Club Bamboo Boutique Patong Beach Resort

Lovely stay at this hotel Just bathtubs desperately need updating and table and chairs on balcony need either a good bleach or replacing with new Lovely helpful staff Brilliant location as is not right on top of the busy Patong night life Pools clean

On their hotel website they mention they have a gym, sauna and a shuttle to the beach. None of this is true or correct. They don't replenish and restock the shampoo and shower gel. The rooms are really dirty even after they come in to clean them. The rooms need a huge upgrade. They also don't provide any entertainment or activities at the hotel, which I thought was really ofd and strange. The front desk staff and the waiting staff at the pool are great and all of them are kind. The location is great. Very close to beach, nightclub, restaurants, shops. Etc I realized that I booked a cost effective and reasonably priced hotel, but I would have paid double if there was a gym, sauna and if I had a TV that actually worked where you could see the screen.

The property is conveniently located, off a very busy, somewhat marginal road however, it is run down. The bedroom had a great AC and good water pressure- BUT- the BED was sooo hard it was worse than sleeping on the floor. Thanks god there’s a massage parlor right outside the property. The room also had a balcony door that did not close properly (mosquitos bitting us all night) and the shower liner barely kept water in the shower because it was sooo old and flimsy. The one good thing- was the sheets and towels were clean. Would not stay here again.

The staff were first rate, the property itself was a bit run down but for the price was great. Being a little away from Bangla road and the crowds were what I wanted but if you want to get there it’s a 15 minute walk. Overall I got to relax and explore. I got the bungalow so not sure what the basic rooms are like.

Was a bit run down, needs work, but was ok. Staff very nice and helpful

Club Bamboo is amazing resort. The staff is friendly professional and helpful. Good food is served. I like the location of Club Bamboo. This resort is also good for family.

We stayed at this hotel about 10 years ago and always said we would go back, so we returned in November. The hotel was very much as we remembered it, but was also being updated following COVID, when I would think they had had few guests and had been left to run down some what. That said, each day workman were on side renovating the whole complex, this work was being done very quietly and with little use of power tools (we were almost unaware of there presence). Our room was good with everything we needed and as advertised,. The A/C worked well and was pretty quiet. The bathroom was fine, although the bath was a little worn to the base and could do with re- coating or changing. The pool and surrounding areas are lovely for relaxing and cooling off, with about a dozen sunbeds, brollies and tables. There are quite a lot of steps and no lift, so would probably not suit anyone with mobility issues. The staff are all brilliantly friendly and helpful, with pretty good English, nothing is too much trouble for them if you ask. Breakfast is not a buffet but, you can have eggs anyway you like them with meats or salad, toast with jam, fruits and as much tea or coffee as you like and fruit juice, plus almost anything from the main menu, although some things are at extra cost. The hotel is about 15 to 20 minutes walk to the beach and town centre, so is a quiet place, but is also close enough to bars and restaurants if you don't fancy the walk. Enjoyed it so much, going again in November

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Amazing helpful staff, really nice

Ioved the pool area which was like a little oasis.

Very nice staff , very well presented and friendly. The building needs major money spent on it and bedding was stained, Breakfast omelette were amazing, tv reception was useless, beer was nice and cold,massage was great, dodgy tradesman have been making a mess of any repairs, appliances don’t stay in power sockets - that just fall out- had to put a table against phone charger to keep it from falling out of wall socket, pool was good,

Warm welcome on arrival, rooms are really good. Pool is nice, free bus to central. Great choice

We have just got back from a stay at the Club Bamboo which was very pleading. For our first few nights we stayed in a Duluxe Bungalow which was very nice however was open to mosquitos as well being woken up by the sun at the crack of dawn. We then shift to a Grand Deluxe Double room which was fantastic, we had a pool view and the room was clean and tidy with good working AC. The room was cleaned each day and the staff where very friendly and always helpful. Restaurant is a nice retreat with nice food at a reasonable price. The hotel is away from the hustle and bustle of Patong its about 15 mins from the beach or 200bht in a tuk tuk. Over all would stay again and would recommend this to anyone looking for a nice retreat from the hustle and bustle of town.

First off I have to say that this property does have a few nice looking bungalows and I’m sure that some of the rooms in the hotel part are nice. On Expedia the pictures make the hotel look decent. This was not our experience. At check in we were greeted by a nice young girl. The check in part was fast and easy. The room that was given to us was a different story. The room that we had was B06. It was below one of the bungalows. It had a slight dungeon like feel. Once we got it the room we could see that it was quite outdated. The couch to the left of entrance was stained. The curtain rod over the front sliding door was falling off the ceiling. Two of the ceiling anchors had broke through the drywall, the latch for the door was not very secure(didn’t look safe). The bathroom was a mess the mirror was falling apart the sink was dingy, the ceiling falling apart in some places. I’m about 6’2” and if you were to take a shower your head would just about hit the ceiling. the bed was also a little disturbing. I took off some pillow cases and noticed the pillows were old moldy and has sweat stains on them. I could go on and on. Needless to say we immediately checked out and found a better hotel. Thanks Expedia. I’m probably out the money I spent on the place but it was worth the cost to get our of there!!!

Just stayed at bamboo first room they put me in the bathroom was horrible so wast happy about that , I also payed for a deluxe room which was certainly far from a deluxe room when I complained to management I found a very rude and arrogant non helpful an pure English spoken staff. She then went on to change to a room which the exact same condition as the first along with hot water in the bathroom being non existent as well as the sockets in the room being loose and dangerous. Additionally when I was checking out they give me a bill for water which I did not used however I already signed the form as usual you don’t expect to pay for something that I didn’t use . When trying to explain the situation to management they made no effort to listen and took in no information that I was saying and there attitude was you have signed so it is too late . Overall this hotel is in need of a refurbishment also the reception area when wanting to go too pool there is a large number of uneven steps which is stupid. On a positive note I would like to add that the restraunt staff and the other memberss of staff excluding mangament where great and very helpful

Kept very clean and staff extremely friendly. But room was terrible, bed uncomfortable, tv antiquated and very poor reception, sewage smell in bathroom at various intervals and during the night constant noise in the building from generator. Overall the standard of the room was not like the photos shown on the websites that i had viewed prior to booking.

Lovely hotel and lovely staff would recommend.

Team very professional friendly and helpful. The room are lovely and very clean . All resort is in Thai style. The food also is good.

their pool was really nice and staff were really friendly! nice place to stay in but no lift so those who have leg issues got to expect loads of climbing.

The staff were excellent, nothing was a bother to them. Our room was cleaned everyday by Mr Mew, who excels at his job. There are a lot of steps, so if elderly or infirm, that could be a problem but otherwise we had a great experience and would definitely stay there again. I had read quite a few negative reviews about Club Bamboo, dirty, insects etc but we didn’t find any of the problems given in the reviews. All in all, especially for the price paid it was a great hotel with the best staff.