HUUS Gstaad

Amazing hotel. From the moment we got picked up from Saanen train station by their shuttle service to our return everything provided by the friendly staff and the hotel services was excellent. We particularly enjoyed the pool. spa and having use of the bikes was an extra bonus.

We were there for a company event that included attending the Beach Gstaad volleyball tournament. The biggest complaint that we all had was how hot the room was at night. We had to have the windows and balcony door open, which let in the noise from people on the street, the night time party at the tournament and mosquitos. We also didn’t have the best service in the restaurant and our bill was well over 1000 francs for our work party dinner. Those are the reasons why I gave it 4 stars and not 5. The room was clean and modernized and the bed was comfortable. The location is very convenient but the rooms are hot and having the windows and doors open lets in all the noise from the street below. Be aware of that when booking.

We had an initial challenge but the situation was expertly handled by the GM/CEO where she demonstrated real leadership and customer care. We look forward to returning later this year!

It is a beautiful hotel in a beautiful location. It has everything in it and an amazing spa. The staff is very nice and the service is outstanding. Specifically Laura from the reception was so nice always did above and beyond to make us feel great.

Excellent place excellent people

Service and friendliness of staff

Lovely place. We had good fun. Great bar. Average breakfast. Good kids facilities. Ok sauna. Wonderful overall.

Great service, very friendly staff, nice restaurants

Lovely hotel with a very friendly staff and several great dining options

Great service and very friendly staff, beautiful views. Well equipped gym, the only downside is that the sauna is only on from 3pm

Beautiful hotel with views that are breathtaking.

The lady at bar is very rude and unfortunately she is Incharge of lobby and you may suffer her cranky nature. Be careful. If she is not there then whole stay is good

Great stay. Friendly staff. Good breakfast. Fine dining. Relaxing sauna. Family pool. Kids friendly.

It was an excellent stay

The stay was magical, the hotel is so cozy starting from the lobby to the rooms. The views are amazing.

Lovely place ti stay, very kid friendly. Lacks room service and proper room cleaning.

The staff were all smiles and happy to go above and beyond to make our stay super comfy. The pool temperature was just right, the spa was relaxing, the chef took pride in what came to the happening lobby lounge or the chic restaurant. Cute little outdoor play area and the kids club kept the little one busy. The slopes were 10mins out and the town centers too.

Far from town

The property was amazing and the staff was so friendly and helpful through our whole stay. We had an amazing time at the hotel itself and enjoyed the various accommodations. Will definitely be back for our future trips!

Very cozy and quiet hotel in this adorable region of Switzerland. Good value for money with a great service, good bar and restaurant. Very nice indoor pool. Public buses in front of the hotel to the center and train stations of Saanen and Gstaad.