Mercure Istanbul Bomonti

Hotels
6.9
/10
Pleasant
62 reviews

What Guests Say About Their Stay

Amir
10.0
/ 10
Ela was extremely friendly and helpful she also helped us with a tour of the islands.
HANI
10.0
/ 10
This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it.
Ahmad
10.0
/ 10
Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!
In the Area
See Map
A: Ergenekon, Cad.No:62/A Bomonti, Sisli, Istanbul, Turkey, 34377

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Mercure Istanbul Bomonti is a good choice when you are visiting Sisli. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mercure Istanbul Bomonti

A: Ergenekon, Cad.No:62/A Bomonti, Sisli, Istanbul, Turkey, 34377
Discover More Places
Others Mercure Istanbul Bomonti
Others 2 Mercure Istanbul Bomonti

Discover More About Mercure Istanbul Bomonti

Location


Staying at Mercure Istanbul Bomonti is a good choice when you are visiting Sisli.

About Mercure Istanbul Bomonti

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Istanbul Bomonti exclusively for you.

Get precious and unforgettable moment during your stay at Mercure Istanbul Bomonti.

All facilities in Mercure Istanbul Bomonti

Others Mercure Istanbul Bomonti
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Parking (surcharge)
  • Parking
  • Smoking area
  • Rooftop terrace
  • Banquet
  • Terrace

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Istanbul Bomonti

Important Note
  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Covered self parking fee: EUR 8 per night (in/out privileges)
  • Covered extended parking fee: EUR 8 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Istanbul Bomonti
203
Number of floors in Mercure Istanbul Bomonti
8
Another facilities in Mercure Istanbul Bomonti
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Mercure Istanbul Bomonti

What are available facilities at Mercure Istanbul Bomonti?
There are top facilites at Mercure Istanbul Bomonti such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Istanbul Bomonti?
The standard check-in time at Mercure Istanbul Bomonti is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mercure Istanbul Bomonti provide breakfast?
Yes, Mercure Istanbul Bomonti provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Istanbul Bomonti?
Mercure Istanbul Bomonti is a 5.0-star hotel.
How many floors does Mercure Istanbul Bomonti have?
Mercure Istanbul Bomonti has 8 floors.
See All

More Reviews from Other Guests in Mercure Istanbul Bomonti

7.0
Pleasant
From 61 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Istanbul Bomonti

Number of reviews per page
20
40
Top reviews
Saman Wahed
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly very clean by
Mujeeb
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very warm hotel
Amir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ela was extremely friendly and helpful she also helped us with a tour of the islands.
HANI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it.
Read More
Luke
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.
Matthew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.
Sadek
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff were vey rude and we were trap in this hotel like prisoners, the room were always dirty and. It done properly was shocked by mercur hôtel this hotel should be closed.
Olivier
icon-Business
Business
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Worst hotel ever. The entire staff was just so bad and wrong with every customer. Don’t go there.
Fady
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I like the place
Dwayne
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I would go back.
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!
Read More
Nigar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.
Read More
Sulaiman
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.
Azeela
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.
Sajjad
icon-Business
Business
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.
Read More
MUNKH-ULZII
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very poor run hotel. Pictures are not real
Eman
icon-Business
Business
4.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad
Read More
Dmytro
icon-Business
Business
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be
Ercan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Süper
Idil Banu
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Dort habe ich corona virus gekrickt überall bad schmutzig nie wider
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Istanbul Bomonti

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 61 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Istanbul Bomonti

Number of reviews per page
20
40
Top reviews
Saman Wahed
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly very clean by
Mujeeb
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very warm hotel
Amir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ela was extremely friendly and helpful she also helped us with a tour of the islands.
HANI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it.
Read More
Luke
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.
Matthew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.
Sadek
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff were vey rude and we were trap in this hotel like prisoners, the room were always dirty and. It done properly was shocked by mercur hôtel this hotel should be closed.
Olivier
icon-Business
Business
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Worst hotel ever. The entire staff was just so bad and wrong with every customer. Don’t go there.
Fady
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I like the place
Dwayne
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I would go back.
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!
Read More
Nigar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.
Read More
Sulaiman
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.
Azeela
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.
Sajjad
icon-Business
Business
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.
Read More
MUNKH-ULZII
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very poor run hotel. Pictures are not real
Eman
icon-Business
Business
4.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad
Read More
Dmytro
icon-Business
Business
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be
Ercan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Süper
Idil Banu
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Dort habe ich corona virus gekrickt überall bad schmutzig nie wider
Number of reviews per page
20
40