Point Hotel Taksim

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Location is good. The room was beside a service room which was extremely annoying

Location is excellent and rooms are good size. Rooftop lounge has beautiful views. Love it.

We stayed one nigth only room. Thats why i can not say so much. Room was clean and standarts was enough not to ask any anything.

It’s old not updated

우리는 금연방을 원했는데 여러번 확인했는데도 방에 재털이가 있고 담배냄새가 많이 나는 방이였습니다.

Poor

⚠️ THIS IS NOT A 5-STAR HOTEL — IT’S A 3-STAR AT BEST. AVOID. Do not be fooled by the 5-star label. This hotel is no more than a 3-star facility with poor service and serious issues. I was upgraded to a junior suite on the 8th floor — directly under a noisy 9th-floor kitchen or construction zone. Staff were already aware of the noise problem but still assigned the room. That night, from 8 PM to 2 AM, loud drilling and banging continued nonstop. I couldn’t sleep. Calls to the front desk achieved nothing. I even went in person — still, no action taken. Worse, the hotel never informed me about ongoing construction, nor offered compensation. This is unacceptable. Before the noise, the Wi-Fi didn’t work and there was no hot water until a technician fixed it. The next morning, I was moved back to a standard room — too late to fix the damage. Let me be clear: ❌ Not a 5-star hotel. ❌ No proper service or accountability. ❌ Inconsistent, noisy facilities. ❌ You won’t get rest here. ✅ Only the location is convenient — close to the airport shuttle and Taksim Square. But if you actually want to sleep, this is the worst possible choice. This hotel ruined my night in Istanbul. Don’t let it ruin yours. Stay elsewhere.

Good location, very convenient and comfortable

All excellent lovely staff clean rooms

Excellent customer services.

This hotel is just perfect, great location, clean and spacious rooms and many dining options. Staff are nice and helpful. Would definitely come back.

Poor reception

Excellent executive room. Very friendly staff. Great location as close to Taksim Square with plenty of shops and restaurants nearby. Good breakfast, but should have more European options. Superb room service for late dining. Would definitely recommend!

The worst place I’ve ever stayed in Istanbul, very rude staff, poor customer service, room service is terrible

It's interesting place?

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Had booked a deluxe double room. Was given a really small room. When I asked the receptionist I was told the room they gave me was an executive room. Which is untrue because I saw my friends room which was much bigger.

Hotel is in a nice location with easy access to the metro, shopping and restaurants. Hotel room was clean and service was good.

Location was good close to Taksim square Hotel was very old