Siva Royal Hotel

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8.6
/10
Very Good
452 reviews

What Guests Say About Their Stay

Miss P. M.

9.7
/ 10
The room is spacious, clean, comfortable, the service staff are smiling. Coming to Phatthalung, I will always stay here
See original

Nash J.

9.4
/ 10
Convenient, convenient, clean rooms, big rooms, good value for money. Good service staff speak good, friendly and ready to serve since the staff at reception. Until the housekeeper cleaning the room
See original

Suparit p.

9.7
/ 10
Clean room, good atmosphere, located in the city, very convenient to travel. Parking is adequate, delicious food, friendly reception staff.
See original

Sasithorn S.

9.1
/ 10
The rooms are comfortable, the service staff are very good.
See original

Nasree M.

9.7
/ 10
Luxurious, comfortable, full facilities
See original
In the Area
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1 Phattana Road, Tumbon Khuhasawan, AmphoeMuang Phattalung , Khuha Sawan, Muang Phatthalung, Phatthalung, Thailand, 93000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Siva Royal Hotel is a good choice when you are visiting Khuha Sawan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Siva Royal Hotel

1 Phattana Road, Tumbon Khuhasawan, AmphoeMuang Phattalung , Khuha Sawan, Muang Phatthalung, Phatthalung, Thailand, 93000
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Lobby Siva Royal Hotel
Lobby 2 Siva Royal Hotel

Discover More About Siva Royal Hotel

Discover the charm and comfort awaiting you at **Siva Royal Hotel**, a premier accommodation choice nestled in the heart of Phatthalung, Thailand. This inviting hotel offers a serene escape with excellent amenities, making it an ideal destination for both leisure and business travelers seeking a memorable stay. Room rates at Siva Royal Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Siva Royal Hotel Location

Siva Royal Hotel is conveniently situated in the vibrant Muang Phatthalung District, placing you at the center of Phatthalung's rich cultural tapestry and natural beauty. Located at เลขที่ 1 ถนนพัฒนา, ตำบลคูหาสวรรค์ อำเภอเมืองพัทลุง, คูหาสวรรค์, อำเภอเมืองพัทลุง, พัทลุง, ประเทศไทย, 93000, the hotel offers easy access to the city's main attractions and transportation hubs. It is approximately a 15-minute drive from the Phatthalung Railway Station, a key transit point for exploring the region. The atmosphere surrounding Siva Royal Hotel is one of tranquil elegance, offering a peaceful retreat from the everyday hustle while remaining close enough to experience the local way of life. Imagine stepping out to discover local markets or enjoying the serene landscapes that Phatthalung is renowned for.

Siva Royal Hotel Facilities & Services

Facilities for guests at Siva Royal Hotel are designed to ensure a comfortable and enjoyable experience. The hotel provides a range of services to cater to every need:
  • Swimming Pool:

    A refreshing oasis for guests to relax and unwind. Open daily from 8:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with a well-equipped gym. Available from 7:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy delicious local and international cuisine at the hotel's on-site restaurant. Operating hours are 7:00 AM to 10:00 PM.
  • Bar:

    Unwind with a selection of beverages in a relaxed setting. Open from 11:00 AM to 11:00 PM.
  • Free Wi-Fi:

    Stay connected throughout the hotel with complimentary high-speed internet access.
  • 24-Hour Front Desk:

    Our dedicated staff are available around the clock to assist you.
  • Concierge Services:

    Get assistance with tour bookings, transportation, and local recommendations.
  • Luggage Storage:

    Secure storage is available for your convenience.
  • Free Parking:

    Ample parking space is provided for guests traveling by car.

Siva Royal Hotel Room Types

Explore the diverse room types of Siva Royal Hotel, each thoughtfully designed to provide comfort and style. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    Offering a comfortable space with a choice of King or Twin beds. Available with City View or Garden View. Non-smoking rooms are standard.
  • Superior Room:

    A well-appointed room providing a cozy ambiance. Available with City View. Non-smoking rooms are standard.
  • Junior Suite:

    For those seeking a little extra space and luxury, the Junior Suite offers enhanced amenities and a separate seating area. Features a King bed and City View. Non-smoking.
  • Family Suite:

    Ideal for families, this spacious suite features multiple beds and ample room to relax. Offers a Garden View. Non-smoking.
Some of our suites are equipped with a bathtub for an enhanced bathing experience. Please inquire at the time of booking. Siva Royal Hotel is not a pet-friendly establishment.

Siva Royal Hotel Dining & Restaurants

Savor a culinary journey at Siva Royal Hotel, where delightful dining experiences await. The hotel features a main restaurant and a cozy bar, offering a variety of flavors to please every palate.
  • The Royal Kitchen:

    Our main restaurant serves a delectable breakfast buffet daily from 6:30 AM to 10:00 AM. For lunch and dinner, enjoy a selection of authentic Thai dishes and international favorites. Estimated price per person for lunch/dinner is around 300-500 THB. Operating hours: 6:30 AM - 10:00 PM.
  • The Royal Lounge:

    A perfect spot to unwind with a refreshing drink. Choose from a range of cocktails, local beers, and non-alcoholic beverages. Operating hours: 11:00 AM - 11:00 PM.

Siva Royal Hotel Nearby Attractions and Activities

Immerse yourself in the beauty and culture of Phatthalung by exploring the captivating attractions near Siva Royal Hotel.
  • Khao Pu-Khao Ya National Park:

    Discover the lush rainforests, stunning waterfalls, and diverse wildlife of this protected natural area.
  • Thale Noi Waterfowl Reserve:

    Witness the breathtaking spectacle of thousands of migratory birds in this important wetland sanctuary.
  • Wat Phra Borommathat Chaiya:

    Visit this ancient and revered temple, a significant historical and religious site in the region.
  • Phatthalung City Pillar Shrine:

    Experience the spiritual heart of the city and learn about local traditions.
  • Local Markets:

    Explore vibrant local markets to sample regional delicacies, shop for unique handicrafts, and experience the authentic Phatthalung lifestyle.
If you are looking for other activities around Siva Royal Hotel, check out the best deals on Traveloka: Recommended activities in Phatthalung!

How to Get to Siva Royal Hotel from the Airport

Navigating your journey to Siva Royal Hotel is straightforward, with several convenient options available. The airport transfer service of Siva Royal Hotel can be arranged for a seamless arrival. Here's how to get to Siva Royal Hotel:
  • Private Airport Transfer:

    For ultimate convenience, pre-book a private car through the hotel or via airport transfer services. This service typically costs around 800-1200 THB, depending on the airport and vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Siva Royal Hotel usually takes about 45-60 minutes and may cost between 600-900 THB.
  • Ride-hailing Service:

    You can also use a popular ride-hailing service app to book a car. Prices are comparable to metered taxis.
  • Local Transport:

    For a more local experience, you can take a bus or songthaew from the airport to the city center and then a short taxi or tuk-tuk ride to the hotel. This is the most budget-friendly option, likely costing under 300 THB.

Summary of Why You Should Choose to Stay at Siva Royal Hotel

Choosing Siva Royal Hotel for your Phatthalung adventure means opting for comfort, convenience, and exceptional value. With excellent room availability at Siva Royal Hotel, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in the heart of Muang Phatthalung, offering easy access to attractions and local culture.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites designed for relaxation.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Warm Hospitality:

    Experience the renowned Thai friendliness and dedicated service from our staff.
  • Great Value:

    Competitive pricing ensures a memorable stay without breaking the bank.
Ready to experience the best of Phatthalung? Booking Siva Royal Hotel is simple and rewarding. Secure your stay today and take advantage of exclusive offers. Book budget hotels in Phatthalung and Easily book domestic and international flights at low prices through Traveloka for a complete travel solution.

All facilities in Siva Royal Hotel

Entertainment Facility Siva Royal Hotel
Entertainment Facility
Common Space Siva Royal Hotel
Common Space
Lobby Siva Royal Hotel
Lobby
Accommodation Services Siva Royal Hotel
Accommodation Services
Exterior Siva Royal Hotel
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast (surcharge)
  • Cafe

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

In-room Facilities

  • In-room safe
  • Refrigerator
  • Shower

General

  • AC
  • Non-smoking room

Things to Do

  • Fitness center

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Siva Royal Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Siva Royal Hotel
73
Number of floors in Siva Royal Hotel
4
Another facilities in Siva Royal Hotel
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast (surcharge), Cafe

Frequently asked question in Siva Royal Hotel

What are available facilities at Siva Royal Hotel?
There are top facilites at Siva Royal Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Siva Royal Hotel?
The standard check-in time at Siva Royal Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Siva Royal Hotel provide breakfast?
Yes, Siva Royal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Siva Royal Hotel?
Siva Royal Hotel is a 4.0-star hotel.
How many floors does Siva Royal Hotel have?
Siva Royal Hotel has 4 floors.
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More Reviews from Other Guests in Siva Royal Hotel

Overall Ratings & Reviews Siva Royal Hotel

Traveloka (430)
Other sources (22)
8.7
Very Good
From 430 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

7.9

Location

8.6

Service and Facilites

8.8

People often mention about Siva Royal Hotel
All
Distance to City Center (2)
Staff Friendliness (2)
Ambiance (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Sort by
Most Recent
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Traveler Reviews Siva Royal Hotel

Number of reviews per page
20
40
Customer reviews
จ***์
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel was clean and the reception staff were polite and provided good service.
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for taking a moment to share your experience at Siva Royal Hotel. We are so pleased to hear you found our services and products were met your expectation. We look forward to welcoming you back again soon.
ท***ง
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
Clean accommodation in the heart of the city, suitable for staying.
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Accommodation's Reply
08 Oct 2024
Dear Valued Customers Thank you for sharing your recent experience review at Shiva Royal. We are committed to providing professional customer service and we are thrilled to hear that we made such a good impression on you. We hope you will visit us again soon. Thank you very much. Executive Team of Siva Royal Hotel
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A***p
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 105 week(s) ago
The restaurant staff spoke very badly, cut off service, refused without advising customers, and pushed it to the customers' fault // I feel bad and it was my fault for choosing to stay here.
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1 people find it helpful
Accommodation's Reply
27 Aug 2024
Dear Mr. Athip, We are very sorry to hear that you had a bad experience with our staff. We have shared your feedback with our team to improve on these areas. We apologize that you had a bad experience during your stay and we hope that you will give us another chance to prove our service. We would also like to encourage you to contact our front desk manager to discuss your experience in more detail to ensure that your next visit will be more comfortable. Best regards Hemwan Songsurin Reception Manager, Siva Royal Hotel
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Jaonang W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
The hotel service is very good. Lovely staff always smiling. If there is a chance, I will definitely come to stay again.
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Accommodation's Reply
26 Nov 2023
Dear Mr. Wacharaporn Thank you for sharing your review of your recent experience. Our staff at Siva Royal Hotel is committed to providing professional customer service. And we are happy to hear that it made a good impression on you. We hope you'll visit us again soon. Best regards, Siva Royal Hotel
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Sareena M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 185 week(s) ago
พนักงานต้อนรับ ดีมากๆค่ะ เดินทางมาไกลๆเหนื่อยๆ หายเหนื่อยเลย ❤️
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Chatyada M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 232 week(s) ago
Clean rooms, quiet, good service staff.
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1 people find it helpful
Kwang S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 279 week(s) ago
ดีทุกอย่าง แต่ห้องน้ำไม่มีกั้นเปียก-แห้ง
Find this review helpful?
Miss P. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 281 week(s) ago
The room is spacious, clean, comfortable, the service staff are smiling. Coming to Phatthalung, I will always stay here
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1 people find it helpful
Profile Picture
Chatyada M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 281 week(s) ago
Clean rooms, very good service staff.
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Somporn S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
Clean, near the city, good reception staff Convenient parking, quiet.
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Pimchada K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The staff at the reception are smiling, the hotel is clean
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Burit T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The room is clean, has good equipment for the room. Decorated like a condo The air conditioner is very cool, I like the most, the breakfast is very delicious Served to the room 👍💕
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Natsaran G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 296 week(s) ago
The staff is very nice 😊 speaks very well
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kritsana S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 296 week(s) ago
Beds should improve. It looks like it's broken. Also let us stay But want another good
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1 people find it helpful
Wassana P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 299 week(s) ago
Very good place to stay Good service staff, good value
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1 people find it helpful
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Nichapat B.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 307 week(s) ago
I have booked 2 twin (single bed) rooms but what we got was 2 double rooms even I have booked for these kind of rooms. The problem was their front officers do not understand what different between single bed and double bed. Also rooms were fully booked so I guess management must be improved and must be trained staffs and after I checked out front officers still called me for checking in and they assumed my check in has not done but I told them I did it when I first checked in.
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Thinnawat T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 315 week(s) ago
*** Feel not OK, lose emotion and not impressed ** Starting before entering the room - Key card can not open to the room, call the reception and the staff must take it to arrange for it again (standing and waiting) - OK Key card can be used but Open the door. Why? I hurried to leave the room (still good that there are no people walking naked ... ohh), call the reception again, I have to sit and wait for another 10 minutes (reiterating that Tabuyung is really in the evening). Think in your heart why?) Why open the door, why, why? Smaller room Asked to the staff to answer that I really apologize to you, the customer. Wait, we will return the price difference of the room for you. Not talking about yesterday Until I had to ask Did you come to a conclusion? The answer is the room provided by the hotel is exactly as booked with the app, it is Delux room only. Ah, Che *** (in mind) and the room that was provided in the first place is Upgrade to us as Grand delux She said confidently OK and OK and OK, you're not wrong! But ask, Grand delux or Delux, the person defining it is the hotel side, not me, I know, or should I know, right? In the beginning, you were kind, kind, and compassionate in upgrading the room for me? It happened because of you. In the end, I just want more responsibility. Because I shouldn't have lost my temper with these things. Last question If something like this happens to you (Reception), do you think you're OK? Finish
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1 people find it helpful
Ian w.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 337 week(s) ago
Have problems when checking in again
Find this review helpful?
Piyawich K.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 345 week(s) ago
Breakfast was a bit less common. By sharing good, clean, quiet
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1 people find it helpful
Arunee Uppakandee
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 350 week(s) ago
The staff is smiling and friendly. The rooms are clean and have all the amenities.
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Siva Royal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Siva Royal Hotel

Traveloka (430)
Other sources (22)
8.7
Very Good
From 430 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

7.9

Location

8.6

Service and Facilites

8.8

People often mention about Siva Royal Hotel
All
Distance to City Center (2)
Staff Friendliness (2)
Ambiance (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Siva Royal Hotel

Number of reviews per page
20
40
Customer reviews
จ***์
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel was clean and the reception staff were polite and provided good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for taking a moment to share your experience at Siva Royal Hotel. We are so pleased to hear you found our services and products were met your expectation. We look forward to welcoming you back again soon.
ท***ง
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
Clean accommodation in the heart of the city, suitable for staying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2024
Dear Valued Customers Thank you for sharing your recent experience review at Shiva Royal. We are committed to providing professional customer service and we are thrilled to hear that we made such a good impression on you. We hope you will visit us again soon. Thank you very much. Executive Team of Siva Royal Hotel
Translated by Google Icon
See original
A***p
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 105 week(s) ago
The restaurant staff spoke very badly, cut off service, refused without advising customers, and pushed it to the customers' fault // I feel bad and it was my fault for choosing to stay here.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Aug 2024
Dear Mr. Athip, We are very sorry to hear that you had a bad experience with our staff. We have shared your feedback with our team to improve on these areas. We apologize that you had a bad experience during your stay and we hope that you will give us another chance to prove our service. We would also like to encourage you to contact our front desk manager to discuss your experience in more detail to ensure that your next visit will be more comfortable. Best regards Hemwan Songsurin Reception Manager, Siva Royal Hotel
Translated by Google Icon
See original
Jaonang W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
The hotel service is very good. Lovely staff always smiling. If there is a chance, I will definitely come to stay again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Nov 2023
Dear Mr. Wacharaporn Thank you for sharing your review of your recent experience. Our staff at Siva Royal Hotel is committed to providing professional customer service. And we are happy to hear that it made a good impression on you. We hope you'll visit us again soon. Best regards, Siva Royal Hotel
Translated by Google Icon
See original
Profile Picture
Sareena M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 185 week(s) ago
พนักงานต้อนรับ ดีมากๆค่ะ เดินทางมาไกลๆเหนื่อยๆ หายเหนื่อยเลย ❤️
Find this review helpful?
Profile Picture
Chatyada M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 232 week(s) ago
Clean rooms, quiet, good service staff.
Translated by Google Icon
See original
1 people find it helpful
Kwang S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 279 week(s) ago
ดีทุกอย่าง แต่ห้องน้ำไม่มีกั้นเปียก-แห้ง
Find this review helpful?
Miss P. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 281 week(s) ago
The room is spacious, clean, comfortable, the service staff are smiling. Coming to Phatthalung, I will always stay here
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Chatyada M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 281 week(s) ago
Clean rooms, very good service staff.
Translated by Google Icon
See original
Find this review helpful?
Somporn S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
Clean, near the city, good reception staff Convenient parking, quiet.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Pimchada K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The staff at the reception are smiling, the hotel is clean
Translated by Google Icon
See original
Find this review helpful?
Burit T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The room is clean, has good equipment for the room. Decorated like a condo The air conditioner is very cool, I like the most, the breakfast is very delicious Served to the room 👍💕
Translated by Google Icon
See original
Find this review helpful?
Natsaran G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 296 week(s) ago
The staff is very nice 😊 speaks very well
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
kritsana S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 296 week(s) ago
Beds should improve. It looks like it's broken. Also let us stay But want another good
Translated by Google Icon
See original
1 people find it helpful
Wassana P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 299 week(s) ago
Very good place to stay Good service staff, good value
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Nichapat B.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 307 week(s) ago
I have booked 2 twin (single bed) rooms but what we got was 2 double rooms even I have booked for these kind of rooms. The problem was their front officers do not understand what different between single bed and double bed. Also rooms were fully booked so I guess management must be improved and must be trained staffs and after I checked out front officers still called me for checking in and they assumed my check in has not done but I told them I did it when I first checked in.
Read More
Find this review helpful?
Thinnawat T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 315 week(s) ago
*** Feel not OK, lose emotion and not impressed ** Starting before entering the room - Key card can not open to the room, call the reception and the staff must take it to arrange for it again (standing and waiting) - OK Key card can be used but Open the door. Why? I hurried to leave the room (still good that there are no people walking naked ... ohh), call the reception again, I have to sit and wait for another 10 minutes (reiterating that Tabuyung is really in the evening). Think in your heart why?) Why open the door, why, why? Smaller room Asked to the staff to answer that I really apologize to you, the customer. Wait, we will return the price difference of the room for you. Not talking about yesterday Until I had to ask Did you come to a conclusion? The answer is the room provided by the hotel is exactly as booked with the app, it is Delux room only. Ah, Che *** (in mind) and the room that was provided in the first place is Upgrade to us as Grand delux She said confidently OK and OK and OK, you're not wrong! But ask, Grand delux or Delux, the person defining it is the hotel side, not me, I know, or should I know, right? In the beginning, you were kind, kind, and compassionate in upgrading the room for me? It happened because of you. In the end, I just want more responsibility. Because I shouldn't have lost my temper with these things. Last question If something like this happens to you (Reception), do you think you're OK? Finish
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Ian w.
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7.5
/10
Reviewed 337 week(s) ago
Have problems when checking in again
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Piyawich K.
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Family
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9.1
/10
Reviewed 345 week(s) ago
Breakfast was a bit less common. By sharing good, clean, quiet
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Arunee Uppakandee
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Backpacking
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8.8
/10
Reviewed 350 week(s) ago
The staff is smiling and friendly. The rooms are clean and have all the amenities.
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