What do past guests say about Rushaga Gorilla Lodge?

Rushaga Gorilla Lodge is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Rushaga Gorilla Lodge

Name: Rushaga Gorilla Lodge
Address: Rushaga, Bwindi National Park, Rubuguri, Kisoro, Uganda, Rushaga, Bwindi National Park, Kisoro, Uganda
Rating: 9.2

Lodge

9.2

/10

Exceptional

20 reviews

What Guests Say About Their Stay

Priti

10.0

/ 10

Nice properly with beautiful green natural surroundings. Staff for dining were very slow. Buffet items were finished or cold when we got there and no effort to refill. Lunch only given choice of a la carte while others had buffet with lot of choice.Hans kept refusing any orders we requested as vegetarian including making a sandwich which despite explaining thoroughly he got it wrong.

Gregory

10.0

/ 10

The staff was friendly and very professional. The area was the most beautiful I’ve ever seen.

Sonja

10.0

/ 10

We stayed here for just one night unfortunately as we would have loved to stay longer. The staff does everything to help with planning trips. They work with very devoted guids. For us Elisabeth arranged our guide Christmas who took us to the waterfall and learned us a lot of birding in Uganda. He also took care of the last minute permits for the gorilla tracking. The chalets are beautiful and very well installed with good beds and a spacious and nice bathroom. Shower with hot water without having problems. Food was also good. And of course the beautiful vieuws of the forest. Just 5 minutes to the gate for the Gorillatracking. Highly recommanded!

In the Area

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Rushaga, Bwindi National Park, Rubuguri, Kisoro, Uganda

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Rushaga Gorilla Lodge is a good choice when you are visiting Rubuguri. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Rushaga Gorilla Lodge

Rushaga, Bwindi National Park, Rubuguri, Kisoro, Uganda

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Location

Staying at Rushaga Gorilla Lodge is a good choice when you are visiting Rubuguri.

About Rushaga Gorilla Lodge

The accommodation’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rushaga Gorilla Lodge exclusively for you.

Rushaga Gorilla Lodge is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Rushaga Gorilla Lodge is the right place to stay.

All facilities in Rushaga Gorilla Lodge

Others

Hotel Services

Laundry service
Welcoming drinks
Tours
Luggage storage
Multilingual staff
24-hour Receptionist

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Banquet
Smoking area
Parking
Terrace

Things to Do

Picnic area
Garden
Spa

Public Facilities

Others
Restaurant
Safety deposit box

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Rushaga Gorilla Lodge

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
Airport shuttle fee: USD 300 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property charges the following meal fees for each child age 5 and younger: USD 10 for breakfast per day, USD 10 for lunch per day, and USD 15 for dinner per day.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals for children age 5 and younger are not included in Full Board rates.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

12:00 - 23:00

Check-out:

Before 23:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 12:00 - 23:00 - to 23:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Rushaga Gorilla Lodge	20
Another facilities in Rushaga Gorilla Lodge	Laundry service, Welcoming drinks, Tours, Luggage storage, Multilingual staff

Frequently asked question in Rushaga Gorilla Lodge

What are available facilities at Rushaga Gorilla Lodge?

There are top facilites at Rushaga Gorilla Lodge such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Rushaga Gorilla Lodge?

The standard check-in time at Rushaga Gorilla Lodge is starting from 12:00 - 23:00 while the latest check-out time is at Before 23:00

Does Rushaga Gorilla Lodge provide breakfast?

Yes, Rushaga Gorilla Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Rushaga Gorilla Lodge?

Rushaga Gorilla Lodge is a 3.5-star hotel.

How many rooms are available at Rushaga Gorilla Lodge?

Rushaga Gorilla Lodge has 20 rooms in total.

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More Reviews from Other Guests in Rushaga Gorilla Lodge

Overall Ratings & Reviews Rushaga Gorilla Lodge

Other sources (20)

9.2

Exceptional

From 20 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Rushaga Gorilla Lodge

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Top reviews

Priti

Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Gregory

Leisure Family

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

The staff was friendly and very professional. The area was the most beautiful I’ve ever seen.

charline

Leisure with Friends

8.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Well located close by the Gorilla trekking experiences. Beautiful view on the forest. Friendly staff

Sonja

Leisure with Partner

10.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

Verified traveler

Friends and Family

10.0

/10

Reviewed 132 week(s) ago

Hotels.com verified review

It is a bear getting to this area for gorilla trekking but once here, you’ll feel thankful for the Rushaga Gorilla Camp. The views are stunning here and there are ample places to relax, catch your breath, and take in the beauty that surrounds you. The room had everything that we needed and food was easily accessible (if average). The team at Rushaga took excellent care of us. Our only regret is that we’d not added an extra day at the property after our trek.

Hieten

Friends and Family

8.0

/10

Reviewed 206 week(s) ago

Hotels.com verified review

Am amazing location near the main gate for Gorilla trekking. Very comfortable lodges and great service. ALL THE STAFF WERE EXCELLENT AND ALWAYS HAPPY TO HELP FOR YOUR NEEDS. Food selection on fullboard is limited, however it is delicious everything sourced locally .

Rami

10.0

/10

Reviewed 325 week(s) ago

Hotels.com verified review

Very helpful stuff. Very happy place.

Terblanche

8.0

/10

Reviewed 336 week(s) ago

Hotels.com verified review

Rushaga is in a very isolated part of Uganda, far from any major town of city. Keeping this in mind, the stay was absolutely fantastic. For the limited food supplies they should receive, the meals was well prepared and well presented. The staff is very friendly and always willing to assist. Elizabeth is absolutely fantastic and nothing is to great a ask for her. Only negative. Before dinner, entertainment is arranged in the form of either the Batwa Pygmis, so some school or orphanage that sings and dances. The negative is that these groups, after performing, asks for donations and they just stand there, looking at you, making you feel guilty. I did not have cash on hand on one of the occasions and felt embarrassed because they just kept staring. I appreciate the performance, but a heads-up would have been nice that the groups will ask for financial contribution/donations. Back to the positives. It was my wife's birthday and Rushaga (with Elizabeth at the helm) went out of their way to make her day special. They made the room up with decorations and balloons, at dinner they sang for her in their traditional way and baked a cake for the occasion. Thank you Rushaga!!

Verified traveler

8.0

/10

Reviewed 358 week(s) ago

Hotels.com verified review

Friendly people great Views and good cottages. Make sure you check what you get and paid for. There is big differences.

Christine

8.0

/10

Reviewed 372 week(s) ago

Hotels.com verified review

Rushaga gorilla camp was a wonderful two night stay and very convenient to the gorilla trecking at Rushaga gate. The food was all good, the staff was friendly, and the rooms were comfortable and quaint. The only negatives were that the staff, on more than one occasion, offered to do something and then later told me the cost. That is bad customer service- it's not that the costs were too high- but that there was no expectation of having to pay. For example- one of the staff offered gloves for me to use on the trek- that ended up being almost $10 to rent the gloves that I only found out upon check-out. Someone also stopped by my room to offer to clean my shoes. Again, I said that I could do it but the staff member insisted- again, there was a cost associated with that. I encourage you to let your staff know that this is not good practice and that people will be more than willing to pay but they need to know up front.

Jody

8.0

/10

Reviewed 373 week(s) ago

Expedia Group verified review

Beautiful setting overlooking the forest. Staff helpful. Road to lodge bumpy and windy. Rooms accessible by stairs up and down side of hill. Room was partly tented and there were some cracks, etc to the outside so bugs can come in. Plumbing on the basic side. Have to flush repeatedly. Water stayed hot sufficient for shower. Electricity can go out but there is a generator. Overall good value for money. This is the middle of nowhere and the surrounding nature will make up for it especially if you see the gorillas.

Annette

10.0

/10

Reviewed 392 week(s) ago

Hotels.com verified review

Great location, very close to park gate. Friendly staff, good food, clean and amazing views! I highly recommend staying here before your gorilla trekking.

Gilles

10.0

/10

Reviewed 198 week(s) ago

Hotels.com verified review

Personnel au top : serviable, souriant et aidant. Toujours présent pour satisfaire vos diverses demandes. Bravo pour ce merveilleux accueil

Wendy

8.0

/10

Reviewed 359 week(s) ago

Hotels.com verified review

Prima verblijf dichtbij vertrekpunt gorilla tracking.

Verified traveler

10.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

Travelled with my son to Rushaga gorilla camp. Absolute fantastic! Beautifull setting. Authentic decorated rooms. All very clean, with private badroom, hot and cold running water and shower. The staff is very friendly. Helpfull with whatever advice you need for the tracking or your stay at the lodge

Dagmar

10.0

/10

Reviewed 386 week(s) ago

Hotels.com verified review

Velmi příjemné místo, jen chatky jsou umístěné ve svahu tak to po ránu může být na recepci náročné. Téměř každý večer je nějaký program s místní pigmejskou komunitou. Výborne místo pro Gorilla treking v oblasti Rushaga, pokud ale máte jako výchozí bod Nkoringo je potřeba počítat s brzkým vstáváním vzhledem ke stavu silnice spojující obě místa.

Kathrin

8.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

Perfekt gelegene Unterkunft für Gorilla Trekking. Vollverpflegung war inklusive sowie sehr zuvorkommender Service. Die Zimmer sind sauber und haben einen kleinen Balkon.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.