El Mouradi Djerba Menzel

6/10

All previous comments about conditions of hotel are about to be right. But I want to add that the staff was was extremely helpful and nice. Specially for a single mom and teen daughter. We bout felt very safe there. More than in any country we visit before. The entertainment team at this hotel was absolutely outstanding. They worked from morning until midnight with endless energy, smiles, and dedication, making sure every guest felt involved and happy. Their positivity created an amazing atmosphere every day. They made every day fun, unforgettable, and full of good chaos. Special thanks to Willy, Rico and Hetchi.

Could be better - got woken up by the renovation, the walls are not sound proof so I could hear everything from my neighbors and you need to pay by cash all the time which is inconvenient

À FUIR !!!!! Pub mensongères, leurs photos internet n’est que mensonge ! Cet hôtel est HORRIBLE !!!!!!! Ce n’est pas un hôtel 4 étoiles; c’est un hôtel 2 étoiles !!!!! Tout est sale, les poubelles débordent, il y a des choses partout par terre, les piscines sont remplies, l’eau est sale ! Il y a sois disant des activités pour les enfants, il n’y a rien à part 3 toboggans ! La nourriture n’en parlons pas, elle est ignoble mais vraiment ignoble ! Même mon fils de 6 ans m’a dit maman c’est deguelasse je mange pas ici alors que dieu sait qu’il n’est pas compliqué ! Un jour j’ai voulu allé aux toilettes de la piscine, et dans une des pièces des toilettes c’était une douche et par terre il y a avait du CACA !!!!! DU CACA quelqu’un ki avait fait caca par terre normal !!!!!! Leur cuisine pue la mauvaise huile, mon fils a mangé des donuts façon beignet qu’ils avaient fait au goûter il est tombé malade juste après alors que nous sommes à Djerba depuis le 8 août et il n’a jamais été malade !!!!!! Nous avons fait 3 nuits dans cet hôtel horrible, on se sentait pas bien du tout, je suis restée le 1er jour à l’hôtel après je me réveillais et je sortais jusqu’à’’qu’au soir, heureusement c’était que 3 nuits ! Le personnel est pas sympa. La chambre n’en parlons pas, ideuse, sale, de la poussière partout, des toiles d’araignées alors que la femme de ménage est passé mais ne nettoie rien, des taches sur les draps. Des araignées, fourmis dans ma chambre, on a pas voulu me changer de chambre

Aside from the entertainment staff who were awesome , the rest were either rude or not attentive. Food was poor , same everytime and ran of food often. Meal times were race for the fittest . In multiple occasions , i took the family to dine out instead of going through the madness of the Buffet. Maybe I expected more but this one really disappointed

- The food is not bad it requires more options/variaty. - Under the bed is not clean in the room. - The room’s furniture is quite old. - The bath towels aren’t available on time. - The electricity shots down at least once a day. - The water flow is very low during peak time. - Overall the hotel needs renovation. Thank you very much.

The worst hotel I ever been to I will never ever comeback again

Do not confuse 4* Tunisian with 4* UK or you will be bitterly disappointed. On arrival we were given a room in the hotel when I had booked a bungalow and had to go back to reception to ask to be moved to a bungalow. The hotel, bungalows and grounds badly need updating and the mattresses very firm leading to aching joints. Food not hot and very repetitive, drinks very limited and entertainment poor although this may be because it's low season. Staff ok but think they prefer the German and french guests who massively outnumbered us.

When I arrived, they tried to deceive me and give me a Bungalow, even though my reservation was a superior room. Then, there was negligence from the staff, as they poured kerosene on the floor, which caused me to slip and sustain serious injuries. Despite that, they did not pay any attention to the matter and did not provide any medical assistance.

The staff cleaning were great food not so good limited choices seems like heated up left over food drink is so bad it is like drinking water from the tap if you are single or solo traveler i wouldn't recommend staying in this hotel. It was so boring and out dated hotel never again

We’ve been in Djerba for only 5 days and we booked up at last minute. Food was amazing, excellent variety at the buffet, mainly traditional Tunisian food. The all inclusive included only soft drinks but with a little extra $ you could have local alcoholic beverages but honestly didn’t worth it! (Tap beer and strong liquor are not good) You end up paying to get bottled beer. Nice bar service at the pool close to the beach. General cleanest is excellent at the room, bathroom room and buffet. With less then 20 dinars you can go everywhere on the island. Would definitely go back to Mouradi Djerba!

Good staff and service

Variety of food, nice swimming pool

Nice

greart

great

Bad staff

Swimming pool

We had an excellent stay here! The resort is beautiful and they have a ton of activities if you want a break from lounging on the beach. Staff were extremely friendly and went out of their way to help us

Excellent Reception, clean tidy, sweet memories. Thank you all