Palm Beach Resort

Hotels
7.4
/10
Pleasant
58 reviews

What Guests Say About Their Stay

Gail

10.0
/ 10
Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment

Michele

10.0
/ 10
Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again

Raven

10.0
/ 10
I stayed at Palm Beach Hotel for about 7 nights and it was the best nights that i had.The hotel was my happy place those days. The ac was on the lowest number it could go to and the water for the shower was as cold as i needed. the room was simple but great. the power would go out but only in the mid day so that is when we were gone out and about any ways. we made friends with the front desk fast. the security guards always said hello and have a good day when we entered and left the hotel. they always checked in my brothers whenever they came which was everyday lol. There was breakfast every morning which Arnold is the supervisor of the kitchens and the best he told me to go to a local store that sold American food and he would have them cook it for me and never charged me extra. He was our go to guy when i got hungry. there was a live band at the hotel and everyday they had water polo being played. there was a painter by the pool named Usif (i think that's how you spell it) but he did all of the art work on the hotel. sweet guy we bought 3 pics from him even took pics while he painted them. our room was cleaned every day by the same person. i am happy to say that this hotel is not only a great place to pick but the people who work in it make it even better. this place became my home away from home while visiting The Gambia. Thank you to all who made my trip a happy one.
In the Area
See Map
Kotu Stream Road, Kanifing, Banjul, The Gambia

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Near Senegambia Craft Market
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What's around Palm Beach Resort

Kotu Stream Road, Kanifing, Banjul, The Gambia
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General


Near Senegambia Craft Market

Location


Located in Serrekunda, Palm Beach Resort is connected to a shopping center, within a 5-minute drive of Senegambia Craft Market and Tropic Shopping Centre. This beach hotel is 2.1 mi (3.4 km) from Senegambia Beach and 2.1 mi (3.4 km) from Kololi Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Senegambia Craft Market - 1 km / 0.6 mi
Tropic Shopping Centre - 2.9 km / 1.8 mi
African Living Art Centre - 3.4 km / 2.1 mi
Sakura Arts Studio - 3.6 km / 2.2 mi
Kololi Beach - 3.7 km / 2.3 mi
Senegambia Beach - 3.7 km / 2.3 mi
Sir Dawda Kairaba Jawara International Conference Center - 4.1 km / 2.6 mi
Bijilo Forest Park - 4.3 km / 2.6 mi
Bijilo Beach - 4.3 km / 2.7 mi
Independence Stadium - 4.3 km / 2.7 mi
Bakau Beach - 4.9 km / 3 mi
Botanic Gardens - 6.3 km / 3.9 mi
Cape Point Beach - 7.8 km / 4.8 mi
Abuko National Park - 12.5 km / 7.8 mi
Abuko Nature Reserve - 13.9 km / 8.6 mi

The preferred airport for Palm Beach Resort is Banjul (BJL-Banjul Intl.) - 21.8 km / 13.6 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


At Palm Beach Resort, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 165 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Bathrooms with showers are provided.

All facilities in Palm Beach Resort

Bar, Cafe and Lounge Palm Beach Resort
Bar, Cafe and Lounge
Swimming Pool Palm Beach Resort
Swimming Pool
Fitness Center Palm Beach Resort
Fitness Center
Functional Hall Palm Beach Resort
Functional Hall
Common Space Palm Beach Resort
Common Space

Things to Do

  • Beach umbrella
  • Spa
  • Outdoor pool
  • Garden
  • Private beach
  • Beach sun loungers
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Terrace

Hotel Services

  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Palm Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:30
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Cash deposit required, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO, No elevators
  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 12:30 - to 12:00
Available rooms at Palm Beach Resort
165
Number of floors in Palm Beach Resort
16
Another facilities in Palm Beach Resort
Beach umbrella, Spa, Outdoor pool, Garden, Private beach

Frequently asked question in Palm Beach Resort

What are available facilities at Palm Beach Resort?
There are top facilites at Palm Beach Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm Beach Resort?
The standard check-in time at Palm Beach Resort is starting from 14:00 - 12:30 while the latest check-out time is at Before 12:00
What is the star rating of Palm Beach Resort?
Palm Beach Resort is a 3.0-star hotel.
How many floors does Palm Beach Resort have?
Palm Beach Resort has 16 floors.
How many rooms are available at Palm Beach Resort?
Palm Beach Resort has 165 rooms in total.
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More Reviews from Other Guests in Palm Beach Resort

7.4
Pleasant
From 58 reviews
Cleanliness

8.0

Room Comfort

6.8

Location

8.6

Service and Facilites

7.8

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Most Relevant
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Traveler Reviews Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Rosemary
icon-Leisure
Leisure
2.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Read More
Bintu
icon-with Children
with Children
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Quite ok
Alexander
4.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Read More
Modou
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Wonderful experience. I will definitely consider coming back in the future.
Gail
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Ramlat
icon-with Partner
with Partner
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Lamin
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Ruth
8.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte
Joshua
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
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Kenneth
2.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
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Susan
icon-Family
Family
6.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Hans
2.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.
Read More
JENNEH
icon-with Partner
with Partner
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

It was lovely but Breakfast needs to be improve and also the WiFi.
Ruth
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.
anthony
icon-Family
Family
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.
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Al Ceesay
4.0
/10
Reviewed 594 week(s) ago

Expedia Group verified review

The hotel was ok very basic had lots of problems with the wifi and the taxi drivers at the entrance who are always asking for money not a good image, Apart from that the staffs are very helpful and friendly I got on very well with them.
PeterT
6.0
/10
Reviewed 640 week(s) ago

Hotels.com verified review

The Palm Beach is a good holiday and package hotel, not expensive, well located, and excellent value for money. Rooms were large, housekeeping was good - fresh sheets and towels every day, rooms well cleaned, staff very friendly and pleasant. No aircon in rooms, which is OK as long as the nights are cool. No TV in my room despite asking several times. But big screen in lobby bar made up for it. My room was at the back, well away from the pool and the evening entertainment, which I appreciated - although the music stops around 10.30 which is fine. I was impressed with the good security of the hotel and the lovely beach. The only downside was the breakfasts, which can definitely do with improvement (e.g. real coffee, more types of cereal).
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Number of reviews per page
20
40

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Lobby 4 Palm Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 58 reviews
Cleanliness

8.0

Room Comfort

6.8

Location

8.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Rosemary
icon-Leisure
Leisure
2.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Read More
Bintu
icon-with Children
with Children
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Quite ok
Alexander
4.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Read More
Modou
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Wonderful experience. I will definitely consider coming back in the future.
Gail
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Ramlat
icon-with Partner
with Partner
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Lamin
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Ruth
8.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte
Joshua
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Read More
Kenneth
2.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Read More
Susan
icon-Family
Family
6.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Hans
2.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.
Read More
JENNEH
icon-with Partner
with Partner
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

It was lovely but Breakfast needs to be improve and also the WiFi.
Ruth
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.
anthony
icon-Family
Family
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.
Read More
Al Ceesay
4.0
/10
Reviewed 594 week(s) ago

Expedia Group verified review

The hotel was ok very basic had lots of problems with the wifi and the taxi drivers at the entrance who are always asking for money not a good image, Apart from that the staffs are very helpful and friendly I got on very well with them.
PeterT
6.0
/10
Reviewed 640 week(s) ago

Hotels.com verified review

The Palm Beach is a good holiday and package hotel, not expensive, well located, and excellent value for money. Rooms were large, housekeeping was good - fresh sheets and towels every day, rooms well cleaned, staff very friendly and pleasant. No aircon in rooms, which is OK as long as the nights are cool. No TV in my room despite asking several times. But big screen in lobby bar made up for it. My room was at the back, well away from the pool and the evening entertainment, which I appreciated - although the music stops around 10.30 which is fine. I was impressed with the good security of the hotel and the lovely beach. The only downside was the breakfasts, which can definitely do with improvement (e.g. real coffee, more types of cereal).
Read More
Number of reviews per page
20
40