How many rooms are available at Excelsior Hotel Downtown?

Excelsior Hotel Downtown has 139 rooms in total.

Does Excelsior Hotel Downtown provide parking?

Yes, Excelsior Hotel Downtown provides parking. Please confirm details directly with the hotel.

What do past guests say about Excelsior Hotel Downtown?

Excelsior Hotel Downtown is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Excelsior Hotel Downtown

Name: Excelsior Hotel Downtown
Address: Al Rigga Street, Deira, Al Murqabat, Sector 1, Dubai, United Arab Emirates, 29499, Al Rigga Street, Dubai, 29499, United Arab Emirates
Rating: 7

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7.0

/10

Pleasant

219 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

I chose this as this was 4 star and it was near to Metro station. I had no complaints. I booked online and it was cheaper. I got a room on the upper floor so there was no such noise from the cafe downstairs.

Haisam

10.0

/ 10

I arrived early and was accommodated with a smoking room first available. Princess the receptionist apologized for the inconvenience and upgraded me to a nicer roomy room.

Samer

10.0

/ 10

I was great. The cleaning was superb, everyday changing the towels, cleaning the whole room and tacking extra attention to my needs. I would like to thank the nice Abigaël for her extraordinary care in my room and making sure to make it in the best shape everyday.

In the Area

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Al Rigga Street, Deira, Al Murqabat, Sector 1, Dubai, United Arab Emirates, 29499

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Vision Imperial Hotel Staying at Excelsior Hotel Downtown is a good choice when you are visiting Al Murqabat. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Excelsior Hotel Downtown

Al Rigga Street, Deira, Al Murqabat, Sector 1, Dubai, United Arab Emirates, 29499

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Discover More About Excelsior Hotel Downtown

General
In Dubai (Deira)

Location
A stay at Excelsior Hotel Downtown places you in the heart of Dubai, within a 5-minute drive of Al Ghurair Centre and Dubai Creek. This spa hotel is 1.4 mi (2.3 km) from City Centre Deira and 1.8 mi (2.9 km) from Gold Souk.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Al Ghurair Centre - 0.7 km / 0.4 mi
Deira Clocktower - 1.1 km / 0.7 mi
Fish Roundabout - 1.2 km / 0.8 mi
Dubai Creek - 1.4 km / 0.9 mi
Burj Nahar Mall - 1.6 km / 1 mi
Deira Twin Towers Shopping Centre - 1.7 km / 1.1 mi
City Centre Deira - 2.1 km / 1.3 mi
Creek Park - 2.3 km / 1.4 mi
Naif Souq - 2.5 km / 1.5 mi
Spice Souq - 2.9 km / 1.8 mi
Gold Souk - 2.9 km / 1.8 mi
Dubai Creek Golf & Yacht Club - 3.6 km / 2.3 mi
Al Nasr Leisureland - 3.7 km / 2.3 mi
Textile Souq - 4.1 km / 2.5 mi
Dubai Tennis Stadium - 4.1 km / 2.5 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 5.3 km / 3.3 mi
Sharjah (SHJ-Sharjah Intl.) - 30.8 km / 19.1 mi
Al Maktoum Intl. Airport (DWC) - 65.1 km / 40.4 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Business Facilities
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 86 square feet (8 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Stop by the hotel's restaurant, Bistro Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 139 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Excelsior Hotel Downtown

Entertainment Facility

Functional Hall

Others

Restaurant

Nearby View and Attractions

Food and Drinks

Poolside bar
Breakfast
Nightclub
Snack bar

Things to Do

Outdoor pool
Entertainment for adults
TV lounge
Spa
Fitness center
Sauna
Steam room

Transportation

Shopping center shuttle (surcharge)
Area shuttle with surcharge
Beach shuttle (surcharge)

Connectivity

LAN Internet
Free WiFi

General

Lockers
Banquet
Parking
Terrace

Accessibilty

Accessibility equipment

Public Facilities

Coffee shop
Elevator
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Conference rooms

Nearby Facilities

Shops
Grocery
Hair salon
ATM/Banking

Sports and Recreations

Fitness center
Billiard

Accommodation Policy & General Information in Excelsior Hotel Downtown

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Excelsior Hotel Downtown	139
Number of floors in Excelsior Hotel Downtown	8
Another facilities in Excelsior Hotel Downtown	Poolside bar, Breakfast, Nightclub, Snack bar, Outdoor pool

Frequently asked question in Excelsior Hotel Downtown

What are available facilities at Excelsior Hotel Downtown?

There are top facilites at Excelsior Hotel Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Excelsior Hotel Downtown?

The standard check-in time at Excelsior Hotel Downtown is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Excelsior Hotel Downtown provide breakfast?

Yes, Excelsior Hotel Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Excelsior Hotel Downtown?

Excelsior Hotel Downtown is a 4.0-star hotel.

How many floors does Excelsior Hotel Downtown have?

Excelsior Hotel Downtown has 8 floors.

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More Reviews from Other Guests in Excelsior Hotel Downtown

Overall Ratings & Reviews Excelsior Hotel Downtown

Traveloka (7)

Other sources (212)

7.0

Pleasant

From 212 reviews

Cleanliness

7.2

Room Comfort

7.0

Location

7.2

Service and Facilites

7.6

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Traveler Reviews Excelsior Hotel Downtown

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Top reviews

andrew

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Location was good. No hot water was a problem.

Angélica

2.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The room wasn’t clean, every day after coming back at night I found out they didn’t clean the room, after complaining they clean only one night the room. Also they refuse to give you clean towels. I even spoke with the manager Mustapha who didn’t do anything and only said “ Next time you here we will clean up the room” That was very sarcastic. The phone in the room also didn’t work It was a terrible unacceptable experience.

Stella

Leisure Family

4.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Not clean. The toilet was covered in human dirt. There was a door in our room that connected our room to the next room (519&518). They were smoking all the time and irritated us because of the tobacco smell and contamination penetrating through that door. Staff didn’t confront them.

parisa

Friends and Family Family

2.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

It was not a clean hotel and looked completely different from the pictures. Our first room was awful, and they had to change it. However, the staff and workers were very nice and kind, which was the only good part of our stay. Tge area of hotel was so bad and not good for stay. Busy- dirty.

Debra

Leisure

4.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

I like that everything was near perfect location restaurant shopping and entertainment!!

Maria Luningning

Leisure with Partner

6.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

Incomplete amenities, no toothbrush, no slippers provided. Window curtain is broken.

Ravindranath

Business

8.0

/10

Reviewed 191 week(s) ago

Hotels.com verified review

Good room. Good parking. I stayed on 6th floor. Quiet room. Gym just ok. Nothing great. Philippino locality. Lots of shops nearby.

Shailesh

Friends and Family Family

2.0

/10

Reviewed 244 week(s) ago

Hotels.com verified review

Very disappointed. No restaurants to have food. Very rude manager

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 246 week(s) ago

Hotels.com verified review

Farshid

4.0

/10

Reviewed 246 week(s) ago

Expedia Group verified review

the location is very good but music sound of hotel club was crazy by 3AM at least at the floor which my room was .also hotel took 30 DHS as tax ! also I have asked expedia Im going to pay hotel fee onsite by cash , but ...!!

Bijan

Business and Leisure

10.0

/10

Reviewed 250 week(s) ago

Expedia Group verified review

It was in city centre, and access every where.

Haisam

Business

8.0

/10

Reviewed 265 week(s) ago

Hotels.com verified review

It was very nice. Princess the receptionist was very nice and upgraded me, however now with their new policy of charging for early checking in, I will have search for another hotel that allows early check in.

Haisam

Business

10.0

/10

Reviewed 271 week(s) ago

Hotels.com verified review

I arrived early and was accommodated with a smoking room first available. Princess the receptionist apologized for the inconvenience and upgraded me to a nicer roomy room.

Samer

Business

10.0

/10

Reviewed 279 week(s) ago

Hotels.com verified review

Samer

Business

8.0

/10

Reviewed 281 week(s) ago

Hotels.com verified review

Great value for money. The reception staff were very friendly. The housekeeping was very good. The maintenance were very responsive. It needs soms renovations but working fine.

Ofer

with Partner

10.0

/10

Reviewed 286 week(s) ago

Hotels.com verified review

Excellent service!! All the people in this hotel were very nice and helpfull!! Room is very nice, breakfast and dinner were great and there is a gym and a pool at the rooftop. Al rigga metro station is 5 minutes walk or you can find a taxi in the street in 5 minutes.

Verified traveler

6.0

/10

Reviewed 289 week(s) ago

Hotels.com verified review

I’ll start by saying that if I had a refundable reservation I would have left the 2nd night! The rooms are in desperate need for renovation, not sure if the furniture is old or they are trying to pull off a classic style, but for sure their showers, tubs, seats, flush & shower curtains need to be changed. Stayed 2 nights in the first room: Shower handle broken, can’t use the tub to relax as the water holder doesn’t work, remote control not working. I asked them to change the room after the first night they said they dnt have availability & that they will fix the problems. They changed the remote, it still ddnt work, the 3rd day I stopped having hot water. It is when I insisted to change the room and if they dnt have availability they can give me my money & I can go somewhere else. Room 2 I stayed 7 nights: Better than first room but still the bathroom needs renovation. To note that in both rooms I had cockroaches! & when I complained abt that they said they sprayed but can’t do anything more... several times I had to go back down to reactivate my key card. Not sure how they are operating a 4 stars hotel. Food not bad, though they dnt have diet cola only regular lol. Location is in older part of Dubai. Parking is available Supermarket around the corner Have a gym and pool but I Ddnt use. The staff tried to help & are friendly, but that’s not enough to run a hotel

Haisam

Business

10.0

/10

Reviewed 311 week(s) ago

Hotels.com verified review

Staff is very courteous

Verified traveler

with Partner

6.0

/10

Reviewed 345 week(s) ago

Hotels.com verified review

Was noisy at night due to location of our room which was on the 5th floor. There was a night club on the 1st floor.

Verified traveler

Leisure Family

4.0

/10

Reviewed 355 week(s) ago

Expedia Group verified review

The room was clean and modern on a non smoking floor. The lobby and hotel bar were smoke filled. Hotel staff was awful with service and fixing my reservation to accommodate me. They stated they didn't have the room type (king size and twin) i requested at their location and also wanted to charge me for more adults in the room, which i tried to inquire about before the trip but did not get an answer. Seeing that me and 3 other adults were headed back to the United States in about 5 hours we were not actually spending the night. We needed a room to refresh and somewhere safe for our luggage. After i did not accept getting more rooms they finally allowed me to leave the luggage in their car and gave me a room with ONE bed for just me.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.