Twinpalms Surin Beach Phuket

Staff was amazing, nice room, beautiful swimming pool, 5min walking from best beach in Phuket, Surin Beach. It's a shame there are no hotel amenities on the beach, such as sun-beds, bars, etc.

Everything was perfect

The staff were very friendly and helpful.

What a beautiful resort, so much luxury and simplicity at the same time! The staff were beyond helpful and respectful. We can’t wait to come back! Highly recommend! You won’t be disappointed. And the Catch beach club was a beautiful top tier!

Amazing time . 👌Amazing place 👌 amazing people 👌 all I can say is bloody amazing

Top place I stayed in phuket .. Only downside to it is the view from the rooms, other than that I would give this place 10 Stars.

I traveled solo and enjoyed it very much. Lovely staff. Great for families too. Big lap pool, very relaxing and some fun too. Very quiet at night. Shuttle service to 2 other beach front restaurants/lounges every hour was awesome. I would definitely consider going back.

First, Lobby was beautiful. Room was clean and comfortable. I take the best rest with kind service.

Beautiful resort! Tranquil and chill vibes. Food was delicious. They also had an amazing gym! My room was comfortable and had an outside terrace.

Stunning place

The hotel staff keeps this place very clean. Everyone is very friendly. It has as calming peaceful ambiance.

Nicest hotel I have ever stayed at. Thank yo again for everything.

I recently stayed at Twinpalms Phuket and had the absolute best time! From the moment we arrived, I were treated like royalty. The staff were incredibly warm, friendly, and attentive, always greeting us with genuine smiles and making sure every detail of our stay was perfect. The hotel itself is stunning—beautifully designed, chic yet cozy, surrounded by lush tropical greenery and featuring an amazing pool area. I spent countless relaxing hours lounging by the crystal-clear pool. My room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I loved the thoughtful touches like fresh flowers and personalized welcome messages. Waking up each morning to the serene views of the tropical gardens was pure bliss. A huge thank you to the entire team at Twinpalms Phuket for making my stay unforgettable. If you’re looking for a luxurious, friendly, and genuinely joyful experience this is it.

Liked all

It was very relaxing atmosphere. Thoroughly enjoyed the stay but unfortunately due to my inability to walk much and area around was hilly I couldn’t get out much unless I used a taxi service. Also, the hotel had a few steps in the entrance which I made me quite wary I might fall when coming up and down them. Apart from that it was an awesome place to stay.

Too many Russians - I will never come back to Phuket

Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.

I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.

Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you

Our honeymoon in Southeast Asia took us to 7 cities across 5 countries, all at 5-star resorts that exceeded our expectations—except for Twimpalms Phuket. This resort barely qualifies as a 3.5-star property. I was misled by the overly positive reviews on Expedia, which seem questionable upon reflection. The only good feature was the pool, however it felt cramped and overshadowed by tall trees, leaving little room for sunlight. The public beach across the street was dirty, though the hotel offers transfers to a more appealing beach club 10 minutes away. The resort's atmosphere was surprisingly dull, bordering on lifeless. Our room was outdated. There was no door for the toilet, and the weak flush required multiple attempts. The shower lacked a door, resulting in water flooding the bathroom. The bathrobes were so thin they were nearly transparent. While the room had a wide sliding door facing the pool/common area, the glass was see through providing no privacy, forcing us to keep the curtains closed. Breakfast was a letdown and unsanitary. I witnessed the chef taste food from a soup spoon and reusing it. One morning, we had to share a table with other people, and the quality of food and coffee was poor. We prepaid breakfast for four days but only used two. Rooms lack an iron and board, requiring us to request them from room service, sometimes waiting an hour. At checkout, I was unexpectedly chased down for a $12 charge for a small fruit plate ordered while waiting for an iron.