What do past guests say about Tughan Hotel?

Tughan Hotel is well-known for its Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Tughan Hotel

Name: Tughan Hotel
Address: 1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe, Mardin, Turkey, 47100, 1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100, Turkey
Rating: 7

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7.0

/10

Pleasant

284 reviews

What Guests Say About Their Stay

SHAHZAD

10.0

/ 10

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.

Ibrahim mete

10.0

/ 10

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.

Numan

10.0

/ 10

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend

In the Area

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1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe, Mardin, Turkey, 47100

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Tughan Hotel is located in area / city Kızıltepe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Tughan Hotel

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What's around Tughan Hotel

1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe, Mardin, Turkey, 47100

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Location

Tughan Hotel is located in area / city Kızıltepe.

About Tughan Hotel

From business event to corporate gathering, Tughan Hotel provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Tughan Hotel will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at Tughan Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tughan Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Tughan Hotel is the right place to stay.

All facilities in Tughan Hotel

Lobby

Exterior

Others

Restaurant

Hotel Services

Laundry service
Welcoming drinks
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

General

Lockers
Microwave (shared)
Refrigerator (shared)
Smoking area
Fireplace in lobby
Banquet
Ballroom
Reception hall
Terrace

Nearby Facilities

Gift shop
Shops
Grocery
Laundry
Hair salon
ATM/Banking

Things to Do

Romantic proposal packages
TV lounge
Shops
Picnic area
Library

Accessibilty

Braille or raised signage
Accessibility equipment
Accessible bathroom
Disabled access friendly
Accessible path of travel

Public Facilities

Coffee shop
Coffee/tea in lobby
Safety deposit box

Connectivity

LAN Internet
Free WiFi

Business Facilities

Conference rooms
Computer station

Transportation

Bicycle storage

Food and Drinks

Snack bar

Accommodation Policy & General Information in Tughan Hotel

Check-in/Check-out Time

Check-in:

From 14:30

Check-out:

Before 12:30

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:30 - to 12:30
Available rooms at Tughan Hotel	30
Number of floors in Tughan Hotel	5
Another facilities in Tughan Hotel	Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Tughan Hotel

What are available facilities at Tughan Hotel?

There are top facilites at Tughan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Tughan Hotel?

The standard check-in time at Tughan Hotel is starting from From 14:30 while the latest check-out time is at Before 12:30

What is the star rating of Tughan Hotel?

Tughan Hotel is a 3.0-star hotel.

How many floors does Tughan Hotel have?

Tughan Hotel has 5 floors.

How many rooms are available at Tughan Hotel?

Tughan Hotel has 30 rooms in total.

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More Reviews from Other Guests in Tughan Hotel

Overall Ratings & Reviews Tughan Hotel

Other sources (284)

7.0

Pleasant

From 284 reviews

Cleanliness

7.0

Room Comfort

6.4

Service and Facilites

7.2

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Traveler Reviews Tughan Hotel

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Top reviews

Onur

with Partner

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window.

OTHMANE

Business and Leisure

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.

SHAHZAD

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.

Sally

Leisure Family

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Very good location

ISMAEL

Friends and Family Family

2.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.

Patric

Leisure

2.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.

Ahmed

Friends and Family Family

6.0

/10

Reviewed 207 week(s) ago

Hotels.com verified review

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.

Azad

Leisure with Partner

4.0

/10

Reviewed 213 week(s) ago

Expedia Group verified review

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.

Nelson

Leisure

2.0

/10

Reviewed 219 week(s) ago

Expedia Group verified review

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.

Karst

with Partner

6.0

/10

Reviewed 229 week(s) ago

Hotels.com verified review

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.

Brenda

8.0

/10

Reviewed 229 week(s) ago

Hotels.com verified review

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.

Jamal

Leisure Family

10.0

/10

Reviewed 229 week(s) ago

Expedia Group verified review

in the middle of everything very good service

Haval

Leisure with Children

4.0

/10

Reviewed 230 week(s) ago

Expedia Group verified review

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true

Ibrahim mete

Business and Leisure with Children

10.0

/10

Reviewed 233 week(s) ago

Expedia Group verified review

Numan

Business and Leisure with Children

10.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend

Oguz

Business and Leisure with Pet

10.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel

Walter

Business and Leisure with Children

10.0

/10

Reviewed 239 week(s) ago

Expedia Group verified review

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect

Reyhan

Business and Leisure with Children

10.0

/10

Reviewed 239 week(s) ago

Expedia Group verified review

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend

Vadim

Business Family

10.0

/10

Reviewed 239 week(s) ago

Hotels.com verified review

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room

George

Business and Leisure with Children

10.0

/10

Reviewed 241 week(s) ago

Expedia Group verified review

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.