Crowne Plaza ISTANBUL - OLD CITY by IHG, an IHG Hotel

Front desk and bell man service are great. I wish I could remember their names. Housekeeping too

We enjoyed our 5 night stay. The location is great for old city tourist attractions. 10 minutes walk to grand bazaar. We used the tram for Bosphorus and Taksim area. The hotel room well equipped and serviced. Staff friendly and helpful. Breakfast caters for global guests.something for everybody. Coffee machines in high demand. My only complaint. We were at front on first floor. Street noise.

The stay was excellent. Fatima organised everything to run smoothly from the transfer taxi to the trips and how to get around in Istanbul. Thank you!

Very friendly staff, good amenities.

Luxurious

The hotel is very good I’m recommend. Thank you for your services and your hospitality.

Amazing place!!!

Location !!! Sercice !!! One of the rather big rooms i stayed in when visited istanbul Near a mosque Breakfast kept me going for the day

Good

Hotel is in a very good location and clean but the staff need training. Very poor management and staff very unprofessional. We had bought lunch from outside and thought we'll take it into the dining room as it was 4pm, which was empty, and they only serve breakfast in the dining room so it wasnt like there where other guests going to come. Rude staff came and told us we either take it to our room or eat in reception. We then moved our lunch half way through the meal to reception where all the staff where gawking and whispering to one another. I usually stay in hilton brand hotels but thought id gice IHG a try but never again. Pool and facilties are good but as i said staff need training. The above wasnt the only situation we had with staff.

Great building. Great location. Great staff. Extremely safe and wonderful to have facilities in the building. Rooms esp bathrooms are dated and would not call it five star

Staff has been excellent

VERY dated property did not feel 5* more so 3-4*. The rooms were definitely not soundproof / Cleaning was erratic probably due to inexperienced staff / extras were not replenished to an 5* standard ( no gowns or toiletries) and lifts did not work most days. BUT Excellent location for shopping etc. Breakfast was a bonus. Staff were great and very attentive. Wanted a 5* experience so next time we will probably stay somewhere else.

Excellent service and a good location

Staff was very helpful. House keeping was top notch. Where my room was located i could hear people from the outside and every morning i could hear the delivery lorries beeping. Something they cant control was road work at the front of hotel. It's not management it's municipality. Other than that one week stayed was very pleasant. I would definitely recommend it.

Staff were really friendly & helpful making sure you got the most from the stay

It is not even a two star hotel

The property was really good the rooms were spacious but there was alot of road work outside the hotel which was disruptive other than that it was good location good breakfast.

Great location

Great hotel. Very friendly service. Special praise for hotel staff Juliana who guided us with tips on how and where to get around in Istanbul. Good location. Metro and tram stations close by Excellent breakfast. Small rooms but well kept. Only issue is the sound of tram in the night. Can the windows be sound proof. It is a five star hotel.