Hotel Victoria

This hotel was the one-night magical stay we were hoping it would be. It felt like a well-maintained step back in time. The breakfast and restaurant were lovely, the staff were very friendly, and the grounds were STUNNING. I couldn't believe how beautiful it was to sit at the restaurant and to be outside - the flowers, the views, the touches. Absolutely loved it! My only disappointment was that we were there for our honeymoon, and even after contacting them before, the hotel didn't acknowledge that in any way. Overall, would recommend it to someone wanting a special "off the beaten path" stay.

From beginning to end, Victoria and the staff didn’t stop to amaze us as we spent our wedding anniversary at the hotel. Everybody was so accommodating, the amenities were super, breakfast great and the view… my goodness the view.. We in particular loved how the staff were friendly, down to earth and not stiff. It felt like staying in someone’s massive house rather than staying at a hotel. This is a hotel is not just a place to stay, it’s an experience in itself - thank you!

Incredible view

The views and grounds are stunning. The hotel itself has an “old glory” feeling to it, you would expect to run into “Hercules Poirot” any minute and not be surprised :-) The staff is friendly and very responsive. We loved the breakfast (both the quality and the views). We thoroughly enjoyed sitting on our balcony and taking in the views. While it is high above Montreux (800m), it’s easy to reach by train from Montreux main train station or the funicular (cable car) from Territet (a neighborhood or “suburb” of Montreux), or by car of course. The train stop in Glion is just 5 minutes walk to the hotel. The same train also goes to the top of the mountain (2000+ meters high). All together, we would definitely go back there!

Elegant European bliss quite relaxing atmosphere simply wonderful

I have visited many times and always find it first class.

Wow! What an oasis from the business of life! Room was wonderful and spacious; beds were great. View from balcony and all eating areas is incredible. Staff was very responsive and helpful with one exception - wanted to make a shorter night by getting some bar food (as advertised) around 6 pm, but only alternative given was the formal dining at 7 pm. Love accessibility to funicular and train network. Grounds meticulously cared for.

I absolutely loved the view from the double doors in my room and its balcony, the comfortable bed, the silence between my room and others (I was only on floor 3 but it was very quiet), the grandeur of the hotel although it is almost like a slight pastiche of itself as some of it is a tiny bit jaded/faded. The carpet in my room and garishly tiled but classically designed bathroom are both approximately 40+ years old but I found really comforting as it reminded me of staying at my grandparents! I had dinner and it was absolutely impeccable Service and food and would highly recommend. The reception desk were very efficient and helpful. I loved staying here and would love to come back. Highly recommend.

I stayed the second time in Hotel Victoria. What is amazing for me is the level of service and the attention to details. It is a classic 5 star service combined with the warm hospitality of the owner family. This mix and the beautiful setting is getting rare in the world of hospitality. Very worth to visit and I will come back again soon.

Most beautiful hotel I have ever stayed in!

Hotel Victoria is a great choice for a stay while visiting Montreux. We had a junior suite and the balcony view was spectacular. The restaurant has 5-star quality food and service. The hotel staff were fantastic. We would definitely stay there again.

Amazing place

X

WOW!! Stunning views, first class staff, gorgeous old-world luxury with all the modern convenience. Food was exceptional! This place is truly in another league, very special. We will remember our stay as the highlight of our trip.

Extraordinary property, unbelievable lake and mountain view with gorgeous grounds. Interior classically decorated with spacious well kept rooms. Staff was 110% whether front desk, dining, and room care. Relais & Chateau never disappoints for upscale frequent travelers. You won't want to leave!

Hotel Victoria is around a 3 minute walk from Glion station (cog train from Montreux train station which takes around 12 mins). Stunning views from our lakeside room. Room 3 has an interconnecting door to Room 2 and is not particularly well soundproofed. Due to health issues with our neighbour, little sleep was had on the first night. However, staff were able to move us to a different room for our second night which was appreciated. Hotel and restaurant were full on Christmas Eve. I was surprised to find a lot of young children in the restaurant and lounge running around. With hot plates coming out of the kitchen and elderly clientele with potential mobility issues, it made me nervous and was an accident waiting to happen. On my way out, a child slid past my feet on her belly head first, only stopping an inch or two away from a glass door. No effort as far as I could see that staff or parents were containing the situation. It felt a bit unruly given the fine dining experience at CHF 180 per person. I would have liked to have seen either some form of intervention from staff to remind parents to keep an eye on their children or for there to have been a limit of say, aged 12 and above in the restaurant. Having said all of that, I cannot fault the staff who were attentive, accommodating and friendly. The food was beautifully presented and tasted delicious. Overall, a lovely stay.

Very elegant hotel with long history historical story. Great service and spectacular Geneva lake view.

We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!

The facility and view were amazing.

My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.