What do past guests say about Mercure Chur City West?

Mercure Chur City West is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Chur City West

Name: Mercure Chur City West
Address: Comercialstrasse 32, Chur, Plessur, Graubünden, Switzerland, 7000, Comercialstrasse 32, Graubünden, 7000, Switzerland
Rating: 9

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9.0

/10

Exceptional

434 reviews

What Guests Say About Their Stay

Christine

10.0

/ 10

This property was clean and in working order. It had a breakfast available but not included with room. They did have laundry service available which came back in a timely fashion.

Nizar

10.0

/ 10

Clean rooms , spacious , very good customer service , polite and knowlegeable

Sheela

10.0

/ 10

The receptionist was amazing! She was super kind to my child, warm and friendly. Her English was impeccable which made everything seamless. The room was beautifully presented and the views from this corner room were fabulous. There was a free bus pass with the hotel, a bus stop literally outside with frequent timings and took ten minutes into town. I would recommend this hotel to anyone, the staff are courteous and professional and the hotel is clean and light with spacious rooms.

In the Area

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Comercialstrasse 32, Chur, Plessur, Graubünden, Switzerland, 7000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Mercure Chur City West is a hotel is located at Chur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Chur City West

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What's around Mercure Chur City West

Comercialstrasse 32, Chur, Plessur, Graubünden, Switzerland, 7000

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Location

Mercure Chur City West is a hotel is located at Chur.

About Mercure Chur City West

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Chur City West is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Chur City West.

All facilities in Mercure Chur City West

Others

Transportation

Parking with surcharge
Bus/truck parking

Public Facilities

WiFi in public area

Hotel Services

24-hour Receptionist

In-room Facilities

Nearby Facilities

ATM/Banking

Sports and Recreations

Bowling alley

Accommodation Policy & General Information in Mercure Chur City West

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Number of floors in Mercure Chur City West	7
Another facilities in Mercure Chur City West	Parking with surcharge, Bus/truck parking, WiFi in public area, 24-hour Receptionist, TV

Frequently asked question in Mercure Chur City West

What are available facilities at Mercure Chur City West?

There are top facilites at Mercure Chur City West such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Chur City West?

The standard check-in time at Mercure Chur City West is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Mercure Chur City West?

Mercure Chur City West is a 4.0-star hotel.

How many floors does Mercure Chur City West have?

Mercure Chur City West has 7 floors.

Does Mercure Chur City West provide parking?

Yes, Mercure Chur City West provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Chur City West

Overall Ratings & Reviews Mercure Chur City West

Traveloka (2)

Other sources (432)

9.0

Exceptional

From 432 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

8.0

Service and Facilites

9.2

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Traveler Reviews Mercure Chur City West

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Top reviews

Christine

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This property was clean and in working order. It had a breakfast available but not included with room. They did have laundry service available which came back in a timely fashion.

Silke

with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was too hot even with air conditioning on (which was sub-standard), and the TV was poor - had Englis channels with no audio. Views were great but the location of the hotel was not what we were hoping for.

Ronald

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Modern and nice hotel

Alison

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I booked this hotel thinking it was near the train station but was about 15mins away. Found it difficult to access as went in to the shopping centre which it is attached to but no signage. The receptionist when we arrived was so helpful and went above and beyond to make sure we had all the information we needed. The passes that were included were great as included the busses unfortunately we were not there long enough to enjoy other benefits. Room was great for our needs.

Clare

with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Lovely spacious modern clean room with great mountain views

Andrew

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Clean room, great staff, good location

Donna

Leisure Family

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The front desk was very accommodating and knowledgable. The AC in the rooms was not cooling the rooms.

Stefano

Leisure with Partner

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay at Mercure City West as we had a mountain view which was nice but we were also overlooking roads - a motorway and another road leading out of town. The staff on Reception were a bit hit and miss - when we checked in the receptionist did not offer us a chance to 'spin wheel' to win something as she had with the people in front of us. Also we did not get our passes allowing free travel on buses due to an error with e mail address (?!) Housekeeping also bit mean allocated with replacing tea bag but were good with keeping toilet rolls well stocked which is more important.

Nizar

Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean rooms , spacious , very good customer service , polite and knowlegeable

Lorena

Leisure Family

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

excelente TODO

Sheela

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Mohsen

Friends and Family with Friends

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient.

Rodrigo

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Clean place

Dagmar

Friends and Family Family

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

A wonderful stay in a pretty and quiet town.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The hotel offers free public transport. The bus stop is right outside and takes you directly into the city and to the train station. The maintenance crew could benefit from better technical support!

Simon

Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance.

Bryan

Leisure with Partner

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel exactly as described. Taxi to central station €15 convenient. Alternatively train to Chur West, free if using an interrail ticket. Bus service to town looked convenient & free with hotel coupon. You are staying in a hotel attached to a shopping centre with very limited catering facilities at the weekend. There is a super coop & the hotel has a microwave available which is great with ready meals.

Mukesh

with Partner

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Beautiful hotel with mountains views.lovely clean rooms.

ALAN

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Very clean spacious room with view of mountains. Friendly staff. Bus stop right outside hotel, 10min ride to town centre

Robert

Leisure Family

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Great place - great views

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