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Aloft Charleston Airport & Convention Center
Hotels
7.4
/10
Pleasant
123 reviews
What Guests Say About Their Stay
Marina
10.0
/ 10
Thanks for everything. It was nice to stay there. Everyone is very welcoming and nice. Place is comfortable, clean and charming
Roxanne
10.0
/ 10
The property was close to Walmart, Tanger outlets, restaurants and some local stores. Great location.
Dawn
10.0
/ 10
Hotel bathroom and floors could have been better maintained and cleaned. But overall the beds were comfortable and we slept well.
In the Area
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4875 Tanger Outlet Blvd, Charleston County, South Carolina, United States, 29418-6950
Main Facilities
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This accommodation offers:
Indoor pool
Bar
Swimming pool
Laundry service
Parking
Airport transfer
Restaurant
Access to train station
Luggage storage
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Available Room Types in Aloft Charleston Airport & Convention Center
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What's around Aloft Charleston Airport & Convention Center
4875 Tanger Outlet Blvd, Charleston County, South Carolina, United States, 29418-6950
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Discover More About Aloft Charleston Airport & Convention Center
Location
Aloft Charleston Airport & Convention Center is a hotel in a good neighborhood, which is located at Charleston County.
About Aloft Charleston Airport & Convention Center
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aloft Charleston Airport & Convention Center.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aloft Charleston Airport & Convention Center exclusively for you.
With all facilities offered, Aloft Charleston Airport & Convention Center is the right place to stay.
All facilities in Aloft Charleston Airport & Convention Center
Others
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Bus/truck parking
- Shopping center shuttle
- Airport transfer
- Access to train station
- Area shuttle
- Access to bus station
General
- Parking
- Microwave (shared)
- Swimming pool
- Fireplace in lobby
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- Express check-out
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Indoor pool
- Picnic area
- Garden
Nearby Facilities
- Souvenir shop
- ATM/Banking
Family-friendly Facilities
- Children games
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
In-room Facilities
- TV
Accommodation Policy & General Information in Aloft Charleston Airport & Convention Center
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for to-go breakfast: approximately USD 9.00 per person
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 01:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Aloft Charleston Airport & Convention Center | 136 |
Number of floors in Aloft Charleston Airport & Convention Center | 5 |
Another facilities in Aloft Charleston Airport & Convention Center | Others, Coffee shop, Coffee/tea in lobby, Elevator, Restaurant |
Frequently asked question in Aloft Charleston Airport & Convention Center
What is normal check-in & check-out time at Aloft Charleston Airport & Convention Center?
The standard check-in time at Aloft Charleston Airport & Convention Center is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Aloft Charleston Airport & Convention Center provide breakfast?
Yes, Aloft Charleston Airport & Convention Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aloft Charleston Airport & Convention Center?
Aloft Charleston Airport & Convention Center is a 3.0-star hotel.
How many floors does Aloft Charleston Airport & Convention Center have?
Aloft Charleston Airport & Convention Center has 5 floors.
How many rooms are available at Aloft Charleston Airport & Convention Center?
Aloft Charleston Airport & Convention Center has 136 rooms in total.
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More Reviews from Other Guests in Aloft Charleston Airport & Convention Center
Overall Ratings & Reviews Aloft Charleston Airport & Convention Center
Other sources (123)
7.4
Pleasant
From 123 reviews
Cleanliness
8.0
Room Comfort
7.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
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Traveler Reviews Aloft Charleston Airport & Convention Center
Number of reviews per page
20
40
Top reviews
Janet
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I always enjoy staying at the aloft
Desiree
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Do not stay here. Way overpriced, exposed wires in hallway. Room was filthy, smelled like rubbing alcohol, stains on carpet, broken mirror.
Wendy
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The fire alarm went on in the middle of the night, we had to evacuate, the elevator has broken all weekend, we had to go up and down stairs all the time, the pool was super dirty
Luke
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property gets two stars for location and willingness for staff to help out when told of unacceptable conditions.
Downside.....To start, rooms are in need of an update. Not necessarily dirty per se but definitely worn in. Broken fixtures, grout loose from shower, blinds that half open, ceiling that looks like it was repaired (poorly), paint that needs an update. We had no TV usage for our entire weekend as the satellite was knocked off line during a recent storm (front desk attendant said repair guys would not be out until after Monday). So no TV. The really serious issue we encountered was our shower. There was no cold water or even a nice medium.... it was blistering HOT. Could not take a shower. We were switched to another room and it was a little more bearable but still very, very hot. Terrible.
Upside..... again great location (for concerts at Civic center), safe, clean property, plenty of parking, the staff adjusted my bill to account for my displeasure at the shower and TV debacle.
Read More
Verified traveler
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We stayed from Friday-Sunday. The elevators were out of services more than 1/2 of our stay. Now I don’t mind stairs but when you’re having to bring luggage from the top floor it’s a pain. The bed was not comfortable at all. Probably one of the most uncomfortable beds I’ve slept in. The staff was friendly and helpful. The hotel appeared pretty clean .
Read More
Shaquanda
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
One day I didn’t have running water due to a pipe burst I was locked out my room another day due to them fixing the key pads. Fire alarms randomly going off at 12am my last day the elevators were out of service
Diamond
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This was a horrible stay. I did not expect that from Aloft. Immediately noticed filthy shower. Comforter had blood stains. The coffee machine was dirty. The Kleenex box was empty decorated to appear full. Fire alarm went off in the middle of the night after 1 am took over 30 mins to stop. Elevators went down for the day. The air conditioner leaks onto the carpet creating a huge puddle.
Read More
kathleen
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Checked in 10 pm, didn't notice toilet wasn't flushing properly. Had to get a plunger @ 4 am and had to use lobby bathroom until check out. Soap dispenser in shower was empty
Nichole
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
My room wasn’t up to standard
Melissa
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Mattress old lumpy roaches in
Kayla
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The hotel wasn’t terrible but could’ve been better. There was only one working elevator. The back doors near the dog area were broken so we had to walk all the way around to the front entrance to come back in. The AC in the room didn’t work properly and the room was often hot.
Katie
Leisure Family
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I rarely leave negative reviews, but this hotel experience was one of the most unpleasant I’ve had.
First, the location—directly across from Topgolf—meant that the room was flooded with lights and noise into the night. If you’re looking for a restful stay, this is not the place.
One of the most unsettling parts of the experience was that you could not access the rooms from the lobby via stairs—only by elevator. For someone with a fear of elevators or anxiety about being confined, this setup is extremely limiting and uncomfortable.
The room layout itself was awkward and disorienting. The headboard of the bed faced the entrance, which made the space feel unwelcoming and poorly designed.
To make matters worse, our bathroom didn’t have any toilet paper when we arrived, which is a basic expectation in any hotel. The ceiling also appeared to be under mid-repair or damaged, adding to the overall sense of neglect.
Overall, this stay fell far below expectations in terms of comfort, cleanliness, and design. I would not recommend this hotel to others and will not be returning
Read More
Thomas
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Tried to take a shower…the water in the shower was scalding hot. Neither my daughter nor me could use the shower. I went to the front desk twice and was assured someone would be coming to fix this. No one came… I had to catch an early flight without any resolution.
Patricia
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good Location, airport accessible literally 5min drive, diner across the street, close to shopping area.
Candance
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff was friendly and helpful. Room was clean.
Carmen
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
N
Carmen
Leisure Family
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Our family liked this property but we just had a weird night when someone tried to enter our room and this time it was only my daughter and I so North Charleston is not the safest place to stay so we may need to choose other areas even causes longer drives when we visit our son
Brad
Business
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
A noise that sounded like an air compressor running and then whooshing of water in pipes happened over and over all day and night.
Also the shower water control handle came off in my hand, the air conditioner made an awful noise when coming on, the deadbolt could not be locked on the room door. There was a swing over knob lock for the door, but it required pushing against the door extremely hard.
Read More
Camila
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The front desk staff and the bartender were friendly, attentive and well informed. But the hotel itself is very poorly managed. When we first arrived we walked into a room with two large cracks across a heavy sliding mirrored door; the safe didn't work; ceiling panels looked as they were ready to cave in. They moved us to a slightly better room with similar issues broken safe, ceiling tile cracking through the plaster; the phone didn't function; rust in the shower and on a commode that didn't flush because the flap was too old. To make matters worst there was no room service for two days. The cleaning staff was working from the time I left for my business (6:50 am) to until I returned (8:00 pm) and still my room was not touched. Even the lobby bathroom was poorly stocked. The front desk did what they could to provided new linen, but clearly it wasn't enough. I reported this to both the hotel and Expedia. We are waiting for an answer.
Read More
Venetta
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Aloft Charleston Airport & Convention Center
Other sources (123)
7.4
Pleasant
From 123 reviews
Cleanliness
8.0
Room Comfort
7.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Aloft Charleston Airport & Convention Center
Number of reviews per page
20
40
Top reviews
Janet
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I always enjoy staying at the aloft
Desiree
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Do not stay here. Way overpriced, exposed wires in hallway. Room was filthy, smelled like rubbing alcohol, stains on carpet, broken mirror.
Wendy
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The fire alarm went on in the middle of the night, we had to evacuate, the elevator has broken all weekend, we had to go up and down stairs all the time, the pool was super dirty
Luke
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property gets two stars for location and willingness for staff to help out when told of unacceptable conditions.
Downside.....To start, rooms are in need of an update. Not necessarily dirty per se but definitely worn in. Broken fixtures, grout loose from shower, blinds that half open, ceiling that looks like it was repaired (poorly), paint that needs an update. We had no TV usage for our entire weekend as the satellite was knocked off line during a recent storm (front desk attendant said repair guys would not be out until after Monday). So no TV. The really serious issue we encountered was our shower. There was no cold water or even a nice medium.... it was blistering HOT. Could not take a shower. We were switched to another room and it was a little more bearable but still very, very hot. Terrible.
Upside..... again great location (for concerts at Civic center), safe, clean property, plenty of parking, the staff adjusted my bill to account for my displeasure at the shower and TV debacle.
Read More
Verified traveler
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We stayed from Friday-Sunday. The elevators were out of services more than 1/2 of our stay. Now I don’t mind stairs but when you’re having to bring luggage from the top floor it’s a pain. The bed was not comfortable at all. Probably one of the most uncomfortable beds I’ve slept in. The staff was friendly and helpful. The hotel appeared pretty clean .
Read More
Shaquanda
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
One day I didn’t have running water due to a pipe burst I was locked out my room another day due to them fixing the key pads. Fire alarms randomly going off at 12am my last day the elevators were out of service
Diamond
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This was a horrible stay. I did not expect that from Aloft. Immediately noticed filthy shower. Comforter had blood stains. The coffee machine was dirty. The Kleenex box was empty decorated to appear full. Fire alarm went off in the middle of the night after 1 am took over 30 mins to stop. Elevators went down for the day. The air conditioner leaks onto the carpet creating a huge puddle.
Read More
kathleen
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Checked in 10 pm, didn't notice toilet wasn't flushing properly. Had to get a plunger @ 4 am and had to use lobby bathroom until check out. Soap dispenser in shower was empty
Nichole
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
My room wasn’t up to standard
Melissa
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Mattress old lumpy roaches in
Kayla
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The hotel wasn’t terrible but could’ve been better. There was only one working elevator. The back doors near the dog area were broken so we had to walk all the way around to the front entrance to come back in. The AC in the room didn’t work properly and the room was often hot.
Katie
Leisure Family
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I rarely leave negative reviews, but this hotel experience was one of the most unpleasant I’ve had.
First, the location—directly across from Topgolf—meant that the room was flooded with lights and noise into the night. If you’re looking for a restful stay, this is not the place.
One of the most unsettling parts of the experience was that you could not access the rooms from the lobby via stairs—only by elevator. For someone with a fear of elevators or anxiety about being confined, this setup is extremely limiting and uncomfortable.
The room layout itself was awkward and disorienting. The headboard of the bed faced the entrance, which made the space feel unwelcoming and poorly designed.
To make matters worse, our bathroom didn’t have any toilet paper when we arrived, which is a basic expectation in any hotel. The ceiling also appeared to be under mid-repair or damaged, adding to the overall sense of neglect.
Overall, this stay fell far below expectations in terms of comfort, cleanliness, and design. I would not recommend this hotel to others and will not be returning
Read More
Thomas
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Tried to take a shower…the water in the shower was scalding hot. Neither my daughter nor me could use the shower. I went to the front desk twice and was assured someone would be coming to fix this. No one came… I had to catch an early flight without any resolution.
Patricia
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good Location, airport accessible literally 5min drive, diner across the street, close to shopping area.
Candance
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff was friendly and helpful. Room was clean.
Carmen
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
N
Carmen
Leisure Family
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Our family liked this property but we just had a weird night when someone tried to enter our room and this time it was only my daughter and I so North Charleston is not the safest place to stay so we may need to choose other areas even causes longer drives when we visit our son
Brad
Business
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
A noise that sounded like an air compressor running and then whooshing of water in pipes happened over and over all day and night.
Also the shower water control handle came off in my hand, the air conditioner made an awful noise when coming on, the deadbolt could not be locked on the room door. There was a swing over knob lock for the door, but it required pushing against the door extremely hard.
Read More
Camila
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The front desk staff and the bartender were friendly, attentive and well informed. But the hotel itself is very poorly managed. When we first arrived we walked into a room with two large cracks across a heavy sliding mirrored door; the safe didn't work; ceiling panels looked as they were ready to cave in. They moved us to a slightly better room with similar issues broken safe, ceiling tile cracking through the plaster; the phone didn't function; rust in the shower and on a commode that didn't flush because the flap was too old. To make matters worst there was no room service for two days. The cleaning staff was working from the time I left for my business (6:50 am) to until I returned (8:00 pm) and still my room was not touched. Even the lobby bathroom was poorly stocked. The front desk did what they could to provided new linen, but clearly it wasn't enough. I reported this to both the hotel and Expedia. We are waiting for an answer.
Read More
Venetta
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff
Number of reviews per page
20
40