[TM]Benjamin Resort

Resorts
6.0
/10
Fair
148 reviews

What Guests Say About Their Stay

Stephen

10.0
/ 10
The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year. Staff was great, good area to be near everything.

Mark

10.0
/ 10
Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.

Verified traveler

10.0
/ 10
This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel. The staff were friendly, and the view and location are excellent.
In the Area
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83 Moo 3, Kamala, Kathu, Phuket, Kamala, Kathu, Phuket, Thailand, 83150

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at [TM]Benjamin Resort is a good choice when you are visiting Kamala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around [TM]Benjamin Resort

83 Moo 3, Kamala, Kathu, Phuket, Kamala, Kathu, Phuket, Thailand, 83150
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Lobby [TM]Benjamin Resort
Exterior 2 [TM]Benjamin Resort

Discover More About [TM]Benjamin Resort

Discover Benjamin Resort: Your Gateway to Phuket's Paradise

Welcome to Benjamin Resort, a premier destination in the heart of Phuket, Thailand, offering an unforgettable experience for every traveler. Whether you're seeking a relaxing beach getaway, an adventurous exploration, or a comfortable base for business, Benjamin Resort provides exceptional service and world-class amenities. Room rates at Benjamin Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Benjamin Resort Location

Nestled in the vibrant Kathu District of Phuket, Benjamin Resort offers a prime location that perfectly balances tranquility with accessibility. Situated at 83 หมู่ 3 กมลา, กะทู้, กมลา, อำเภอกะทู้, ภูเก็ต, ประเทศไทย, 83150, the resort is conveniently located approximately 45 minutes from Phuket International Airport and a mere 20 minutes from the bustling city center of Phuket Town. The atmosphere surrounding Benjamin Resort is one of serene beauty, offering a peaceful retreat while remaining close to the island's most exciting attractions. It's an ideal spot for those who wish to experience the best of both worlds – the calm of a secluded haven and the energy of a lively destination.

Benjamin Resort Facilities & Services

Facilities for guests at Benjamin Resort are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A stunning outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours: 8:00 AM - 7:00 PM. No additional fees.
  • A fully equipped fitness center to maintain your workout routine. Operating hours: 6:00 AM - 10:00 PM. No additional fees.
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and massages. Operating hours: 10:00 AM - 8:00 PM. Prices start from PHP 1,500.
  • A dedicated kids' club with engaging activities for younger guests. Operating hours: 9:00 AM - 5:00 PM. No additional fees for resort guests.
  • Complimentary Wi-Fi access throughout the resort.
  • On-site concierge services to assist with bookings and inquiries.
  • Free parking space available for guests.
  • A complimentary shuttle service to nearby shopping centers and popular beaches is available daily from 10:00 AM to 6:00 PM.

Benjamin Resort Room Types

Discover a diverse range of accommodations designed to suit every preference with the various room types of Benjamin Resort. Each room is meticulously appointed to ensure your utmost comfort and relaxation.
  • Deluxe Room:

    Offering a comfortable space with either a Garden View or City View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Superior Room:

    A step up in space and comfort, with options for Garden View or City View. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Executive Suite:

    For those seeking extra luxury, these spacious suites provide enhanced amenities and a choice of Ocean View or Garden View. Includes a separate living area and a luxurious bathtub.
  • Family Suite:

    Perfect for families, these suites offer ample space and comfort, with a Garden View and a generous bathtub. Designed to accommodate multiple guests with ease.
Benjamin Resort also offers a limited number of pet-friendly rooms. Please inquire about specific conditions and a cleaning fee of PHP 500 per pet, per stay.

Benjamin Resort Dining & Restaurants

Savor exquisite culinary experiences at Benjamin Resort's on-site dining venues, where a variety of flavors await your palate.
  • The Azure Restaurant:

    Our main dining venue, offering a delightful breakfast buffet from 6:30 AM to 10:30 AM. For lunch and dinner, enjoy a selection of international and local Thai dishes. Estimated price per person: PHP 800 - 1,200. Operating hours: 6:30 AM - 10:30 PM.
  • The Sunset Bar:

    Located by the pool, this casual bar serves refreshing cocktails, light snacks, and local beverages. Perfect for enjoying the tropical ambiance. Estimated price per person: PHP 400 - 700. Operating hours: 11:00 AM - 9:00 PM.
  • The Spice Garden Cafe:

    A cozy spot for coffee, pastries, and light meals. Ideal for a quick bite or a relaxing break. Estimated price per person: PHP 300 - 500. Operating hours: 7:00 AM - 6:00 PM.

Benjamin Resort Nearby Attractions and Activities

Explore the vibrant surroundings of Benjamin Resort and discover the many attractions that make Phuket a world-renowned destination.
  • Phuket FantaSea:

    A spectacular cultural theme park showcasing Thai heritage and mythology with grand shows and a lavish buffet dinner.
  • Big Buddha Phuket:

    A majestic marble statue offering panoramic views of the island, a serene spiritual site.
  • Patong Beach:

    One of Phuket's most famous beaches, known for its lively atmosphere, water sports, and vibrant nightlife.
  • Kathu Waterfall:

    A beautiful natural cascade offering a refreshing escape into nature, perfect for a picnic or a cooling dip.
  • Central Phuket Floresta & Festival:

    Two interconnected shopping malls offering a wide array of international and local brands, dining options, and entertainment.
If you are looking for other activities around Benjamin Resort, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Benjamin Resort from the Airport

Navigating your journey to Benjamin Resort is made easy with several convenient transportation options. The airport transfer service of Benjamin Resort ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a comfortable and direct ride to Benjamin Resort. Price: Approximately PHP 1,500 - 2,000, depending on vehicle type. Book in advance through the hotel.
  • Metered Taxi:

    Available at the airport arrival hall. The journey to Benjamin Resort typically takes 45 minutes and costs around PHP 800 - 1,000, including tolls and airport surcharges.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service app upon arrival. Prices are comparable to metered taxis.
  • Airport Premium Bus:

    A more budget-friendly option, these buses run regularly to various points in Phuket. You may need to take a short taxi or tuk-tuk ride from the drop-off point to Benjamin Resort. Price: Approximately PHP 150 - 250.
For a hassle-free journey, consider booking airport transfer services in advance. Benjamin Resort airport transfer is also readily available upon request.

Summary of Why You Should Choose to Stay at Benjamin Resort

Benjamin Resort stands out as an exceptional choice for your Phuket vacation, offering a perfect blend of comfort, convenience, and authentic Thai hospitality.
  • Prime Location:

    Situated in the desirable Kathu District, providing easy access to beaches, attractions, and the city center.
  • Excellent Facilities:

    From a refreshing swimming pool and a well-equipped gym to a rejuvenating spa and a fun kids' club, there's something for everyone.
  • Diverse Room Options:

    A variety of well-appointed rooms and suites cater to different needs, ensuring a comfortable stay for solo travelers, couples, and families.
  • Delicious Dining:

    Enjoy a culinary journey with diverse options at the on-site restaurants and bars.
  • Exceptional Service:

    The friendly and attentive staff are dedicated to making your stay memorable.
Discover the best Room availability at Benjamin Resort and start planning your dream vacation. Booking Benjamin Resort is simple and convenient. For the best deals and a seamless booking experience, visit Traveloka. Book budget hotels in Phuket and Easily book domestic and international flights at low prices with Traveloka today!

All facilities in [TM]Benjamin Resort

Bar, Cafe and Lounge [TM]Benjamin Resort
Bar, Cafe and Lounge
Entertainment Facility [TM]Benjamin Resort
Entertainment Facility
Lobby [TM]Benjamin Resort
Lobby
Exterior [TM]Benjamin Resort
Exterior
Bedroom [TM]Benjamin Resort
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with non-alcoholic drinks
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Hot breakfast
  • Late riser breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Sports and Recreations

  • Banana boat
  • Diving
  • Jet ski
  • Sailing
  • Surfing
  • Water sport

Transportation

  • Limited parking
  • Car rental
  • Limo or town car service

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in [TM]Benjamin Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at [TM]Benjamin Resort
37
Number of floors in [TM]Benjamin Resort
4
Another facilities in [TM]Benjamin Resort
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in [TM]Benjamin Resort

What are available facilities at [TM]Benjamin Resort?
There are top facilites at [TM]Benjamin Resort such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at [TM]Benjamin Resort?
The standard check-in time at [TM]Benjamin Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does [TM]Benjamin Resort provide breakfast?
Yes, [TM]Benjamin Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of [TM]Benjamin Resort?
[TM]Benjamin Resort is a 3.0-star hotel.
How many floors does [TM]Benjamin Resort have?
[TM]Benjamin Resort has 4 floors.
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More Reviews from Other Guests in [TM]Benjamin Resort

Overall Ratings & Reviews [TM]Benjamin Resort

Traveloka (25)
Other sources (123)
5.8
Fair
From 123 reviews
Cleanliness

5.8

Room Comfort

6.0

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews [TM]Benjamin Resort

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Staff was super helpful and very friendly. The room pictures didn't quite match up to the rooms, but the room was clean, daily service was great, but my balcony faced another building, not the beach. No notice about that.
Russ
icon-Leisure
Leisure
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night. Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English It was my second time in Kamala, and highly doubt i will be returning
Read More
Ms Dawn S
icon-with Partner
with Partner
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.
Mark
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

You can walk barefoot to the beach
Jamile
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The location is great, the rest is terrible
Stephen
icon-
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year. Staff was great, good area to be near everything.
john
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.
Gemma
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Room / 'balcony' was not as photos showed on booking. Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway. The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate. Room decor was outdated and tired, but the bed was very large and comfortable. Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air. On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly. There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using. The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately). Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.
Read More
Theresa
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back
Caren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.
Read More
Caren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches. You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.
Read More
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.
Rob
icon-Leisure
Leisure
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.
Dijana
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep
Andrew&Marie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great. We enjoyed our stay here!
Will
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site. Think you're getting a nice ocean view? Wrong, you get a view of the side of a building. Think you're getting a double bed to sleep in? Wrong, you're getting 2 twin beds pushed together. Think you're getting a non smoking room? Wrong, you're getting a room that smells like smoke and has a dirty ash tray. Think you're getting a refrigerator? You do, but it's unplugged and probably far away from an outlet. Think you're getting a cabinet for your clothes? Wrong, you're getting a cheap wire shelf . Think you're getting adequate blankets? Wrong. Think you're getting a safe? Wrong. Think you're getting a headboard? Wrong. Think you're getting daily complimentary water? Wrong. Think you're getting a refund after all of this? Wrong. They know that they're a scam, that's why all their rooms are non refundable. We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!
Read More
Mark
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

The location was stellar, the room was just okay. The bed was comfortable, but the rest of the room was not great. The tub was nasty, and the toilet had a leak. The walls were at least two different colors. But, it was not all bad. Our balcony overlooked the ocean, and we were mere steps away from the beach. For the cost, it was tolerable.
Read More
Kristina
2.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Dirty
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel. The staff were friendly, and the view and location are excellent.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 [TM]Benjamin Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews [TM]Benjamin Resort

Traveloka (25)
Other sources (123)
5.8
Fair
From 123 reviews
Cleanliness

5.8

Room Comfort

6.0

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews [TM]Benjamin Resort

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Staff was super helpful and very friendly. The room pictures didn't quite match up to the rooms, but the room was clean, daily service was great, but my balcony faced another building, not the beach. No notice about that.
Russ
icon-Leisure
Leisure
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night. Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English It was my second time in Kamala, and highly doubt i will be returning
Read More
Ms Dawn S
icon-with Partner
with Partner
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.
Mark
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

You can walk barefoot to the beach
Jamile
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The location is great, the rest is terrible
Stephen
icon-
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year. Staff was great, good area to be near everything.
john
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.
Gemma
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Room / 'balcony' was not as photos showed on booking. Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway. The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate. Room decor was outdated and tired, but the bed was very large and comfortable. Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air. On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly. There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using. The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately). Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.
Read More
Theresa
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back
Caren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.
Read More
Caren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches. You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.
Read More
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.
Rob
icon-Leisure
Leisure
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.
Dijana
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep
Andrew&Marie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great. We enjoyed our stay here!
Will
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site. Think you're getting a nice ocean view? Wrong, you get a view of the side of a building. Think you're getting a double bed to sleep in? Wrong, you're getting 2 twin beds pushed together. Think you're getting a non smoking room? Wrong, you're getting a room that smells like smoke and has a dirty ash tray. Think you're getting a refrigerator? You do, but it's unplugged and probably far away from an outlet. Think you're getting a cabinet for your clothes? Wrong, you're getting a cheap wire shelf . Think you're getting adequate blankets? Wrong. Think you're getting a safe? Wrong. Think you're getting a headboard? Wrong. Think you're getting daily complimentary water? Wrong. Think you're getting a refund after all of this? Wrong. They know that they're a scam, that's why all their rooms are non refundable. We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!
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Mark
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

The location was stellar, the room was just okay. The bed was comfortable, but the rest of the room was not great. The tub was nasty, and the toilet had a leak. The walls were at least two different colors. But, it was not all bad. Our balcony overlooked the ocean, and we were mere steps away from the beach. For the cost, it was tolerable.
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Kristina
2.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Dirty
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel. The staff were friendly, and the view and location are excellent.
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