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Benjamin Resort
Resorts
5.9
/10
Fair
122 reviews
What Guests Say About Their Stay
Stephen
10.0
/ 10
The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year.
Staff was great, good area to be near everything.
Mark
10.0
/ 10
Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.
Verified traveler
10.0
/ 10
This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel.
The staff were friendly, and the view and location are excellent.
In the Area
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83 Moo 3, Kamala, Kathu, Phuket, Kamala, Kathu District, Phuket, Thailand, 83150
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Benjamin Resort
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What's around Benjamin Resort
83 Moo 3, Kamala, Kathu, Phuket, Kamala, Kathu District, Phuket, Thailand, 83150
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Discover More About Benjamin Resort
Location
Staying at Benjamin Resort is a good choice when you are visiting Kamala.
About Benjamin Resort
When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Benjamin Resort provides a pleasant accommodation for your stay.
From business event to corporate gathering, Benjamin Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Benjamin Resort, a wonderful accommodation for your family holiday.
Benjamin Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Benjamin Resort is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Benjamin Resort.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Benjamin Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Benjamin Resort is the right place to stay.
All facilities in Benjamin Resort
Bar, Cafe and Lounge
Entertainment Facility
Lobby
Exterior
Bedroom
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Brunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard with non-alcoholic drinks
- Gluten-free meals
- Halfboard without drinks
- Free breakfast
- Hot breakfast
- Late riser breakfast
- Set menu dinner
- Set menu lunch
- Snacks
- Dietary menu
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Banquet
- Non-smoking room
- Rooftop terrace
- Smoking area
- Terrace
Sports and Recreations
- Banana boat
- Diving
- Jet ski
- Sailing
- Surfing
- Water sport
Transportation
- Limited parking
- Car rental
- Limo or town car service
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Benjamin Resort
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Benjamin Resort | 37 |
Number of floors in Benjamin Resort | 4 |
Another facilities in Benjamin Resort | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Beach Bar |
Frequently asked question in Benjamin Resort
What are available facilities at Benjamin Resort?
There are top facilites at Benjamin Resort such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Benjamin Resort?
The standard check-in time at Benjamin Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Benjamin Resort provide breakfast?
Yes, Benjamin Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Benjamin Resort?
Benjamin Resort is a 3.0-star hotel.
How many floors does Benjamin Resort have?
Benjamin Resort has 4 floors.
See All
More Reviews from Other Guests in Benjamin Resort
Overall Ratings & Reviews Benjamin Resort
Traveloka (25)
Other sources (97)
5.6
Fair
From 97 reviews
Cleanliness
5.4
Room Comfort
6.2
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Benjamin Resort
Number of reviews per page
20
40
Top reviews
Russ
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night.
Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English
It was my second time in Kamala, and highly doubt i will be returning
Read More
Ms Dawn S
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.
Mark
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
You can walk barefoot to the beach
Jamile
Friends and Family
4.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The location is great, the rest is terrible
Stephen
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year.
Staff was great, good area to be near everything.
john
2.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.
Gemma
4.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Room / 'balcony' was not as photos showed on booking.
Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway.
The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate.
Room decor was outdated and tired, but the bed was very large and comfortable.
Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air.
On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly.
There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using.
The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately).
Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.
Read More
Theresa
2.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back
Caren
Leisure Family
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.
Read More
Caren
Leisure Family
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches.
You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.
Read More
John
Leisure Family
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.
Rob
Leisure
2.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.
Dijana
Leisure with Friends
2.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep
Andrew&Marie
Leisure with Partner
8.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great.
We enjoyed our stay here!
Will
Friends and Family
2.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site.
Think you're getting a nice ocean view?
Wrong, you get a view of the side of a building.
Think you're getting a double bed to sleep in?
Wrong, you're getting 2 twin beds pushed together.
Think you're getting a non smoking room?
Wrong, you're getting a room that smells like smoke and has a dirty ash tray.
Think you're getting a refrigerator?
You do, but it's unplugged and probably far away from an outlet.
Think you're getting a cabinet for your clothes?
Wrong, you're getting a cheap wire shelf .
Think you're getting adequate blankets?
Wrong.
Think you're getting a safe?
Wrong.
Think you're getting a headboard?
Wrong.
Think you're getting daily complimentary water?
Wrong.
Think you're getting a refund after all of this?
Wrong. They know that they're a scam, that's why all their rooms are non refundable.
We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!
Read More
Mark
10.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.
Verified traveler
Leisure Family
6.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
The location was stellar, the room was just okay. The bed was comfortable, but the rest of the room was not great. The tub was nasty, and the toilet had a leak. The walls were at least two different colors. But, it was not all bad. Our balcony overlooked the ocean, and we were mere steps away from the beach. For the cost, it was tolerable.
Read More
Kristina
2.0
/10
Reviewed 349 week(s) ago
Hotels.com verified review
Dirty
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel.
The staff were friendly, and the view and location are excellent.
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
Room was dirty, bed had plastic on it. soon as we arrived. the lady told us to follow her. she disappeared up the stairs 3 flights up expecting me to follow with 2 suitcases...no lift. no1 2 help. evetually got up and 1st time in my life i checked out within 10 mins and lost money for the 3 night stay i booked. immediately booked elsewhere and got a taxi out of there!
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Benjamin Resort
Traveloka (25)
Other sources (97)
5.6
Fair
From 97 reviews
Cleanliness
5.4
Room Comfort
6.2
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Benjamin Resort
Number of reviews per page
20
40
Top reviews
Russ
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night.
Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English
It was my second time in Kamala, and highly doubt i will be returning
Read More
Ms Dawn S
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.
Mark
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
You can walk barefoot to the beach
Jamile
Friends and Family
4.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The location is great, the rest is terrible
Stephen
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year.
Staff was great, good area to be near everything.
john
2.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.
Gemma
4.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Room / 'balcony' was not as photos showed on booking.
Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway.
The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate.
Room decor was outdated and tired, but the bed was very large and comfortable.
Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air.
On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly.
There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using.
The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately).
Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.
Read More
Theresa
2.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back
Caren
Leisure Family
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.
Read More
Caren
Leisure Family
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches.
You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.
Read More
John
Leisure Family
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.
Rob
Leisure
2.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.
Dijana
Leisure with Friends
2.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep
Andrew&Marie
Leisure with Partner
8.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great.
We enjoyed our stay here!
Will
Friends and Family
2.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site.
Think you're getting a nice ocean view?
Wrong, you get a view of the side of a building.
Think you're getting a double bed to sleep in?
Wrong, you're getting 2 twin beds pushed together.
Think you're getting a non smoking room?
Wrong, you're getting a room that smells like smoke and has a dirty ash tray.
Think you're getting a refrigerator?
You do, but it's unplugged and probably far away from an outlet.
Think you're getting a cabinet for your clothes?
Wrong, you're getting a cheap wire shelf .
Think you're getting adequate blankets?
Wrong.
Think you're getting a safe?
Wrong.
Think you're getting a headboard?
Wrong.
Think you're getting daily complimentary water?
Wrong.
Think you're getting a refund after all of this?
Wrong. They know that they're a scam, that's why all their rooms are non refundable.
We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!
Read More
Mark
10.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.
Verified traveler
Leisure Family
6.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
The location was stellar, the room was just okay. The bed was comfortable, but the rest of the room was not great. The tub was nasty, and the toilet had a leak. The walls were at least two different colors. But, it was not all bad. Our balcony overlooked the ocean, and we were mere steps away from the beach. For the cost, it was tolerable.
Read More
Kristina
2.0
/10
Reviewed 349 week(s) ago
Hotels.com verified review
Dirty
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel.
The staff were friendly, and the view and location are excellent.
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
Room was dirty, bed had plastic on it. soon as we arrived. the lady told us to follow her. she disappeared up the stairs 3 flights up expecting me to follow with 2 suitcases...no lift. no1 2 help. evetually got up and 1st time in my life i checked out within 10 mins and lost money for the 3 night stay i booked. immediately booked elsewhere and got a taxi out of there!
Read More
Number of reviews per page
20
40