Tughan Hotel

Hotels
7.0
/10
Pleasant
210 reviews

What Guests Say About Their Stay

SHAHZAD

10.0
/ 10
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.

Ibrahim mete

10.0
/ 10
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.

Numan

10.0
/ 10
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
In the Area
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1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe İlçesi, Mardin, Turkey, 47100

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Tughan Hotel is located in area / city Kızıltepe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tughan Hotel

1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe İlçesi, Mardin, Turkey, 47100
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Discover More About Tughan Hotel

General


Near Mardin Museum

Location


With a stay at Tughan Hotel in Mardin (Artuklu), you'll be steps from Kirklar Kilisesi and Latifiye Mosque. This family-friendly hotel is 0.2 mi (0.3 km) from Bazaar and 0.2 mi (0.3 km) from Şahkulubey Mansion.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kirklar Kilisesi - 0.1 km / 0.1 mi
Mardin Museum - 0.2 km / 0.1 mi
Latifiye Mosque - 0.2 km / 0.2 mi
Bazaar - 0.3 km / 0.2 mi
Şahkulubey Mansion - 0.3 km / 0.2 mi
Great Mosque of Mardin - 0.6 km / 0.4 mi
Mardin Castle - 0.9 km / 0.5 mi
Sehidiye Mosque - 1.1 km / 0.7 mi
Sabanci City Museum - 1.3 km / 0.8 mi
Sakıp Sabancı Mardin City Museum - 1.3 km / 0.8 mi
Hatuniye - 1.4 km / 0.9 mi
Zinciriye Medresesi - 1.6 km / 1 mi
Melik Mahmut Mosque - 1.6 km / 1 mi
Mardian Mall AVM - 2 km / 1.2 mi
Kasımiye Medresesi - 2.6 km / 1.6 mi

The nearest major airport is Mardin (MQM) - 20.5 km / 12.7 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Mardin? This hotel has facilities measuring 5382 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy international cuisine at Han Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.

Rooms


Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and DVD players. Your memory foam bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 210-inch LCD televisions with satellite programming provide entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets.

All facilities in Tughan Hotel

Lobby Tughan Hotel
Lobby
Exterior Tughan Hotel
Exterior
Others Tughan Hotel
Others
Restaurant Tughan Hotel
Restaurant

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Things to Do

  • Shops
  • Romantic proposal packages
  • TV lounge
  • Shops
  • Picnic area
  • Library

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Nearby Facilities

  • Gift shop
  • Grocery
  • Laundry
  • Hair salon
  • ATM/Banking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Transportation

  • Airport transfer
  • Bicycle storage

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Conference rooms
  • Computer station

Food and Drinks

  • Snack bar

Accommodation Policy & General Information in Tughan Hotel

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:30

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Minimum age for COVID-19 test requirement: 17, Free onsite COVID-19 testing (PCR) is available, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO, No elevators
  • Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: TRY 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:30 - to 12:30
Available rooms at Tughan Hotel
30
Number of floors in Tughan Hotel
5
Another facilities in Tughan Hotel
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Tughan Hotel

What are available facilities at Tughan Hotel?
There are top facilites at Tughan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tughan Hotel?
The standard check-in time at Tughan Hotel is starting from From 14:30 while the latest check-out time is at Before 12:30
What is the star rating of Tughan Hotel?
Tughan Hotel is a 3.0-star hotel.
How many floors does Tughan Hotel have?
Tughan Hotel has 5 floors.
How many rooms are available at Tughan Hotel?
Tughan Hotel has 30 rooms in total.
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More Reviews from Other Guests in Tughan Hotel

7.0
Pleasant
From 210 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.2

Sort by
Most Relevant
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Traveler Reviews Tughan Hotel

Number of reviews per page
20
40
Top reviews
OTHMANE
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.
Read More
SHAHZAD
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Sally
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good location
ISMAEL
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Read More
Patric
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Ahmed
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Azad
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Read More
Nelson
icon-Leisure
Leisure
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Karst
icon-with Partner
with Partner
6.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Brenda
icon-
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

in the middle of everything very good service
Haval
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true
Ibrahim mete
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
Read More
Numan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Oguz
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel
Walter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect
Reyhan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend
Vadim
icon-Business Family
Business Family
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room
George
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND
Emre huseyin
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Nıce Ottoman Rooms , Great Locatıon ,So cultural food ,Live music is best .Hospıtable person
Number of reviews per page
20
40

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Book Your Stay Now
Lobby 4 Tughan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 210 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tughan Hotel

Number of reviews per page
20
40
Top reviews
OTHMANE
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.
Read More
SHAHZAD
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Sally
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good location
ISMAEL
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Read More
Patric
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Ahmed
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Azad
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Read More
Nelson
icon-Leisure
Leisure
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Karst
icon-with Partner
with Partner
6.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Brenda
icon-
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

in the middle of everything very good service
Haval
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true
Ibrahim mete
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
Read More
Numan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Oguz
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel
Walter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect
Reyhan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend
Vadim
icon-Business Family
Business Family
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room
George
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND
Emre huseyin
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Nıce Ottoman Rooms , Great Locatıon ,So cultural food ,Live music is best .Hospıtable person
Number of reviews per page
20
40