Rosewood Phuket

Hotels
9.6
/10
Exceptional
71 reviews

What Guests Say About Their Stay

Allan

10.0
/ 10
Great gym. I did a yoga class and a fitness class and they were both excellent. The Italian restaurant was excellent for a change from Thai food. I had the veal mayonnaise with pasta, which was top notch.

Kamelia

10.0
/ 10
Beautiful resort , great service with nicely decorated villas, spacious, clean and quiet. The staff are very kind and helpful. Recommended!

jim

10.0
/ 10
The setting is magical, the room was beautiful, the location is really good and all the staff were incredibly friendly.
In the Area
See Map
88/28 Muen-Ngern Road, Tri-Trang Beach, Patong, Kathu, Phuket, Thailand, 83150

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Rosewood Phuket is a hotel is located at Patong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Rosewood Phuket

88/28 Muen-Ngern Road, Tri-Trang Beach, Patong, Kathu, Phuket, Thailand, 83150
Discover More Places
Lobby Rosewood Phuket
Lobby 2 Rosewood Phuket

Discover More About Rosewood Phuket

Discover the Luxury of Rosewood Phuket

Welcome to Rosewood Phuket, a sanctuary of refined luxury nestled on the pristine shores of Thailand's Andaman coast. This exquisite resort offers an unparalleled experience, blending sophisticated design with the natural beauty of its surroundings. Whether you're seeking a romantic getaway, a family adventure, or a tranquil escape, Rosewood Phuket promises an unforgettable stay. Room rates at Rosewood Phuket start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rosewood Phuket Location

Rosewood Phuket is ideally situated in the serene Tri Trang Beach area, south of Patong, offering a peaceful retreat while remaining close to the vibrant energy of Phuket. The resort is located at 88/2 Moo 3, Srisoonthorn Road, Cherngtalay, Thalang, Phuket 83110, Thailand. While not directly in the city center, it provides a secluded beachfront experience. The nearest major highway access is easily reachable by car, and for those arriving by air, it's approximately a 45-minute to 1-hour drive from Phuket International Airport (HKT). The atmosphere here is one of tranquil exclusivity, with direct access to a beautiful, less crowded beach, perfect for unwinding and soaking in the breathtaking ocean views. Unlike the bustling Patong area, Rosewood Phuket offers a more serene and private beachfront experience, ideal for those seeking relaxation and rejuvenation.

Rosewood Phuket Facilities & Services

Facilities for guests at Rosewood Phuket are designed to cater to every need, ensuring a comfortable and indulgent stay. * **Infinity Pools:** Multiple stunning infinity pools offer breathtaking ocean views, perfect for a refreshing dip or lounging under the sun. * **The Spa at Rosewood Phuket:** A world-class wellness sanctuary offering a range of holistic treatments, massages, and therapies inspired by local traditions. Operating hours are typically from 10:00 AM to 8:00 PM, with treatments priced from approximately PHP 4,000. * **Kids' Club:** A dedicated and engaging space for younger guests, offering supervised activities and entertainment. Open daily from 9:00 AM to 6:00 PM. * **Fitness Center:** A fully equipped gymnasium for guests to maintain their workout routines. Open 24 hours. * **Water Sports:** Non-motorized water sports equipment is available for guests to enjoy the ocean. * **Complimentary Shuttle Service:** Rosewood Phuket offers a complimentary shuttle service to nearby popular areas like Patong and local shopping centers, running at scheduled times. * **Free Parking:** Ample free parking space is available for guests arriving by car. * **Boutique:** A curated selection of resort wear, local crafts, and essentials.

Rosewood Phuket Room Types

The room types of Rosewood Phuket offer a diverse range of accommodations, each designed with elegance and comfort in mind. Guests can choose from various options, many boasting spectacular views. * **Ocean View Suite:** Spacious suites offering panoramic views of the Andaman Sea. These rooms are non-smoking and feature a luxurious bathtub. * **Garden View Villa:** Private villas set amidst lush tropical gardens, providing a serene and secluded experience. These are non-smoking and include a bathtub. * **Beachfront Villa:** Direct access to the pristine beach from your villa, offering unparalleled ocean vistas. These are non-smoking and equipped with a bathtub. * **Signature Suites:** Larger, more opulent suites with enhanced amenities and prime locations, often featuring private plunge pools. These are non-smoking and include a bathtub. Rosewood Phuket is not a pet-friendly hotel, and therefore, there are no specific pet-friendly rooms or associated fees.

Rosewood Phuket Dining & Restaurants

Rosewood Phuket presents a culinary journey with its exceptional dining venues, each offering a unique gastronomic experience. * **Red Sauce:** An Italian trattoria offering authentic Italian cuisine with a focus on fresh, seasonal ingredients. Estimated price per person: PHP 1,500 - PHP 2,500. Operating hours: 6:00 PM - 10:30 PM. * **Ta Khai:** Experience authentic Thai flavors in a relaxed, beachfront setting. Specializing in traditional Thai dishes and fresh seafood. Estimated price per person: PHP 1,200 - PHP 2,000. Operating hours: 12:00 PM - 10:00 PM. * **The Bar:** A sophisticated bar offering expertly crafted cocktails, fine wines, and light snacks with stunning sunset views. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 5:00 PM - 1:00 AM. * **In-Villa Dining:** Enjoy a curated menu in the privacy of your villa or suite, available 24 hours.

Rosewood Phuket Nearby Attractions and Activities

Beyond the resort's luxurious offerings, the Kathu District and surrounding areas of Phuket are rich with attractions and activities for every traveler. * **Patong Beach:** A short drive away, Patong Beach is famous for its vibrant nightlife, water sports, and bustling atmosphere. * **Big Buddha Phuket:** Perched atop Nakkerd Hills, this iconic landmark offers panoramic views of the island and a serene spiritual experience. * **Phuket FantaSea:** A spectacular cultural theme park showcasing Thai heritage with dazzling shows and a grand buffet. * **Jungceylon Shopping Mall:** Located in Patong, this large shopping complex offers a wide array of retail outlets, restaurants, and entertainment options. * **Kata Noi Beach:** A beautiful, quieter beach south of Kata Beach, known for its clear waters and scenic beauty, perfect for swimming and snorkeling. If you are looking for other activities around Rosewood Phuket, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Rosewood Phuket from the Airport

Navigating your journey to Rosewood Phuket is straightforward, with several convenient options available. The airport transfer service of Rosewood Phuket ensures a seamless arrival. * **Hotel Private Airport Transfer:** The most convenient option is to pre-book a private transfer directly with Rosewood Phuket. This service offers a comfortable and direct journey to the resort. Prices typically range from PHP 2,500 to PHP 4,000, depending on the vehicle type. * **Metered/Coupon Taxis:** Taxis are readily available at Phuket International Airport (HKT). Ensure the driver uses the meter or agree on a fixed coupon price before starting your journey. The fare to Rosewood Phuket is estimated to be between PHP 1,000 and PHP 1,500. * **Ride-Hailing Services:** You can also use a ride-hailing service booked via an app. Prices are comparable to metered taxis and can vary based on demand. * **Airport Premium Buses:** While less direct, airport buses can take you to Patong, from where you can arrange a short taxi or ride-hailing service to the resort. This is a more budget-friendly option, with bus fares around PHP 150-200. For a stress-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Rosewood Phuket

Rosewood Phuket stands out as a premier destination for discerning travelers seeking luxury, tranquility, and exceptional service. * **Unrivaled Luxury and Design:** Experience world-class accommodations with sophisticated design and breathtaking views. * **Prime Beachfront Location:** Enjoy direct access to a beautiful, serene beach away from the crowds. * **Exceptional Dining:** Savor exquisite culinary experiences at the resort's diverse restaurants. * **World-Class Wellness:** Indulge in rejuvenating treatments at The Spa. * **Family-Friendly Amenities:** Dedicated facilities ensure entertainment and comfort for younger guests. * **Attentive Service:** Experience the renowned Rosewood hospitality, where every detail is meticulously cared for. Discover the availability at Rosewood Phuket and plan your dream vacation. Booking Rosewood Phuket is easy and convenient through Traveloka. Book budget hotels in Phuket and experience the best of this tropical paradise. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Rosewood Phuket

Bar, Cafe and Lounge Rosewood Phuket
Bar, Cafe and Lounge
Swimming Pool Rosewood Phuket
Swimming Pool
Entertainment Facility Rosewood Phuket
Entertainment Facility
Fitness Center Rosewood Phuket
Fitness Center
Functional Hall Rosewood Phuket
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Health club
  • Fitness center
  • Library
  • Pool sun loungers

General

  • Swimming pool
  • Banquet
  • Parking

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast

Kids and Pets

  • Babysitting

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Rosewood Phuket

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rosewood Phuket
71
Number of floors in Rosewood Phuket
2
Another facilities in Rosewood Phuket
Laundry service, Welcoming drinks, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Rosewood Phuket

What are available facilities at Rosewood Phuket?
There are top facilites at Rosewood Phuket such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rosewood Phuket?
The standard check-in time at Rosewood Phuket is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Rosewood Phuket provide breakfast?
Yes, Rosewood Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rosewood Phuket?
Rosewood Phuket is a 5.0-star hotel.
How many floors does Rosewood Phuket have?
Rosewood Phuket has 2 floors.
See All

More Reviews from Other Guests in Rosewood Phuket

Overall Ratings & Reviews Rosewood Phuket

Traveloka (1)
Other sources (70)
9.6
Exceptional
From 70 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rosewood Phuket

Number of reviews per page
20
40
Top reviews
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great gym. I did a yoga class and a fitness class and they were both excellent. The Italian restaurant was excellent for a change from Thai food. I had the veal mayonnaise with pasta, which was top notch.
Victor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything was absolute perfect!
Salar
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A
Ishan
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Excellent service overall
Judit
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I was there for 3 days and 2 nights and it was raining all the time.. There was any heated pool in the hotel (no the room , not the main pool ) no jacuzzi..i couldnt enjoy my stay ... there was no other activities to do. For been a luxury hotel few people of the staff didnr speak english , so sometimes didnt attemp correctly our demans. But they try to do their best.... very helpful
Read More
Kamelia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful resort , great service with nicely decorated villas, spacious, clean and quiet. The staff are very kind and helpful. Recommended!
Sangyeol
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good
jim
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The setting is magical, the room was beautiful, the location is really good and all the staff were incredibly friendly.
Ismael
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

A delightful oasis. Highly recommend. Excellent views, amenities, spa and restaurants. Staff always go above and beyond (especially Nan in the Concierge team).
Kerr
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Incredible meals
suchart
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Great stay, perfect food, wonderful service, top if my list.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Absolutely stunning hotel, amazing staff, delicious food and prime location! A big thank you to Alessandro at Front Desk for making our stay up to par with the hotel!
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautiful property! It was a pleasant stay we had.
luciana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The contact with nature but at the same time all the comfort that i love.
Xin
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Absolutely perfect stay, the staff was amazing and the food was the best we had during our trip. Special mention to one of the restaurant members Bank who took excellent care of us, and the buggy staff team. Will definitely be back!
Hamad
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

It was one of most extraordinary stay I have ever and the cost is a little bit high but deserve it. Thank you for your amazing team and great design
Rajai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

everything from staff welcoming service and property
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

If you want to plan a great relaxing experience with fantastic service-minded people ready to make it happen, then Rosewood Phuket should be at the top of the list. As a fairly seasoned traveller, I have stayed at many luxury resorts around the world, and I can with confidence say this is one of the best. It is not often I compose an email to the hotel, expressing how we truly enjoyed our stay at their resort, but this time I did. And it all comes down to the friendly and service-minded staff they have employed, it is their trump card, and as long as they keep them on I am certain Rosewood will be very successful. We were staying at the Ocen Front Villa 6 which was so beautiful and relaxing and the direct access to the beach is a great bonus. I can with confidence say for a 5-star hotel they live up and exceed expectations. And the super king-sized bed is a dream.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Excellent resort. Amazing pool area and kids club. Staff at Fitness are really good. Only thing I wasn’t overly impressed with was the spa. Staff were friendly but treatments massively overpriced and limited.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Property was beautiful and breakfast was one of the nicest we have experienced. Service outstanding at breakfast, okay at Italian restaurant and terrible at Thai restaurant. Food served before wine, even after asking for the wine twice. Kids either screaming at Thai restaurant or playing loud movies on portable devices to keep them occupied. No staff bothered to tell the guests this was unacceptable. It happened on two separate occasions for dinner, and we just had to get out of there after the second time—so we didn’t have the dessert which was included with our set Thai dinner. The staff didn’t apologize or even send our dessert to our room; unacceptable when you are paying 8,000 Baht for dinner for two. Also, no service at the pool—had to get up and get water at the bar on multiple occasions. Then when I did, they wanted to bring it to where I was sitting—why? I’m already up-use your energy to go around and see if other guests need anything. The last breaking point was all the children at the pool. Although there is an “adults only” section, it is not. The “adults only” section is one row with families allowed to sit directly behind that row. Therefore they are screaming right behind you and splashing in the pool. Why even have an”adults only”? Have a “real one”with an entire section of chairs and pool available to “adults only”—-they certainly have the room. Not a five star resort—only In price. There are too many other nice resorts, we won’t be back!!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Rosewood Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Rosewood Phuket

Traveloka (1)
Other sources (70)
9.6
Exceptional
From 70 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rosewood Phuket

Number of reviews per page
20
40
Top reviews
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great gym. I did a yoga class and a fitness class and they were both excellent. The Italian restaurant was excellent for a change from Thai food. I had the veal mayonnaise with pasta, which was top notch.
Victor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything was absolute perfect!
Salar
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A
Ishan
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Excellent service overall
Judit
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I was there for 3 days and 2 nights and it was raining all the time.. There was any heated pool in the hotel (no the room , not the main pool ) no jacuzzi..i couldnt enjoy my stay ... there was no other activities to do. For been a luxury hotel few people of the staff didnr speak english , so sometimes didnt attemp correctly our demans. But they try to do their best.... very helpful
Read More
Kamelia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful resort , great service with nicely decorated villas, spacious, clean and quiet. The staff are very kind and helpful. Recommended!
Sangyeol
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good
jim
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The setting is magical, the room was beautiful, the location is really good and all the staff were incredibly friendly.
Ismael
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

A delightful oasis. Highly recommend. Excellent views, amenities, spa and restaurants. Staff always go above and beyond (especially Nan in the Concierge team).
Kerr
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Incredible meals
suchart
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Great stay, perfect food, wonderful service, top if my list.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Absolutely stunning hotel, amazing staff, delicious food and prime location! A big thank you to Alessandro at Front Desk for making our stay up to par with the hotel!
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautiful property! It was a pleasant stay we had.
luciana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The contact with nature but at the same time all the comfort that i love.
Xin
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Absolutely perfect stay, the staff was amazing and the food was the best we had during our trip. Special mention to one of the restaurant members Bank who took excellent care of us, and the buggy staff team. Will definitely be back!
Hamad
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

It was one of most extraordinary stay I have ever and the cost is a little bit high but deserve it. Thank you for your amazing team and great design
Rajai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

everything from staff welcoming service and property
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

If you want to plan a great relaxing experience with fantastic service-minded people ready to make it happen, then Rosewood Phuket should be at the top of the list. As a fairly seasoned traveller, I have stayed at many luxury resorts around the world, and I can with confidence say this is one of the best. It is not often I compose an email to the hotel, expressing how we truly enjoyed our stay at their resort, but this time I did. And it all comes down to the friendly and service-minded staff they have employed, it is their trump card, and as long as they keep them on I am certain Rosewood will be very successful. We were staying at the Ocen Front Villa 6 which was so beautiful and relaxing and the direct access to the beach is a great bonus. I can with confidence say for a 5-star hotel they live up and exceed expectations. And the super king-sized bed is a dream.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Excellent resort. Amazing pool area and kids club. Staff at Fitness are really good. Only thing I wasn’t overly impressed with was the spa. Staff were friendly but treatments massively overpriced and limited.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Property was beautiful and breakfast was one of the nicest we have experienced. Service outstanding at breakfast, okay at Italian restaurant and terrible at Thai restaurant. Food served before wine, even after asking for the wine twice. Kids either screaming at Thai restaurant or playing loud movies on portable devices to keep them occupied. No staff bothered to tell the guests this was unacceptable. It happened on two separate occasions for dinner, and we just had to get out of there after the second time—so we didn’t have the dessert which was included with our set Thai dinner. The staff didn’t apologize or even send our dessert to our room; unacceptable when you are paying 8,000 Baht for dinner for two. Also, no service at the pool—had to get up and get water at the bar on multiple occasions. Then when I did, they wanted to bring it to where I was sitting—why? I’m already up-use your energy to go around and see if other guests need anything. The last breaking point was all the children at the pool. Although there is an “adults only” section, it is not. The “adults only” section is one row with families allowed to sit directly behind that row. Therefore they are screaming right behind you and splashing in the pool. Why even have an”adults only”? Have a “real one”with an entire section of chairs and pool available to “adults only”—-they certainly have the room. Not a five star resort—only In price. There are too many other nice resorts, we won’t be back!!
Read More
Number of reviews per page
20
40