GRAND HILAI SUN MOON LAKE

Hotels
Finding rooms for you...
9.8
/10
Exceptional
85 reviews

What Guests Say About Their Stay

H***i

10.0
/ 10
Grand Hilai Resort is highly recommended for Sun Moon Lake. Besides a spectacular view, I was impressed with the quality of food at this resort. The room had a modern decor with direct views of the lake from the balcony and the thermal pool.

Yenhong

10.0
/ 10
Our stay at this hotel was nothing short of exceptional. Nestled in a prime location overlooking the breathtaking beauty of Sun Moon Lake, the property offers stunning panoramic views that feel almost surreal. Waking up each morning to the misty lake framed by mountain ranges was unforgettable. The room itself was incredibly luxurious—beautifully designed, spacious, and thoughtfully appointed with every comfort in mind. Beyond the accommodations, the hotel offers a wonderful selection of complimentary and paid activities that make the stay feel like a true retreat. The highlight, without question, is the boundless swimming pool. Floating in the infinity pool while gazing out at the tranquil lake and surrounding mountains is an experience that feels both peaceful and indulgent. We also loved the complimentary weekend morning yoga class—practicing yoga with the mystic lake and majestic mountain backdrop was simply magical. If there is one small area for improvement, it would be the reservation system for some of the complimentary wellness activities. There was a free sound bath session on the weekend that was already fully booked, even though we signed up as soon as we checked in. It would be wonderful if experiences like this could be reserved at the time of room booking, so guests can plan ahead. That said, this was only a minor disappointment in what was otherwise a flawless stay. Overall, the hotel exceeded our expectations in every way!

Cathy

10.0
/ 10
Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!

Houng-jay

10.0
/ 10
Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
In the Area
See Map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, Nantou, Central Taiwan, Taiwan, 555

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Laundry service
Luggage storage
Health club
Karaoke
Multilingual staff
ATM/Banking
GRAND HILAI SUN MOON LAKE is a 5-star hotels that has been welcoming guests since 2024. GRAND HILAI SUN MOON LAKE is part of Independent under Independent. There are 93 rooms spread across 12 floors.
Read More

What's around GRAND HILAI SUN MOON LAKE

No.139, Zhongxing Rd, Yuchi Township,, Yuchi, Nantou, Central Taiwan, Taiwan, 555
Discover More Places
Lobby GRAND HILAI SUN MOON LAKE
Exterior 2 GRAND HILAI SUN MOON LAKE

Discover More About GRAND HILAI SUN MOON LAKE

General Information

GRAND HILAI SUN MOON LAKE is a 5-star hotels that has been welcoming guests since 2024. GRAND HILAI SUN MOON LAKE is part of Independent under Independent. There are 93 rooms spread across 12 floors.

Location

Located at No.139, Zhongxing Rd, Yuchi Township, in Yuchi, Taiwan, Province of China. Those looking to explore will find Wan He Temple, Caowu Square, and C-119 Military Park nearby.

Facilities & Amenities

GRAND HILAI SUN MOON LAKE has Outdoor pool, Laundry service, Luggage storage, Health club, Karaoke, and more.

Contact

Phone number: 886 492212188

All facilities in GRAND HILAI SUN MOON LAKE

Facility

  • Outdoor pool
Swimming Pool GRAND HILAI SUN MOON LAKE
Swimming Pool
Entertainment Facility GRAND HILAI SUN MOON LAKE
Entertainment Facility
Functional Hall GRAND HILAI SUN MOON LAKE
Functional Hall
Common Space GRAND HILAI SUN MOON LAKE
Common Space
Lobby GRAND HILAI SUN MOON LAKE
Lobby

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Wedding service
  • Multilingual staff
  • Luggage storage
  • Concierge
  • Porter

Activity & Leisure

  • Health club
  • Full Serviced Spa
  • Steam bath
  • Sauna
  • Designer Stores on Site
  • Karaoke
  • Pool sun loungers
  • Outdoor pool

Meals & Dining

  • Breakfast

Public Facilities

  • Smoke Free Property

Accommodation Facilities

  • Self-Parking
    TEXT
  • Banquet Hall

Sports & Recreation

  • Fitness Facilities

Connectivity

  • Wi-Fi
    TEXT

Transportation

  • Limited car park

Nearby Facilities

  • Gift shop
  • ATM/Bank

Accommodation Policy & General Information in GRAND HILAI SUN MOON LAKE

IMPORTANT_NOTICE

  • Pool access available from 7:00 AM to 7:00 PM.
  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Minimum Age Policy

18
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at GRAND HILAI SUN MOON LAKE
93
Number of floors in GRAND HILAI SUN MOON LAKE
12
Another facilities in GRAND HILAI SUN MOON LAKE
Laundry Service, 24-hour front desk, Wedding service, Multilingual staff, Luggage storage

Frequently asked question in GRAND HILAI SUN MOON LAKE

What is normal check-in & check-out time at GRAND HILAI SUN MOON LAKE?
The standard check-in time at GRAND HILAI SUN MOON LAKE is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of GRAND HILAI SUN MOON LAKE?
GRAND HILAI SUN MOON LAKE is a 5.0-star hotel.
How many floors does GRAND HILAI SUN MOON LAKE have?
GRAND HILAI SUN MOON LAKE has 12 floors.
How many rooms are available at GRAND HILAI SUN MOON LAKE?
GRAND HILAI SUN MOON LAKE has 93 rooms in total.
What do past guests say about GRAND HILAI SUN MOON LAKE?
GRAND HILAI SUN MOON LAKE is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in GRAND HILAI SUN MOON LAKE

9.8
Exceptional
From 84 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GRAND HILAI SUN MOON LAKE

Number of reviews per page
20
40
Top reviews
WEN CHIEH
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

環境景觀超級好適合全家及親友一起來住宿,順便遊湖!
Yenhong
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our stay at this hotel was nothing short of exceptional. Nestled in a prime location overlooking the breathtaking beauty of Sun Moon Lake, the property offers stunning panoramic views that feel almost surreal. Waking up each morning to the misty lake framed by mountain ranges was unforgettable. The room itself was incredibly luxurious—beautifully designed, spacious, and thoughtfully appointed with every comfort in mind. Beyond the accommodations, the hotel offers a wonderful selection of complimentary and paid activities that make the stay feel like a true retreat. The highlight, without question, is the boundless swimming pool. Floating in the infinity pool while gazing out at the tranquil lake and surrounding mountains is an experience that feels both peaceful and indulgent. We also loved the complimentary weekend morning yoga class—practicing yoga with the mystic lake and majestic mountain backdrop was simply magical. If there is one small area for improvement, it would be the reservation system for some of the complimentary wellness activities. There was a free sound bath session on the weekend that was already fully booked, even though we signed up as soon as we checked in. It would be wonderful if experiences like this could be reserved at the time of room booking, so guests can plan ahead. That said, this was only a minor disappointment in what was otherwise a flawless stay. Overall, the hotel exceeded our expectations in every way!
Read More
Cathy
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!
Ju Hui
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Excellent experience
Houng-jay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
Robert
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
TING-DUEN
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

飯店住宿 與各設施都很讚,食物也很滿意,房內可以直接泡湯看湖景
Sharla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Read More
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Read More
YIFUNG
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

雖然服務人員有些不熟練,但是每位服務人員都表現了非常熱忱的態度,很棒的感覺。 餐飲非常棒,尤其是中式晚餐,食器,擺盤,料理精彩美味,米其林等級的水準,超讚👍!
TING CHEN
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

舒適的住宿體驗
Cynthia
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was incredibly attentive and helpfull during our stay. We were able to completely relax and explore this beautiful area the last few days of our trip. Highly recommend!
Yang Chao
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

漢來體系餐飲自然沒話說,客房乾淨,服務人員熱誠親切,高樓層觀賞日月潭美景亦是一絕
Wei-Fan
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

整體不錯
TING YI
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

早餐的Buffet真的很讚,看著美美的湖景,一整天的心情都完美了。
Hsiu-fen
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

👍
Pen Hung
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good
Toro
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

非常舒服的體驗。景很好,服務周到。價格以外,目前感受最好的飯店
chi ren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

yes very clean and all the stuff are very kindly and polite.
Joe
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Yes
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 GRAND HILAI SUN MOON LAKE

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.