "Pre-Alps." The hotel is set up for hikers, skiers, etc., hence the name. We did a long hike to the north on day 1 and a long hike to the south on day 2. We chose to eat dinner in the hotel and loved the cuisine, service, and views of the surrounding mountains. The hotel has a large sitting area/bar and our double room was large, with a separate couch/sitting area, comfortable and clean bed, and magnificent views to the northwest. Breakfast was relatively modest, could do with a few more options for the buffet. In all, this will be our go-to place for a hiking excursion.
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Peter
8.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Good basis Swiss resort hotel - clean and comfortable at a fair price
Verified traveler
Leisure Family
10.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
Very basic property but staff is super friendly and accommodating and everything in the room worked, nice size, all good. Again very basic property.
Number of reviews per page
20
40
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