Selina Serenity Rawai Phuket

Resorts
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8.7
/10
Very Good
662 reviews

What Guests Say About Their Stay

Kornelius F.

10.0
/ 10
We chose this hotel for honeymoon, Kamarny wah, once enter the room we immediately see the bed and bathtab decorated with flowers, good food and varied, breakfast while looking at mountain scenery, incredible.
See original

Pichit Pidtafai

9.4
/ 10
Beautiful quiet price will come again.
See original

Ann X.

10.0
/ 10
The staff at the hotel is very good, the hotel is very clean and very impressed.
See original

Noppawan C.

9.7
/ 10
Good service staff, delicious food, room wide
See original

Pb

8.5
/ 10
Nice place good service kindness people
In the Area
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14 Moo5, Rawai, Rawai, Phuket, Thailand, 83130

Main Facilities

Read More
AC
Restaurant
Swimming Pool
Parking
Elevator
WiFi
note: resort was previously named Serenity Resort & Residences Phuket (SHA Plus+) Staying at Selina Serenity Rawai Phuket is a good choice when you are visiting Rawai. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Selina Serenity Rawai Phuket

14 Moo5, Rawai, Rawai, Phuket, Thailand, 83130
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Lobby Selina Serenity Rawai Phuket
Lobby 2 Selina Serenity Rawai Phuket

Discover More About Selina Serenity Rawai Phuket

Discover Your Phuket Paradise at Selina Serenity Rawai Phuket

Welcome to Selina Serenity Rawai Phuket, your gateway to an unforgettable tropical escape. Nestled in the vibrant heart of Phuket, Thailand, this exceptional hotel offers a perfect blend of comfort, style, and authentic local charm. Whether you're seeking a relaxing beach getaway, an adventurous exploration of the island, or a tranquil retreat, Selina Serenity Rawai Phuket promises an experience tailored to your desires. Prepare to be captivated by the stunning natural beauty, the warm hospitality, and the myriad of experiences that await you.

Selina Serenity Rawai Phuket Location

Selina Serenity Rawai Phuket is ideally situated in the picturesque Rawai district of Phuket, a region renowned for its laid-back atmosphere and stunning coastal vistas. Located approximately 15 kilometers south of Phuket City Center, the hotel offers a serene escape while remaining conveniently accessible. The nearest major transit hub is Phuket International Airport (HKT), which is about a 45-minute drive away. The atmosphere here is one of relaxed coastal living, with the hotel being a short distance from the vibrant Rawai Beach, famous for its fresh seafood markets and longtail boat excursions to nearby islands. It’s a location that perfectly balances tranquility with easy access to the island’s many attractions.

Selina Serenity Rawai Phuket Facilities & Services

Facilities for guests at Selina Serenity Rawai Phuket are designed to enhance your stay and cater to every need.
  • A refreshing swimming pool, perfect for a dip on a warm Phuket day.
  • A well-equipped fitness center to keep up with your workout routine.
  • A dedicated co-working space for those needing to stay productive.
  • On-site dining options offering delicious local and international cuisine.
  • Complimentary Wi-Fi throughout the property.
  • 24-hour front desk assistance for your convenience.
  • Free parking is available for guests arriving by car.
Operating hours for the swimming pool are from 8:00 AM to 8:00 PM. The fitness center is open from 7:00 AM to 9:00 PM. All other services are available 24/7. There are no additional fees for these core facilities.

Selina Serenity Rawai Phuket Room Types

Selina Serenity Rawai Phuket offers a diverse range of accommodations to suit every traveler's preference. The room types of Selina Serenity Rawai Phuket include:
  • Standard Room:

    Comfortable and well-appointed, available in non-smoking. Some rooms may offer a garden view.
  • Deluxe Room:

    Offering enhanced space and amenities, these rooms are available in non-smoking and may feature a garden or partial sea view. A bathtub is available in select Deluxe rooms.
  • Suite:

    For those seeking extra luxury, our suites provide spacious living areas and premium amenities. These are non-smoking and may include a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfort. Available in non-smoking.
All rooms are designated as non-smoking to ensure a fresh environment for all guests. While pet-friendly rooms are not explicitly advertised, it is always best to inquire directly with the hotel regarding specific policies and any associated cleaning fees in Philippine Pesos (PHP) should they be able to accommodate.

Selina Serenity Rawai Phuket Dining & Restaurants

Indulge your taste buds at Selina Serenity Rawai Phuket, where culinary delights await. The hotel features an on-site restaurant and bar that serves a delectable array of dishes.
  • The Selina Restaurant:

    Open daily from 7:00 AM to 10:00 PM, offering breakfast, lunch, and dinner. Expect to spend approximately ₱800 - ₱1,500 per person for a full meal, including drinks. The menu features a mix of international favorites and authentic Thai specialties, with a focus on fresh, local ingredients.
  • The Pool Bar:

    Available from 10:00 AM to 6:00 PM, serving refreshing cocktails, light snacks, and beverages. Perfect for a midday treat or a sunset drink.
The dining experience at Selina Serenity Rawai Phuket is designed to be both satisfying and memorable, complementing your overall stay.

Selina Serenity Rawai Phuket Nearby Attractions and Activities

Phuket is an island paradise brimming with attractions, and Selina Serenity Rawai Phuket serves as an excellent base for exploration.
  • Rawai Beach:

    Just a short distance away, this beach is famous for its longtail boat services to nearby islands like Koh Bon and Koh He (Coral Island), as well as its vibrant seafood market where you can buy fresh catch and have it cooked at a local restaurant.
  • Promthep Cape (Laem Phromthep):

    A stunning viewpoint offering breathtaking sunset vistas over the Andaman Sea. It's a must-visit for photographers and romantics alike.
  • Big Buddha Phuket:

    Perched atop Nakkerd Hills, this iconic landmark offers panoramic views of the island and a serene spiritual experience.
  • Nai Harn Beach:

    A beautiful, crescent-shaped beach known for its clear waters and soft sand, perfect for swimming and sunbathing.
  • Phuket Old Town:

    Explore the charming Sino-Portuguese architecture, vibrant street art, and unique boutiques and cafes in this historic district.
If you are looking for other activities around Selina Serenity Rawai Phuket, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Selina Serenity Rawai Phuket from the Airport

Navigating your journey to Selina Serenity Rawai Phuket is straightforward, with several convenient options available. The airport transfer service of Selina Serenity Rawai Phuket ensures a smooth arrival. Here’s how to get to Selina Serenity Rawai Phuket:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can pre-book a private transfer directly through the hotel. This service offers a seamless journey from Phuket International Airport (HKT) straight to your doorstep. Prices typically range from ₱1,500 to ₱2,500, depending on the vehicle type. You can also find airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at Phuket International Airport. The journey to Rawai typically takes around 45 minutes to an hour, with fares usually ranging from ₱1,000 to ₱1,500, including any potential surcharges.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via an app. This offers a convenient and often cost-effective alternative to traditional taxis, with prices comparable to metered taxis.
Choosing the right transportation ensures your holiday begins the moment you land.

Summary of Why You Should Choose to Stay at Selina Serenity Rawai Phuket

Selina Serenity Rawai Phuket stands out as an exceptional choice for your next vacation, offering a harmonious blend of comfort, convenience, and authentic Thai charm. With excellent Room availability at Selina Serenity Rawai Phuket, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in the serene Rawai district, offering a peaceful retreat with easy access to beaches and local attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites designed for relaxation and rejuvenation.
  • Excellent Facilities:

    Enjoy a swimming pool, fitness center, and co-working spaces, catering to both leisure and business travelers.
  • Delicious Dining:

    Savor local and international flavors at the on-site restaurant.
  • Warm Hospitality:

    Experience the renowned Thai friendliness and attentive service.
Booking Selina Serenity Rawai Phuket through Traveloka is simple and ensures you get the best value for your stay. Don't miss out on the opportunity to create lasting memories in this tropical paradise. Room rates at Selina Serenity Rawai Phuket start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! For those looking to extend their Thai adventure, consider these options: Book budget hotels in Phuket Easily book domestic and international flights at low prices

All facilities in Selina Serenity Rawai Phuket

Bar, Cafe and Lounge Selina Serenity Rawai Phuket
Bar, Cafe and Lounge
Swimming Pool Selina Serenity Rawai Phuket
Swimming Pool
Entertainment Facility Selina Serenity Rawai Phuket
Entertainment Facility
Common Space Selina Serenity Rawai Phuket
Common Space
Lobby Selina Serenity Rawai Phuket
Lobby

Things to Do

  • Beach towel
  • Entertainment for adults
  • Fitness center
  • Garden
  • Karaoke
  • Library
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers
  • Poolside bar
  • TV lounge

Sports and Recreations

  • Cycling
  • Darts
  • Diving
  • Fitness center
  • Snorkeling
  • Surfing
  • Waterskiing
  • Water sport
  • Windsurfing

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte lunch
  • Bar
  • Cafe
  • Hot breakfast
  • Snacks
  • Vegetarian meal

General

  • AC
  • Family room
  • Swimming pool
  • Rooftop terrace
  • Smoke-free
  • Terrace

Transportation

  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Secure parking
  • Shopping center shuttle

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • WiFi in public area

Hotel Services

  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Disabled access friendly

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Selina Serenity Rawai Phuket

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
08:00 - 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Group Booking: - Group and Long stay Policy: Bookings under the same name and dates, requiring more than 5 rooms or over 10 people, will follow the Group and Long stay Payment and Cancelation Policy regardless of the rate they have booked. Bookings under the same name and dates extending beyond 14 days, will follow the Group and Long stay Payment and Cancelation Policy regardless of the rate they have booked. - Group and Long stay Payment and Cancelation Policy: 50% deposit of the total amount to guarantee the booking, we will notify the guest before we charge the credit card on the booking. This deposit is nonrefundable. - The remaining 50% of the booking must be paid up to 15 days before the arrival date. This is nonrefundable. The hotel will contact the customer before we charge the remaining 50% and remind them that the remaining amount is due 15 days in advance. If the payment is not received, we will notify in writing that we will hold the booking for an additional 48 hours and if it is not received, the booking will be canceled 10 days prior to arrival. Age Policy: - Please note that all guests must be 18 years of age or older. All guests staying in dorms should provide us Passport as ID. Guests Staying in Dormitories: - For guests staying in dormitories, towel service is available with a refundable deposit of THB 200 per towel. - Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Co-work Space: - Co-work Space: Guests can enjoy access to our co-working space for an additional fee of THB 350 per day. Simply book your co-work pass upon arrival at the reception desk. Non-Smoking Policy: - Smoking is strictly prohibited at all Selina locations. A charge of THB 10,000 will be applied to guests who fail to comply with this policy. We kindly encourage adherence to this rule to avoid unnecessary charges. Important Notice: - Please be advised that there is nearby construction conducted by a third party. Some daytime noise may occur. We apologize for any inconvenience and appreciate your understanding. - Photos are for illustrative purposes only. Actual room interiors and views may vary by location within the resort. - Any booking with a stay on 31 December includes the New Year’s Eve event in the room rate. Pets Policies - Selina is pet friendly!(Not more than 5Kg). Pet owners are required to book private rooms, as pets are not permitted in dormitories. There is also a cost of THB 350 per pet per night and a Refundable deposit of THB 3,000.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 08:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Selina Serenity Rawai Phuket
64
Number of floors in Selina Serenity Rawai Phuket
4
Another facilities in Selina Serenity Rawai Phuket
Beach towel, Entertainment for adults, Fitness center, Garden, Karaoke

Frequently asked question in Selina Serenity Rawai Phuket

What are available facilities at Selina Serenity Rawai Phuket?
There are top facilites at Selina Serenity Rawai Phuket such as AC, Restaurant, Swimming Pool, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Selina Serenity Rawai Phuket?
The standard check-in time at Selina Serenity Rawai Phuket is starting from 15:00 - 22:00 while the latest check-out time is at 08:00 - 11:00
Does Selina Serenity Rawai Phuket provide breakfast?
Yes, Selina Serenity Rawai Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Selina Serenity Rawai Phuket?
Selina Serenity Rawai Phuket is a 5.0-star hotel.
How many floors does Selina Serenity Rawai Phuket have?
Selina Serenity Rawai Phuket has 4 floors.
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More Reviews from Other Guests in Selina Serenity Rawai Phuket

8.8
Very Good
From 613 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Selina Serenity Rawai Phuket

Number of reviews per page
20
40
Top reviews
Bava
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was no option for a floating breakfast or breakfast in the room. I also thought that there were limited options for room service (i.e food was served in Tupperwares)
Rocio
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely loved everything about the hotel. Views are amazing. And the staff were all so helpful.
Tapanga
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing place with the nicest people!
Craig
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best breakfast. Great atmosphere.
Shealyn
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved this property. I said in a garden cabana. AC is great. Definitely need mosquito spray. Only thing I would advise is to use local laundry service from surrounding area as hotel prices are sky high.
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved the vibe of this hotel, probably one of my favourites I’ve stayed in! Fab breakfast with wonderful views and decor. Really chilled atmosphere at the pool and so nice to unwind in the hammock we had on our patio for our garden terrace room
Burmaa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It is nice hotel
Lora
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Such a great location and the staff was amazing. We enjoyed our trip very much!!
HeeJoon
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was my 6th visit to Villa Zolitude. There are many reasons I keep coming back to this venue but the first and the most important one is the unique atmosphere that I cannot find in any place else. The morning I wake up listing to the birds singing, the day I spent swimming in the private pool, the evening I feel the sun down in the villa’s bedroom in the middle of woods. It’s all unique experience that I cannot have in any other places in Phuket. The restaurant is also excellent and with reasonable price. In this visit, I had straight 6 meals only in the hotel either in room or at the restaurant. All satisfied. And you really should try the floating lunch in your villa, too.
Read More
Maya
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good vibes great people
michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was great just the ocean water was dirty
Sophie
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent, beautiful hotel, breathtaking view and all of the staff were so so nice and helpful. Massage top notch and the housekeeping made our room so nice and clean everyday! One of the best hotels I ever stayed at. Thank you Selina serenity!!!
Tamding
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

If you are looking for a peaceful, family-friendly resort with a quiet beach, do not stay here. This property engages in misleading advertising across booking platforms. The rooms featured online—spacious layouts, beach views, private balconies, and pools—represent a small minority of the inventory (at most 20%). Most rooms, including ours, are at the back of the property and are dark, dated, and poorly designed, with balconies facing directly into other rooms. This is nothing like what is advertised. Despite being marketed as a resort, this property caters to party-focused singles and young couples, not families. Loud party music starts as early as 7:30 a.m. and continues all day, making rest impossible. Food and service were unimpressive, but the most concerning issue was hygiene and safety. One day, dirty, muddy water came from our taps. With no phone in the room, we went to the front desk, only to have our complaint dismissed and be told to contact a WhatsApp number instead—unacceptable for a hotel charging resort-level prices. The cost of our family room was wildly disproportionate to the experience. There is no true resort atmosphere: the front desk is chaotic, facilities are minimal, and service is disorganized. The previous night we stayed at Kamala Beach, paid 30% less, and received exceptional service and beachfront accommodations—highlighting just how poor the value here is. This stay was deeply disappointing and misleading. For a peaceful time, stay elsewhere.
Read More
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Friendly staff and great resort activities
Stefan
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Every thing was good
Mwangi
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean and the bathroom was really spacious. I enjoyed the different activities the resort put on every day
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

nice hotel location on the beach. Starting to get a little dated but a renovation is ongoing.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Wxcellent place to stay jear the beach. The sunrises here are amazing. I would come back to stay here definitely
GARY
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The variety was limited
Amy
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing! Staff, cleaning crew, food, activities, location!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Selina Serenity Rawai Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 613 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Selina Serenity Rawai Phuket

Number of reviews per page
20
40
Top reviews
Bava
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was no option for a floating breakfast or breakfast in the room. I also thought that there were limited options for room service (i.e food was served in Tupperwares)
Rocio
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely loved everything about the hotel. Views are amazing. And the staff were all so helpful.
Tapanga
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing place with the nicest people!
Craig
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best breakfast. Great atmosphere.
Shealyn
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved this property. I said in a garden cabana. AC is great. Definitely need mosquito spray. Only thing I would advise is to use local laundry service from surrounding area as hotel prices are sky high.
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved the vibe of this hotel, probably one of my favourites I’ve stayed in! Fab breakfast with wonderful views and decor. Really chilled atmosphere at the pool and so nice to unwind in the hammock we had on our patio for our garden terrace room
Burmaa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It is nice hotel
Lora
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Such a great location and the staff was amazing. We enjoyed our trip very much!!
HeeJoon
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was my 6th visit to Villa Zolitude. There are many reasons I keep coming back to this venue but the first and the most important one is the unique atmosphere that I cannot find in any place else. The morning I wake up listing to the birds singing, the day I spent swimming in the private pool, the evening I feel the sun down in the villa’s bedroom in the middle of woods. It’s all unique experience that I cannot have in any other places in Phuket. The restaurant is also excellent and with reasonable price. In this visit, I had straight 6 meals only in the hotel either in room or at the restaurant. All satisfied. And you really should try the floating lunch in your villa, too.
Read More
Maya
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good vibes great people
michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was great just the ocean water was dirty
Sophie
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent, beautiful hotel, breathtaking view and all of the staff were so so nice and helpful. Massage top notch and the housekeeping made our room so nice and clean everyday! One of the best hotels I ever stayed at. Thank you Selina serenity!!!
Tamding
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

If you are looking for a peaceful, family-friendly resort with a quiet beach, do not stay here. This property engages in misleading advertising across booking platforms. The rooms featured online—spacious layouts, beach views, private balconies, and pools—represent a small minority of the inventory (at most 20%). Most rooms, including ours, are at the back of the property and are dark, dated, and poorly designed, with balconies facing directly into other rooms. This is nothing like what is advertised. Despite being marketed as a resort, this property caters to party-focused singles and young couples, not families. Loud party music starts as early as 7:30 a.m. and continues all day, making rest impossible. Food and service were unimpressive, but the most concerning issue was hygiene and safety. One day, dirty, muddy water came from our taps. With no phone in the room, we went to the front desk, only to have our complaint dismissed and be told to contact a WhatsApp number instead—unacceptable for a hotel charging resort-level prices. The cost of our family room was wildly disproportionate to the experience. There is no true resort atmosphere: the front desk is chaotic, facilities are minimal, and service is disorganized. The previous night we stayed at Kamala Beach, paid 30% less, and received exceptional service and beachfront accommodations—highlighting just how poor the value here is. This stay was deeply disappointing and misleading. For a peaceful time, stay elsewhere.
Read More
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Friendly staff and great resort activities
Stefan
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Every thing was good
Mwangi
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean and the bathroom was really spacious. I enjoyed the different activities the resort put on every day
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

nice hotel location on the beach. Starting to get a little dated but a renovation is ongoing.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Wxcellent place to stay jear the beach. The sunrises here are amazing. I would come back to stay here definitely
GARY
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The variety was limited
Amy
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing! Staff, cleaning crew, food, activities, location!
Number of reviews per page
20
40