Tughan Hotel

Hotels
7.0
/10
Pleasant
210 reviews

What Guests Say About Their Stay

SHAHZAD

10.0
/ 10
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.

Ibrahim mete

10.0
/ 10
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.

Numan

10.0
/ 10
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
In the Area
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1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe İlçesi, Mardin, Turkey, 47100

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Tughan Hotel is located in area / city Kızıltepe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tughan Hotel

1.Cadde Sar Mahallesi No:351 Artuklu, Kızıltepe İlçesi, Mardin, Turkey, 47100
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Location


Tughan Hotel is located in area / city Kızıltepe.

About Tughan Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tughan Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tughan Hotel exclusively for you.

With all facilities offered, Tughan Hotel is the right place to stay.

All facilities in Tughan Hotel

Others Tughan Hotel
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Welcoming drinks

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Lockers
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Fireplace in lobby

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Grocery
  • Hair salon
  • ATM/Banking
  • Souvenir shop

Things to Do

  • Romantic proposal packages
  • Shops
  • Library
  • Shops

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Business Facilities

  • Conference room
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Snack bar

Sports and Recreations

  • Game room
  • Trampolines

Kids and Pets

  • Babysitting
  • Supervised childcare

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Tughan Hotel

Important Note
  • Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: TRY 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:30 - to 12:30
Available rooms at Tughan Hotel
30
Number of floors in Tughan Hotel
5
Another facilities in Tughan Hotel
Tours, Multilingual staff, Laundry service, Express check-in, Wedding service

Frequently asked question in Tughan Hotel

What are available facilities at Tughan Hotel?
There are top facilites at Tughan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tughan Hotel?
The standard check-in time at Tughan Hotel is starting from From 14:30 while the latest check-out time is at Before 12:30
What is the star rating of Tughan Hotel?
Tughan Hotel is a 3.0-star hotel.
How many floors does Tughan Hotel have?
Tughan Hotel has 5 floors.
How many rooms are available at Tughan Hotel?
Tughan Hotel has 30 rooms in total.
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More Reviews from Other Guests in Tughan Hotel

7.0
Pleasant
From 210 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.2

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Most Relevant
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Traveler Reviews Tughan Hotel

Number of reviews per page
20
40
Top reviews
SHAHZAD
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Sally
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good location
ISMAEL
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Read More
Patric
icon-Leisure
Leisure
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Ahmed
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Azad
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Read More
Nelson
icon-Leisure
Leisure
2.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Karst
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Brenda
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

in the middle of everything very good service
Haval
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true
Ibrahim mete
icon-Business Family
Business Family
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
Read More
Numan
icon-Business Family
Business Family
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Oguz
icon-Business Family
Business Family
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel
Walter
icon-Business Family
Business Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect
Reyhan
icon-Business Family
Business Family
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend
Vadim
icon-Business
Business
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room
George
icon-Business Family
Business Family
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND
Emre huseyin
icon-Business Family
Business Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Nıce Ottoman Rooms , Great Locatıon ,So cultural food ,Live music is best .Hospıtable person
OZGUR
icon-Business Family
Business Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Best servıce ,Good locatıon,All rooms wıth Mardın wıew , Thıs hotels as like my homeIm sure I wıll come back agaın .Hıghly recommend
Number of reviews per page
20
40

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Others 4 Tughan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 210 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tughan Hotel

Number of reviews per page
20
40
Top reviews
SHAHZAD
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Sally
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good location
ISMAEL
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Read More
Patric
icon-Leisure
Leisure
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Ahmed
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Azad
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Read More
Nelson
icon-Leisure
Leisure
2.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Karst
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Brenda
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

in the middle of everything very good service
Haval
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true
Ibrahim mete
icon-Business Family
Business Family
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
Read More
Numan
icon-Business Family
Business Family
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Oguz
icon-Business Family
Business Family
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel
Walter
icon-Business Family
Business Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect
Reyhan
icon-Business Family
Business Family
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend
Vadim
icon-Business
Business
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room
George
icon-Business Family
Business Family
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND
Emre huseyin
icon-Business Family
Business Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Nıce Ottoman Rooms , Great Locatıon ,So cultural food ,Live music is best .Hospıtable person
OZGUR
icon-Business Family
Business Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Best servıce ,Good locatıon,All rooms wıth Mardın wıew , Thıs hotels as like my homeIm sure I wıll come back agaın .Hıghly recommend
Number of reviews per page
20
40