Clarion Hotel Istanbul Mahmutbey

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8.0
/10
Very Good
261 reviews

What Guests Say About Their Stay

Honorio

10.0
/ 10
Great services , the housekeepers were very helpful , front desk an concierge personal were great

M

10.0
/ 10
Very helpful and friendly…The gentleman at Reception called Oner, was remarkably helpful.. five stars for him…👍👍👍, This is review is based upon his outstanding customer service..

Ezgi

10.0
/ 10
We stayed at the hotel for 1 night. Room was very clean, comfortable and not very small. Everything that we need was available in the room. We're glad to stay there.
In the Area
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Mahmutbey Mah. Peyami Safa, Cad. No:44, Bagcilar, Bagcilar, Istanbul, Turkey, 34218

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Clarion Hotel Istanbul Mahmutbey is a good choice when you are visiting Bagcilar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Clarion Hotel Istanbul Mahmutbey

Mahmutbey Mah. Peyami Safa, Cad. No:44, Bagcilar, Bagcilar, Istanbul, Turkey, 34218
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Lobby Clarion Hotel Istanbul Mahmutbey
Lobby 2 Clarion Hotel Istanbul Mahmutbey

Discover More About Clarion Hotel Istanbul Mahmutbey

Discover Your Perfect Stay at Clarion Hotel Istanbul Mahmutbey

Welcome to the vibrant heart of Istanbul, where comfort, convenience, and exceptional service converge at the **Clarion Hotel Istanbul Mahmutbey**. This premier hotel offers a sophisticated urban retreat, perfectly situated to provide both business and leisure travelers with an unforgettable experience. From its well-appointed rooms to its array of amenities and its strategic location, **Clarion Hotel Istanbul Mahmutbey** is designed to be your home away from home in this captivating city.

Clarion Hotel Istanbul Mahmutbey Location

Nestled in the dynamic Bagcilar district, **Clarion Hotel Istanbul Mahmutbey** offers a prime location that puts you at the center of Istanbul's bustling energy. Situated approximately 25 kilometers from the city center, the hotel provides a peaceful sanctuary while remaining easily accessible to major attractions and business hubs. Its proximity to key transit routes, including major highways, ensures seamless travel throughout the city. The atmosphere surrounding **Clarion Hotel Istanbul Mahmutbey** is one of modern urban development, with a growing number of commercial centers and residential areas, offering a glimpse into contemporary Istanbul life. For those looking to explore, the hotel is conveniently located within reach of significant landmarks and shopping destinations, making it an ideal base for discovering the rich culture and history of Istanbul.

Clarion Hotel Istanbul Mahmutbey Facilities & Services

Facilities for guests at **Clarion Hotel Istanbul Mahmutbey** are thoughtfully curated to enhance your stay. The hotel boasts a range of services designed for relaxation and convenience.
  • A state-of-the-art fitness center, open 24 hours, allowing you to maintain your workout routine at any time.
  • An indoor swimming pool, available from 7:00 AM to 10:00 PM, perfect for a refreshing dip.
  • A luxurious spa and wellness center, offering a variety of treatments to rejuvenate your mind and body (operating hours and prices available upon request).
  • Complimentary Wi-Fi throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, providing convenience for those arriving by car.
  • A dedicated business center with meeting facilities, catering to the needs of corporate travelers.
  • 24-hour room service, offering a selection of delicious meals and beverages delivered directly to your room.

Clarion Hotel Istanbul Mahmutbey Room Types

The **Clarion Hotel Istanbul Mahmutbey** offers a diverse selection of rooms and suites, each designed with your comfort in mind. The room types of **Clarion Hotel Istanbul Mahmutbey** cater to various preferences, ensuring a perfect fit for every traveler.
  • Standard Rooms:

    These well-appointed rooms offer a comfortable and stylish retreat, available in smoking and non-smoking options. Some rooms may feature a bathtub for added relaxation.
  • Deluxe Rooms:

    Offering enhanced space and amenities, Deluxe Rooms provide an elevated experience. Guests can enjoy city views from select rooms.
  • Suites:

    For those seeking a more luxurious experience, our Suites provide spacious living areas and premium furnishings. Many suites include a bathtub.
  • Family Rooms:

    Designed to accommodate families, these rooms offer ample space and comfortable sleeping arrangements.
Please note that while **Clarion Hotel Istanbul Mahmutbey** strives to accommodate all guest needs, specific room features like bathtubs may vary. For guests traveling with pets, please inquire directly with the hotel regarding their pet policy and any associated cleaning fees.

Clarion Hotel Istanbul Mahmutbey Dining & Restaurants

Savor a culinary journey at **Clarion Hotel Istanbul Mahmutbey**, where a variety of dining options await to tantalize your taste buds. The hotel features an on-site restaurant that serves a delectable array of international and local Turkish cuisine.
  • Main Restaurant:

    Offering breakfast, lunch, and dinner, this restaurant provides a diverse menu with options to suit every palate. Breakfast is typically served from 7:00 AM to 10:30 AM, with lunch and dinner hours extending throughout the day. Estimated price per person for a main course ranges from 300-500 TRY.
  • Lobby Bar:

    A perfect spot to unwind with a refreshing drink or a light snack, open from 10:00 AM to 11:00 PM.
The hotel prides itself on using fresh, high-quality ingredients to create memorable dining experiences.

Clarion Hotel Istanbul Mahmutbey Nearby Attractions and Activities

Explore the vibrant surroundings of **Clarion Hotel Istanbul Mahmutbey** with its proximity to several key attractions and points of interest in the Bagcilar area and beyond.
  • Mall of Istanbul:

    One of the largest shopping malls in Istanbul, offering a vast selection of international and local brands, entertainment options, and dining establishments.
  • Basaksehir Millet Bahcesi:

    A beautiful public park offering green spaces, walking paths, and recreational facilities, ideal for a relaxing afternoon.
  • Ataturk Olympic Stadium:

    A major sports venue that hosts various national and international events, a must-visit for sports enthusiasts.
  • Miniatürk:

    An enchanting miniature park showcasing scaled models of famous landmarks from Turkey and the Ottoman Empire.
  • Istanbul Aquarium:

    One of the largest aquarium complexes in the world, offering an immersive journey through diverse marine ecosystems.
If you are looking for other activities around **Clarion Hotel Istanbul Mahmutbey**, check out the best deals on Traveloka: Recommended activities in Istanbul!

How to Get to Clarion Hotel Istanbul Mahmutbey from the Airport

Navigating your way to **Clarion Hotel Istanbul Mahmutbey** from the airport is straightforward, with several convenient transportation options available. The airport transfer service of **Clarion Hotel Istanbul Mahmutbey** is designed to make your arrival as smooth as possible.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to **Clarion Hotel Istanbul Mahmutbey** typically takes around 30-45 minutes, depending on traffic. Estimated cost: 400-600 TRY.
  • Ride-hailing Service:

    Popular ride-hailing services can also be booked via their respective mobile applications for a convenient and often cost-effective transfer. Estimated cost: 350-550 TRY.
  • Private Airport Transfer:

    For a more personalized and comfortable experience, you can arrange a private airport transfer service through the hotel or via platforms like Traveloka. This service offers door-to-door convenience. Prices for private airport transfer services can vary, but typically range from 500-800 TRY.
  • Public Transportation:

    While less direct, it is possible to use a combination of airport buses and metro lines to reach the vicinity of the hotel, followed by a short taxi or ride-hailing service. This option is the most budget-friendly but requires more time and navigation.
When planning your trip, consider booking your airport transfer services in advance to ensure a seamless arrival at **Clarion Hotel Istanbul Mahmutbey**.

Summary of Why You Should Choose to Stay at Clarion Hotel Istanbul Mahmutbey

Choosing **Clarion Hotel Istanbul Mahmutbey** for your Istanbul adventure guarantees a stay filled with comfort, convenience, and excellent value. The **room availability at Clarion Hotel Istanbul Mahmutbey** ensures that you can find the perfect accommodation to suit your needs, whether you're traveling solo, as a couple, or with family.
  • Prime Location:

    Situated in the accessible Bagcilar district, offering easy access to key areas of Istanbul.
  • Modern Amenities:

    Enjoy a range of facilities including a fitness center, swimming pool, and spa for a relaxing and productive stay.
  • Comfortable Rooms:

    Well-appointed rooms and suites designed for ultimate relaxation and convenience.
  • Exceptional Service:

    Experience warm hospitality and attentive service from the dedicated hotel staff.
  • Dining Delights:

    Savor delicious international and local cuisine at the on-site restaurant.
For the best rates and a hassle-free experience, **Booking Clarion Hotel Istanbul Mahmutbey** through Traveloka is highly recommended. Take advantage of exclusive offers and promotions to make your stay even more memorable.

Ready to experience the best of Istanbul? Book your stay at **Clarion Hotel Istanbul Mahmutbey** today!

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All facilities in Clarion Hotel Istanbul Mahmutbey

Bar, Cafe and Lounge Clarion Hotel Istanbul Mahmutbey
Bar, Cafe and Lounge
Swimming Pool Clarion Hotel Istanbul Mahmutbey
Swimming Pool
Entertainment Facility Clarion Hotel Istanbul Mahmutbey
Entertainment Facility
Fitness Center Clarion Hotel Istanbul Mahmutbey
Fitness Center
Functional Hall Clarion Hotel Istanbul Mahmutbey
Functional Hall

Things to Do

  • Indoor pool
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Safety deposit box

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Clarion Hotel Istanbul Mahmutbey

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Clarion Hotel Istanbul Mahmutbey
245
Number of floors in Clarion Hotel Istanbul Mahmutbey
15
Another facilities in Clarion Hotel Istanbul Mahmutbey
Indoor pool, Turkish bath, TV lounge, Spa, Health club

Frequently asked question in Clarion Hotel Istanbul Mahmutbey

What are available facilities at Clarion Hotel Istanbul Mahmutbey?
There are top facilites at Clarion Hotel Istanbul Mahmutbey such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Clarion Hotel Istanbul Mahmutbey?
The standard check-in time at Clarion Hotel Istanbul Mahmutbey is starting from From 14:00 while the latest check-out time is at Before 11:30
Does Clarion Hotel Istanbul Mahmutbey provide breakfast?
Yes, Clarion Hotel Istanbul Mahmutbey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clarion Hotel Istanbul Mahmutbey?
Clarion Hotel Istanbul Mahmutbey is a 5.0-star hotel.
How many floors does Clarion Hotel Istanbul Mahmutbey have?
Clarion Hotel Istanbul Mahmutbey has 15 floors.
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More Reviews from Other Guests in Clarion Hotel Istanbul Mahmutbey

8.0
Very Good
From 254 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Clarion Hotel Istanbul Mahmutbey

Number of reviews per page
20
40
Top reviews
Honorio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great services , the housekeepers were very helpful , front desk an concierge personal were great
M
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very helpful and friendly…The gentleman at Reception called Oner, was remarkably helpful.. five stars for him…👍👍👍, This is review is based upon his outstanding customer service..
MOHAMAD
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very bad experience. The room was dirty with a strong sewage smell, the bed was uncomfortable, and the staff were unprofessional. I do not recommend this hotel.
Erika Esthela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Facilities, services and breakfast were good. People was very kind
Ifreke
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I wouldn't call this hotel 5 stars. The rooms are okay, average at best. The pool, sauna and steam room are fine. Housekeeping staff are very hospitable and helpful, but front desk staff, not so much. Also located relatively far from public transport (though knew this before booking) and not too far from the airport.
Nabil
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My stay at the Clarion Hotel Istanbul was pleasant overall. The room was comfortable and well-maintained, but the bathroom was a major disappointment. The shower was in poor condition. Amenities such as the fitness center and restaurant were convenient and added to the experience. The staff were generally courteous and helpful, responding promptly when I needed assistance.
Read More
Yvonne
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Would not recommend
albaras
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

مسافر لقضاء عطلة | العائلة تجربة سيئة بداية من تسجيل الدخول إلى تنزيل الحقائب إلى وضع الغرفة واثاثها ومستوى النظافه تعبان ولا يرقى ٥ نجوووم ابدا نزلت فيه مضطرا لان حجزي مدفوع مسبقا
Sergiy
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Got a free upgrade to a larger corner room!
Ahmet Can
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Everything was very nice here, the staff was friendly and welcoming
BASHIR
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

K
raheela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Checked into here for 1 night and never again. We were given a room on the 10th floor and it was like a sauna. After speaking to reception I was told that the air-conditioning is swiched off in the winter and we should open the window. Even with the window open all night the temperature remained at 22-23 degrees. The hotel staff were not bothered and didint care. STAY AWAY.
Read More
Ashraf
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

I normally dont write reviews but i thought my experiece need to be heard. First of all i booked a style of room, and when i checked in i was given a diiferent one. I had to argue to get what i paid for. I booked a room to accommodate my older mother who stayed only for one night while i stayed in this hotel for 4 say. They asked to charfe me for more even though the room sleeps 3. I asked for a wheel chair and i was given a broken one with no leg support and one flat tire. When i asked for another one they told me that this is all what they have. AC did not work properly all the time Lots of loud construction noise from surrounding project. Will definitely not stay here again
Read More
B
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

For a five star hotel, the hotel rooms weren't clean, stain marks on carpet, the bathroom wasn't clean enough. Front desk staff were rude and unhelpful. We booked two 3 bed rooms, and we were put in two 2-bed rooms and that a 3rd bed will be brought in. The room was too small so we requested a change. Then we were put in two 3-bed rooms and the door lock in one room was broken and could be opened from outside. We requested a change again and the staff were rude. We were told that if we want to change they will put the family on separate floors (2nd and 7th) coz they didn't have rooms on the same floor. We, unwillingly, accepted that as well. We were shown a room on 7th floor which we accepted, the staff accompanying us moved us back to floor 2 and gave us another 3-bed room next to the our other room. In this manner, they lied to us about not having rooms on the same floor. Room cards/keys didn't work. At the end of everyday when we returned, our keys didn't work and we had to go to the reception and get new keys. I don't understand how this hotel has been awarded 5 starts. I have seen 5-star hotels and this hotel is nothing like it. It feels more like a 2.5 - 3-star on basis of its service, cleanliness and staff behavior. Not recommended at all and not value for money at all.
Read More
simon
4.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Don’t bother, very tired, poor location, reception staff poor (restaurant staff good).
Robina
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

I liked the hotel and did not experience any problem or inconvenience during my stay.
Cynthia
icon-Leisure
Leisure
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I googled hotels near Istanbul International Airport. And was given this property. Turns out this property is 30 minutes from airport. Staff were not helpful to assist in getting hotel closer to International. Requested wake up call -- Did not happen Was called by hotel staff at MIDNIGHT inquiring if I wanted breakfast box.
Anar
icon-Business Family
Business Family
6.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

This is not a 5 star hotel. I have traveled to 36 countries and I know what it means to stay in a 5 star hotel. Property is old. Power outlets (including USB) not working and hotel staff definitely aware of this. Beds are old, carpets are badly stained, location definitely not convenient. I would stay elsewhere next time.
CHYA
icon-Business
Business
8.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Very clean rooms , very comfort beds ,hotel in a very good condition, quite location. Very near to istoc business centre .
Shoaib
icon-
6.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Hotel needs to focus on customer service .... Wouldn't recommend if you are paying for a 5 star hotel stay
Number of reviews per page
20
40

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Lobby 4 Clarion Hotel Istanbul Mahmutbey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 254 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Clarion Hotel Istanbul Mahmutbey

Number of reviews per page
20
40
Top reviews
Honorio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great services , the housekeepers were very helpful , front desk an concierge personal were great
M
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very helpful and friendly…The gentleman at Reception called Oner, was remarkably helpful.. five stars for him…👍👍👍, This is review is based upon his outstanding customer service..
MOHAMAD
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very bad experience. The room was dirty with a strong sewage smell, the bed was uncomfortable, and the staff were unprofessional. I do not recommend this hotel.
Erika Esthela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Facilities, services and breakfast were good. People was very kind
Ifreke
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I wouldn't call this hotel 5 stars. The rooms are okay, average at best. The pool, sauna and steam room are fine. Housekeeping staff are very hospitable and helpful, but front desk staff, not so much. Also located relatively far from public transport (though knew this before booking) and not too far from the airport.
Nabil
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My stay at the Clarion Hotel Istanbul was pleasant overall. The room was comfortable and well-maintained, but the bathroom was a major disappointment. The shower was in poor condition. Amenities such as the fitness center and restaurant were convenient and added to the experience. The staff were generally courteous and helpful, responding promptly when I needed assistance.
Read More
Yvonne
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Would not recommend
albaras
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

مسافر لقضاء عطلة | العائلة تجربة سيئة بداية من تسجيل الدخول إلى تنزيل الحقائب إلى وضع الغرفة واثاثها ومستوى النظافه تعبان ولا يرقى ٥ نجوووم ابدا نزلت فيه مضطرا لان حجزي مدفوع مسبقا
Sergiy
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Got a free upgrade to a larger corner room!
Ahmet Can
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Everything was very nice here, the staff was friendly and welcoming
BASHIR
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

K
raheela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Checked into here for 1 night and never again. We were given a room on the 10th floor and it was like a sauna. After speaking to reception I was told that the air-conditioning is swiched off in the winter and we should open the window. Even with the window open all night the temperature remained at 22-23 degrees. The hotel staff were not bothered and didint care. STAY AWAY.
Read More
Ashraf
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

I normally dont write reviews but i thought my experiece need to be heard. First of all i booked a style of room, and when i checked in i was given a diiferent one. I had to argue to get what i paid for. I booked a room to accommodate my older mother who stayed only for one night while i stayed in this hotel for 4 say. They asked to charfe me for more even though the room sleeps 3. I asked for a wheel chair and i was given a broken one with no leg support and one flat tire. When i asked for another one they told me that this is all what they have. AC did not work properly all the time Lots of loud construction noise from surrounding project. Will definitely not stay here again
Read More
B
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

For a five star hotel, the hotel rooms weren't clean, stain marks on carpet, the bathroom wasn't clean enough. Front desk staff were rude and unhelpful. We booked two 3 bed rooms, and we were put in two 2-bed rooms and that a 3rd bed will be brought in. The room was too small so we requested a change. Then we were put in two 3-bed rooms and the door lock in one room was broken and could be opened from outside. We requested a change again and the staff were rude. We were told that if we want to change they will put the family on separate floors (2nd and 7th) coz they didn't have rooms on the same floor. We, unwillingly, accepted that as well. We were shown a room on 7th floor which we accepted, the staff accompanying us moved us back to floor 2 and gave us another 3-bed room next to the our other room. In this manner, they lied to us about not having rooms on the same floor. Room cards/keys didn't work. At the end of everyday when we returned, our keys didn't work and we had to go to the reception and get new keys. I don't understand how this hotel has been awarded 5 starts. I have seen 5-star hotels and this hotel is nothing like it. It feels more like a 2.5 - 3-star on basis of its service, cleanliness and staff behavior. Not recommended at all and not value for money at all.
Read More
simon
4.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Don’t bother, very tired, poor location, reception staff poor (restaurant staff good).
Robina
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

I liked the hotel and did not experience any problem or inconvenience during my stay.
Cynthia
icon-Leisure
Leisure
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I googled hotels near Istanbul International Airport. And was given this property. Turns out this property is 30 minutes from airport. Staff were not helpful to assist in getting hotel closer to International. Requested wake up call -- Did not happen Was called by hotel staff at MIDNIGHT inquiring if I wanted breakfast box.
Anar
icon-Business Family
Business Family
6.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

This is not a 5 star hotel. I have traveled to 36 countries and I know what it means to stay in a 5 star hotel. Property is old. Power outlets (including USB) not working and hotel staff definitely aware of this. Beds are old, carpets are badly stained, location definitely not convenient. I would stay elsewhere next time.
CHYA
icon-Business
Business
8.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Very clean rooms , very comfort beds ,hotel in a very good condition, quite location. Very near to istoc business centre .
Shoaib
icon-
6.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Hotel needs to focus on customer service .... Wouldn't recommend if you are paying for a 5 star hotel stay
Number of reviews per page
20
40