Carlton Downtown

Hotels
8.4
/10
Very Good
1,010 reviews

What Guests Say About Their Stay

Harjinder

10.0
/ 10
Like to say all staff made the stay extra special. The hotel is located in an excellent location, less than 5 min walk to the Metro and less than 5 min walk to Gate Avenue Mall ( which has nice fine dining establishments and other dining options) and DIFC Business Center. Less than 5 min walk to Tim Hortons, Starbucks , Pharmacies that are open 24hr. There is a free shuttle that runs multiple times everyday to the Mall of Emirates. The Dubai Mall is only one metro station away.The rooms are clean, spacious and comfortable bedding.

Andrew

10.0
/ 10
Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.

Mel

10.0
/ 10
The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
In the Area
See Map
Sheikh Zayed Road, Trade Center Second, Sector 3, Dubai, United Arab Emirates, 7143

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Carlton Downtown is a good choice when you are visiting Trade Center Second. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Carlton Downtown

Sheikh Zayed Road, Trade Center Second, Sector 3, Dubai, United Arab Emirates, 7143
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Lobby Carlton Downtown
Lobby 2 Carlton Downtown

Discover More About Carlton Downtown

General


Near Dubai Aquarium & Underwater Zoo

Location


With a stay at Carlton Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai World Trade Centre. This family-friendly hotel is 2.7 mi (4.3 km) from Burj Khalifa and 6.6 mi (10.7 km) from City Centre Deira.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dubai Mall - 1.5 km / 1 mi
Museum of the Future - 1.5 km / 1 mi
Dubai Aquarium & Underwater Zoo - 1.6 km / 1 mi
Burj Khalifa - 1.9 km / 1.2 mi
Emaar Square - 1.9 km / 1.2 mi
City Walk - 2 km / 1.2 mi
KidZania - 2.2 km / 1.4 mi
Dubai Opera - 2.2 km / 1.4 mi
Coca-Cola Arena - 2.4 km / 1.5 mi
Dubai Fountain - 2.6 km / 1.6 mi
Dubai World Trade Centre - 2.8 km / 1.7 mi
Souk al Bahar - 2.8 km / 1.8 mi
Dubai International Convention and Exhibition Centre - 3 km / 1.9 mi
Dubai Water Canal - 3.1 km / 1.9 mi
Iranian Mosque - 3.4 km / 2.1 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 12.3 km / 7.6 mi
Sharjah (SHJ-Sharjah Intl.) - 39 km / 24.3 mi
Al Maktoum Intl. Airport (DWC) - 55.8 km / 34.7 mi

The preferred airport for Carlton Downtown is Dubai Intl. Airport (DXB).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 28 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Bayty, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 365 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

All facilities in Carlton Downtown

Bar, Cafe and Lounge Carlton Downtown
Bar, Cafe and Lounge
Swimming Pool Carlton Downtown
Swimming Pool
Entertainment Facility Carlton Downtown
Entertainment Facility
Fitness Center Carlton Downtown
Fitness Center
Functional Hall Carlton Downtown
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Pool sun loungers

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Airport transfer
  • Secure parking
  • Valet parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Nightclub
  • Snack bar

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking

General

  • Smoking area
  • Rooftop terrace
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business center

Sports and Recreations

  • Fitness center
  • Tennis court

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Carlton Downtown

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Carlton Downtown
365
Number of floors in Carlton Downtown
47
Another facilities in Carlton Downtown
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Carlton Downtown

What are available facilities at Carlton Downtown?
There are top facilites at Carlton Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Carlton Downtown?
The standard check-in time at Carlton Downtown is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Carlton Downtown provide breakfast?
Yes, Carlton Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Carlton Downtown?
Carlton Downtown is a 4.0-star hotel.
How many floors does Carlton Downtown have?
Carlton Downtown has 47 floors.
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More Reviews from Other Guests in Carlton Downtown

Overall Ratings & Reviews Carlton Downtown

Traveloka (10)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Carlton Downtown

Number of reviews per page
20
40
Top reviews
Jamil
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms need work. TV is so outdated, no ability to play YouTube / Netflix etc. Shower was weak. Room was a good size but even though there was a kitchen in the suite, no cutlery or crockery was in any drawers or cabinets.
Harjinder
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Like to say all staff made the stay extra special. The hotel is located in an excellent location, less than 5 min walk to the Metro and less than 5 min walk to Gate Avenue Mall ( which has nice fine dining establishments and other dining options) and DIFC Business Center. Less than 5 min walk to Tim Hortons, Starbucks , Pharmacies that are open 24hr. There is a free shuttle that runs multiple times everyday to the Mall of Emirates. The Dubai Mall is only one metro station away.The rooms are clean, spacious and comfortable bedding.
Read More
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great place
mohammed
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Like the size of room
Anton
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Top level hotel
Pilar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice
FNU
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Room is not that great. Location is.
cesar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned,
Abdullah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary
Pankaj
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

To whom it may concern, I wish to make a complaint about the room I received whilst staying at the Carlton Downtown, Dubai 23-27 February 2025. Upon arrival, I asked reception for a room with a view of the Burj Khalika and was told I could have one. When I went into the room, there was no view. I asked reception again and was assured that I would be moved the following day. The same thing happened every day and I was never moved, despite promises that I would be. I was eventually offered the possibility of one night in a room with a view but it was too late by then. I am really unhappy about this and it spoiled my stay. Thank you
Read More
Everton Rodrigo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Just perfect!
Jerry
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Disappointed in food in morning. Too expensive. Never revived a final receipt. Won’t stay again.
Andrew
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.
Serdrick
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice and convenient
Baljinder
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Staff is very helping
Arlette
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.
Songphop
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

ห้องสะอาด ทำเลใกล้รถไฟฟ้า พนักงานดี
Gregory
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

A good hotel for what you pay a bit outdated
Mel
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
Colston Julian
icon-Business
Business
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Carlton Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Carlton Downtown

Traveloka (10)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Carlton Downtown

Number of reviews per page
20
40
Top reviews
Jamil
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms need work. TV is so outdated, no ability to play YouTube / Netflix etc. Shower was weak. Room was a good size but even though there was a kitchen in the suite, no cutlery or crockery was in any drawers or cabinets.
Harjinder
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Like to say all staff made the stay extra special. The hotel is located in an excellent location, less than 5 min walk to the Metro and less than 5 min walk to Gate Avenue Mall ( which has nice fine dining establishments and other dining options) and DIFC Business Center. Less than 5 min walk to Tim Hortons, Starbucks , Pharmacies that are open 24hr. There is a free shuttle that runs multiple times everyday to the Mall of Emirates. The Dubai Mall is only one metro station away.The rooms are clean, spacious and comfortable bedding.
Read More
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great place
mohammed
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Like the size of room
Anton
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Top level hotel
Pilar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice
FNU
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Room is not that great. Location is.
cesar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned,
Abdullah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary
Pankaj
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

To whom it may concern, I wish to make a complaint about the room I received whilst staying at the Carlton Downtown, Dubai 23-27 February 2025. Upon arrival, I asked reception for a room with a view of the Burj Khalika and was told I could have one. When I went into the room, there was no view. I asked reception again and was assured that I would be moved the following day. The same thing happened every day and I was never moved, despite promises that I would be. I was eventually offered the possibility of one night in a room with a view but it was too late by then. I am really unhappy about this and it spoiled my stay. Thank you
Read More
Everton Rodrigo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Just perfect!
Jerry
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Disappointed in food in morning. Too expensive. Never revived a final receipt. Won’t stay again.
Andrew
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.
Serdrick
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice and convenient
Baljinder
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Staff is very helping
Arlette
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.
Songphop
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

ห้องสะอาด ทำเลใกล้รถไฟฟ้า พนักงานดี
Gregory
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

A good hotel for what you pay a bit outdated
Mel
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
Colston Julian
icon-Business
Business
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Number of reviews per page
20
40