Americas Best Value Inn Stonington Mystic

Thurd time staying here with my husband. Worth it in our eyes. thank you

We waited 15 minutes at the front desk, calling out for someone to check us in . It was 7pm so not super late. Finally, we found a guy in the laundry room. He came to check us in and couldn’t speak English. He pointed to a list of check-ins and indicated he wanted me to point which one was me. Room was so very very musty smelling (rm 116), we checked out at 10:30 same night and found another hotel. Office was completely closed so we left key in drop box. I do NOT recommend this hotel.

No sound barrier from the room next to me nor the hallway. Could hear people just having a regular conversation in the room next to mine. Very outdated room. Would have been fine if the comforter had been updated

The owner/checkin person appeared very weary and tired, but he communicated effectively. This is a bare bones operation, but given there are just 2 staff, the property and rooms are well-kept and tidy and well lit--no complaints there. Good spot and convenient to Foxwoods.

Dated but clean. No one at checkout, gave key to cleaner lady

We had a 2 room stay above the office. Was locked out at the door going upstairs to the room. Had to wait to get in. If you have another party, dont deadbolt till everyone is in. no key for the deadbolt. The rugs are old and need changing. Had a bad odor to the room. Didnt use 1 of the beds due to ceiling is peeling and hanging. Was overpriced for the conditions of the room.

There’s so no hot water for the shower and the dead bolt on our door did not fully shut, so our room felt partly secured.

Linens and room were clean. Areas outside of rooms not clean. Cigarette burn on the chair of my nom smoking room. Television and reception very poor

Convenient, accommodating, very friendly and clean.

Room was good, very simple

For the area it felt out of place. Not terrible, a place to sleep for a night which is all we needed. Would never spend longer than one night.

Cheap but the facility had inadequate lighting in the stairway . The room smelled very musty. Stairs were steep for my wife and I, both pushing 80. Beds were okay. Pillows were not comfortable. There is no coffee available at any time. Bathroom was okay. The heating system worked but was pretty noisy.

Completely Unacceptable – Avoid This Hotel Our stay at America’s Best Value Inn in Stonington, CT, was a nightmare. The only employee on-site did not speak a word of English, making it impossible to get help. In an English-speaking country, there should be fluent staff on-site—not just over the phone, where we were forced to give our credit card details to someone who sounded like a child. We received no receipt, no invoice, and no confirmation of charges. The room was just as bad. A one-inch gap around the door let in freezing air, making it impossible to stay warm even with the heat blasting. The bathroom was like an icebox, and to make things worse, there were no comforters—just thin top sheets, totally inadequate for winter. The TV had no channels, and despite the hotel being nearly empty, they placed us directly below the only other guests, who jumped and stomped all night. This hotel’s definition of “value” is misleading. The photos online are completely false, and the experience was unacceptable. If you expect basic service, comfort, or even proof of your charges, stay anywhere else.

Nice clean affordable

Helpful employees

I was there for a couple hours and then I left. One thing I did not like was was when I told the owner I want a ground floor he told me I had to go upstairs and I have bad knees and I don't think he understood English that's the only part of it. I decided I did not want to stay mostly for other reasons but having said that I don't imagine I'd ever go back there.

It was what was expected

Quite inconvenient

Quiet

Clean but mediocre at best.